Can’t find what you’re looking for?
If you provided an email address, we'll send you a confirmation within 72 hours. For any bookings you can also see your booking details by logging into your online account and checking your order history.

Please see below for a step to step guide for this:
  • Click here to log into your account/if you haven't got an account, you can create one here.
  • Choose Print Receipt from the menu on the right of the page
  • Enter the phone number you gave us when you booked (but leave out the first 0)
  • Enter the card number you paid with
  • Select the country your event’s in from the drop down menu
Once the above has been entered, click the submit button to view all matching bookings.

For any bookings made over the phone, you'll receive a confirmation within 72 hours but it won't show on your online account. 

If you'd like to check the details and print a receipt, you can still search for your order in your online account – just choose Print Receipt from the menu on the right and you'll be asked to enter the phone number you gave us (minus the first zero) when you booked and the card number.
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There's plenty of information below on Hampden Park National Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area:
 No children under 5 years old.

Standing Area: No children under 14 years old.

All children under 16 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to Hampden Park National Stadium?

The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 952 0110 from 9am to 5:30pm Monday to Friday, and Saturday 9am to 5pm.

Can I Smoke At Hampden Park National Stadium?

Smoking is not permitted anywhere within the Stadium footprint, including the pitch.

Travelling To The Stadium

Hampden Park National Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The stadium is a five Minute walk from Mount Florida Station and King’s Park Station. Trains to both stations run from Glasgow central. 

Bus

First Glasgow operates the following bus services from the city centre on a regular basis: 5, 6, 7, 7A, 34, and 90.

Parking Facilities

It’s recommended that any visitors wishing to drive to the stadium only use the Official Hampden Park National Stadium Car Parks. To Reserve your space, please visit http://www.cityparkingglasgow.co.uk/index.aspx?articleid=2155. To avoid disappointment, please pre-book your space early. Spaces for cars are available at £5 per car, or £10 per van/minibus.

Hampden Park National Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available four hours before turnstiles opening for the event.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.

Prohibited Items

Hampden Park National Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

All bottles, cans and flasks are prohibited from the stadium.

Ground regulations will be printed on your event ticket and a list of prohibited items is available by clicking the link: http://www.hampdenpark.co.uk/visitor-information/ground-regulations.html.

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There's plenty of information below on Ricoh Arena - Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area: All ages permitted, but anyone under 16 years old must be accompanied by an adult.

Standing Area: No children under 14 years old.

All children under 16 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to Ricoh Arena - Stadium?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 02476 786 423 if you would like to make a booking.

Can I Smoke At Ricoh Arena - Stadium?

Ricoh Arena – Stadium is a no smoking venue.

Travelling to The Stadium

Ricoh Arena - Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Coventry Arena train station is next to the Ricoh Arena - Stadium. There is a limited service in operation at the moment.  

Bus

There is a service available to the Stadium from Coventry Train Station. First you catch the number 8 bus to Coventry Transport Museum. Then catch the number 4 or 5 from the Transport Museum to Arena Park (Tesco). Once at Arena Park there is an underpass which takes you into Car Park B of the Ricoh Arena. Just follow the signs from there.

Parking Facilities

A protective parking scheme operates in the local area on Stadium event days. Only vehicles with the appropriate resident or business event day permits will be allowed to park in the area.

It’s recommended that any visitors wishing to drive to the stadium only use the Official Ricoh Arena - Stadium Car Parks. To Reserve your space, please http://www.ricoharena.com/visiting-us/travel/ and select the type of event you’re attending, either Concert or Match day, and select the correct event.

Ricoh Arena - Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available four hours before turnstiles opening for the event.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.
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There's plenty of information below on Stadium of Light. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area: No children under 5 years old.

Standing Area: No children under 12 years old.

All children under 14 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to the Stadium of Light?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0191 551 5004 for accessible information. The line is open from 9am to 5pm, Monday to Friday.

Can I Smoke at the Stadium of Light?

Stadium of Light is a no smoking venue.

Travelling To The Stadium

Stadium of Light is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The nearest train station is Sunderland or Seaburn, which is approximately 10-15 minutes’ walk from the Stadium.

Metro

The nearest metro station is Stadium of Light or St. Peters. Both are within a short walking distance of the ground.

Bus

Local buses to the Stadium include: 2, 3, 4, 12, 13, 15 and 16. All buses stop within a few minutes’ walk of the Stadium.

Parking Facilities

There is a parking available in the city. The St Mary’s, Sunniside and The Bridges car parks are only a few minutes’ walk from the Stadium.

The Stadium of Light is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.


Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available two hours before the event starts.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.

Prohibited Items

Stadium of Light upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

• In the event of an emergency we must have all access and exit points clear.

• Stadium of Light reserves the right to confiscate flags if they are very large or may compromise public safety, obscure someone’s view, a camera position or if a flag carries offensive, discriminatory or inflammatory messaging.

• Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.

• Bringing any of the following into the Stadium (or using them within the Stadium): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; flares; laser devices; bottles; glass vessels or any item that might be used as a weapon or compromise public safety.

For full details please check the ground regulations here.

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There's plenty of information below on Liverpool Echo Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to Liverpool Echo Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 8000 400 if you would like to make a booking. The line is open Monday to Saturday from 10am to 5pm.

Can I Smoke At Liverpool Echo Arena?

Liverpool Echo Arena is a no smoking venue.

Travelling to Liverpool Echo Arena

Liverpool Echo Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Arena is just twenty minutes’ walk from Lime Street Station. Alternatively you can change at Lime Street onto the underground Wirral Line trains and travel to James Street Station and then a 10 minute walk from there. There is also a CityLink bus service that runs a circular route around the city and stops at both Liverpool Lime Street and Echo Arena.

Bus

The arena is just five minutes’ walk from the station at Liverpool ONE.

Parking Facilities

The Liverpool Waterfront Car Park is the closest to the arena. The postcode is L3 4FP.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Liverpool Echo Arena official site.

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There's plenty of information below on O2 Apollo Manchester. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the O2 Apollo Manchester?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0161 273 7785 if you would like to make a booking. The line is open Monday to Friday from 9am to 5pm and weekends when events go on sale.

Alternatively you can email to: o2apollomanchester@livenation.co.uk. Please have Live Access in the subject line.

Can I Smoke at the O2 Apollo Manchester?

The O2 Apollo Manchester is a no smoking venue.

Travelling to O2 Apollo Manchester

O2 Apollo Manchester is a Public Transport Destination and we recommend that anyone coming to an event uses public transport. Alternatively, the venue is a 20 minute walk from Manchester city centre.

Rail

The Apollo is just a 15 minutes’ walk from Manchester Piccadilly station.

Bus

There are frequent buses from Manchester, with the 192, 201, 203, 204, and 205 all stopping close to the venue.

Parking Facilities

There are two car parks adjacent to the Apollo both priced at £5. The larger one is off Marshall Street. The other is on Hyde Road side of the Apollo and Is best for any customers requiring disabled access. Both car parks are open from one hour before the doors open to the events. The postcode is M12 6AJ.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show, if at all.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the O2 Apollo Manchester official site.

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There's plenty of information below on Genting Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Genting Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 640 5001 if you would like to make a booking. The line is open Monday to Sunday from 8am to 10pm.

Can I Smoke at the Genting Arena?

The Genting Arena is a no smoking venue.

Travelling to Genting Arena

Genting Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The arena is right next to the Birmingham International Station. If your train doesn’t go there, you can get on a connecting train at Birmingham New Street. It only takes 10-15 minutes. If you arrive at the Birmingham Moor Street and Solihull Stations buses can be caught to the arena from there.

Bus

There are frequent buses from Birmingham coach station to Birmingham Airport. The arena is next to the Airport.

Parking Facilities

There is parking available at the arena. The postcode is B40 1NT.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show, if at all.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Genting Arena official site.

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There's plenty of information below on AECC GE Oil and Gas Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to AECC GE Oil and Gas Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 988 4440 if you would like to make a booking. The line is open Monday to Sunday from 9am to 5pm.

Can I Smoke at AECC GE Oil and Gas Arena?

AECC GE Oil and Gas Arena is a no smoking venue.

Travelling to AECC GE Oil and Gas Arena

AECC GE Oil and Gas Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Arena is just a 10 minute taxi ride from Aberdeen train station in the city centre.  

Bus

You can get to the arena on the either the 1, 2, or 13 buses. The nearest stop is only a short walk away. The Arena is just a 10 minute taxi ride from Aberdeen bus station in the city centre.  

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the AECC GE Oil and Gas Arena official site.

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There's plenty of information below on Royal Albert Hall. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Royal Albert Hall?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

The venue asks that for any disabled access queries all customers fill out their Accessibility Request from that is available through their website. Click here for more information.

Can I Smoke at the Royal Albert Hall?

The Royal Albert Hall is a no smoking venue.

Travelling to the Royal Albert Hall

The Royal Albert Hall is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Train/Tube

South Kensington and High Street Kensington are the closest tube stations to the venue, and take approximately 10 minutes to walk from either station.

The nearest train station is London Victoria is a 35 minutes’ walk, or you can take catch the tube that has a station near Victoria.  

Bus

You can catch the numbers 9, N9, 10, 52, N52 and 452 which all stop outside the Hall.

You can also catch the numbers 70 and 360 which are both within minutes’ walk of the venue.   

Parking Facilities

Parking is available at Imperial College which is approximately 5 minutes’ walk away. The postcode for the car park is SW7 2BX.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Royal Albert Hall official site.

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There's plenty of information below on First Direct Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the First Direct Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

The venue asks that customers call the dedicated line on 0844 248 1585, and select option 2.

Can I Smoke at the First Direct Arena

The First Direct Arena is a no smoking venue.

Travelling to the First Direct Arena

The First Direct Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Train

Leeds City Station on New Station Street is the closest and around a 15 minute walk from the Arena.

Parking Facilities

Parking is available at either the Woodhouse Lane Car Park, located on Woodhouse Lane, or the Merrion Centre Car Park, located on Merrion Way are closest to the arena.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the First Direct Arena official site.

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There's plenty of information below on the Eventim Apollo Hammersmith. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Eventim Apollo?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0208 563 3800 if you would like to make a booking. The line is open Monday to Friday from 9am to 5pm and weekends when events go on sale.

Can I Smoke at the Eventim Apollo?

The Eventim Apollo is a no smoking venue.

Travelling to The Eventim Apollo

The Eventim Apollo is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Tube

The Apollo is just a short walk from the Hammersmith station.

Bus

There are frequent buses to the Apollo, with the 9, 10, 27, 33, 72, H91, 190, 211, 220, 267, 283, 295, 391 and 419  all stopping close to the venue.

Parking Facilities

The Eventim Apollo doesn’t have any parking spaces and the venue would advise customers not to drive and park in the surrounding areas due to it being mostly residential areas.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show, if at all.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Eventim Apollo official site.

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There's plenty of information below about Twickenham Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Please check the age restrictions at the time of booking.

Can I Take A Camera/Video Recorder to Twickenham Stadium?

The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0871 222 2017 and then select option 4 for accessible information.

Alternatively customers can email at: disabledaccess@therfu.co.

Can I Smoke At Twickenham Stadium?

Twickenham Stadium is a no smoking venue.

Travelling To The Stadium

Twickenham Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Trains/Tube

The nearest train station to the stadium is Twickenham, which is a short walk from the stadium.

The nearest tube stations are Hounslow East and Richmond.  

Bus

Buses to the Stadium include: 267, 281, 481, 681 and H20. All services which pass close to the stadium.

Alternatively take the R68, R70, 33, 110, 290, H22 and 490 to Twickenham town centre, then the stadium is a 10-15 minute walk.

Parking Facilities

There is a controlled parking area a mile around the stadium, with fines and towing enforced in the area. So it is recommended that you pre-book your space online. Click here to book a space.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and customers must collect their tickets at least 45 minutes prior to Kick off.

Prohibited Items

Twickenham Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations. To read them all please click here.

 

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If you’ve booked tickets on a deposit scheme and you’ve had a new card, you’ll need to get in touch so we can update the details on your order.

Please call us as soon as possible to add a new card so that you don’t miss any payments, as we wouldn’t want you to risk forfeiting your booking! It’s important that you call us, rather than sending details via  by email, for security purposes.

Please remember that if any payments are missed, the tickets will be cancelled and any payments made will be lost.

Click here for our phone number and opening times.

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If you’ve booked using a deposit scheme and you decide you want to pay off the whole order in one go, just call us up and we can process it for you!

Click here for our phone number and opening times.

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If you’ve made a booking for Motown the Musical at the Shaftesbury Theatre online after Monday 5th December 2016 and have a booking reference number with this format: TMABC12345,  please send ticket enquiries to contact@londontheatredirect.com.

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If you’ve made a booking for Thriller Live - In Concert at the Lyric Theatre online after Monday 5th January 2017 and have a booking reference number with this format: TMABC12345,  please send ticket enquiries to contact@londontheatredirect.com.

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The producers of HAMILTON are determined to combat unauthorised resale and to protect patrons from having to pay highly-inflated prices. Therefore, Delfont Mackintosh Theatres will be operating a new paperless ticketing system, HAMILTON Paperless Ticketing, powered by Ticketmaster, which will prevent computer programmes (‘bots’) from harvesting vast amounts of tickets to make available for resale at inflated prices.

No traditional tickets will be issued in advance (posted). The payment card you use to originally purchase your tickets will gain you admission to the theatre on the night.

When you book, you’ll receive a simple email confirmation as proof of purchase. This is not a ticket. Upon arrival at the theatre, you’ll be required to present your original email confirmation, your original payment card and a Government-issued photo ID such as a driving license or passport as proof of ID. The cardholder must be present and attend the performance.

The theatre will then swipe your card to produce seat location slips which gain you and your party admittance into the auditorium. All members of the party should enter the theatre at the same time. Anyone in your group who arrives after the rest of the group has entered will not be admitted.

What do I need to bring with me to the theatre on the night?

Three things:

·         your original purchase confirmation,

·         the payment card used to make the original purchase

·         an officially-issued photo ID such as a driving license or passport.

You will not be able to enter if you don't have all of these.

I can’t find my original confirmation email - what should I do?

You can generate a receipt for your booking at any time from your Ticketmaster account – find out more about that click here.

What if my credit card expires before the performance?

Please call us on 0333 003 5938 to update your card details to your new card. This phone line will be open between 9am and 5pm Monday to Friday.

If you are calling from overseas please call +44 333 003 5938.

Can I give tickets as a gift or issue a Letter of Authorisation for someone else to attend?

Unfortunately not. Hamilton is operating a Ticketless admission system designed to limit the transferability of tickets in order to prevent touting and the unauthorised reselling of tickets at inflated prices. If we allowed people to transfer tickets, it would create a flaw in the reason why the system was adopted.

If you have tickets but your circumstances change, contact us up to 48hrs before a performance and we will cancel and refund your booking subject to a cancellation fee of £3.00 per ticket.

 

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Russell Brand will be touring the UK in 2018. There will be an O2 Priority presale on Wednesday 1st February 2017 at 10am and a venue presale on Thursday 2nd February 2017. Tickets will go on general sale on Friday 3rd February 2017 at 10am. This tour is expected to be popular, so to check our booking tips please click here.

The shows will be taking place at the following venues:

O2 Apollo Manchester, 1st May 2018
King George's Hall, 13th September 2018
SEC Armadillo, 10th October 2018
Blackpool Opera House, 6th November 2018

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking. 

O2 Apollo Manchester: £33.10 per ticket.
King George's Hall: £30.50 per ticket.
SEC Armadillo: £31.20 per ticket.
Blackpool Opera House: £30.25 per ticket.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

O2 Apollo Manchester: 4 tickets maximum.
King George's Hall: 6 tickets maximum.
SEC Armadillo: 6 tickets maximum.
Blackpool Opera House: 6 tickets maximum.

Age Restrictions

O2 Apollo Manchester: Over 16s only.
King George's Hall: Over 16s only.
SEC Armadillo: Over 16s only.
Blackpool Opera House: Over 16s only.

Accessible Bookings

The venues asked that customers contact them direct to make an accessible booking. Accessible tickets will be available to buy at 10am on Friday 3rd February 2017.

O2 Apollo Manchester: 0161 273 7785
King George's Hall: 01254 582 579, ext 208.
SEC Armadillo: 0800 952 0110
Blackpool Opera House: 01253 749 273

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.

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Lady Gaga - Joanne World Tour

The event organisers have been in touch to let us know that the following shows won’t be going ahead now:

The O2, London - 9 October 2017 
The O2, London - 11 October 2017
Genting Arena, Birmingham - 12 October 2017
Arena Birmingham - 15 October 2017
Manchester Arena - 17 October 2017

The following statement has been issued:

"Lady Gaga is suffering from severe physical pain that has impacted her ability to perform. She remains under the care of expert medical professionals who recommended the postponement earlier today. Lady Gaga is devastated that she has to wait to perform for her European fans. She plans to spend the next seven weeks proactively working with her doctors to heal from this and past traumas that still affect her daily life, and result in severe physical pain in her body. She wants to give her fans the best version of the show she built for them when the tour resumes.

Lady Gaga sends her love to all her fans across Europe and thanks them for their support and understanding.

As the tour is currently working on rescheduling the European dates, fans should hold onto their existing tickets pending the announcement of additional information once it is available. The second North American leg of the tour is scheduled to continue as planned.

The dates have been rescheduled to the following:

The O2, London: 9 October 2017 rescheduled to 4th February 2018 
The O2, London: 11 October 2017 rescheduled to 8th February 2018
Genting Arena, Birmingham: 12 October 2017 rescheduled to 1st February 2018
Arena Birmingham: 15 October 2017 rescheduled to 31st January 2018
Manchester Arena: 17 October 2017 rescheduled to 6th February 2108

If you can't make the new date and would like a refund then you'll just need to return your tickets to the address below – we recommend using special delivery to make sure they arrive safely, as we can't refund if they go missing along the way. 

Ticketmaster Customer Services
PO Box 798
Manchester
M60 1WU

If you can't make the new date and not received your tickets yet but want a refund please get in touch by clicking here and filling out the contact form.

 

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You might've noticed that on your booking confirmation, or when you received your tickets in the post, that they say BK on them. The BK stands for Block, and all blocks are numbered to help customers know which area their tickets are for. 
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If you’ve booked a Meet & Greet package, the timings are usually finalised much closer to the event date, so we often can’t confirm specific times when you first book. As soon as we have the details confirmed by the event organisers, we’ll email all Meet and Greet ticketholders to let you know. This can sometimes be a few days before the gig, so don’t panic! If you still haven’t received an email 24 hours before the event, please get in touch and we’ll resend the information.

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Chris Rock will be be touring the UK in January 2018. Tickets will go on O2 Priority presale at 10am on Wednesday 10th May, and a Live Nation Presale at 10am on Thursday 11th May. Tickets will go on general sale at 10am on Friday 12th May. 

This tour is expected to be popular, so to check our booking tips please click here.
If you have any queries about presales please click here

Please note No mobile phones, cameras or recording devices will be allowed at Chris Rock's Total Blackout Tour

Upon arrival, all phones and smart watches will be secured in Yondr pouches that will be unlocked at the end of the show. Guests maintain possession of their phones throughout the night, and if needed, may access their phones at designated Yondr unlocking stations in the lobby. All guests are encouraged to print their tickets in advance to ensure a smooth entry process. Anyone caught with a mobile phone in the venue will be immediately ejected. We appreciate your cooperation in creating a phone-free viewing experience.

We are still awaiting some details for this tour. As soon as we have more information we'll update this page.

Shows will be taking place at the following venues on the following dates:

Manchester Arena: 11th January
First Direct Arena: 14th January
Motorpoint Arena Nottingham: 23rd January
SSE Hydro: 24th January
Barclaycard Arena: 25th January
SSE Wembley Arena: 26th Janaury
O2 Arena: 27th January

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking.

Manchester Arena: £29.55 to £105.80 per ticket.
First Direct Arena: £46.35 to £105.80 per ticket.
Motorpoint Arena Nottingham: £53.60 to £105.25 per ticket. 
SSE Hydro: £45.40 to £107.85 per ticket.
Barclaycard Arena: £46.70 to £106.15 per ticket.
SSE Wembley Arena: £55.25 to £106.75 per ticket.
O2 Arena: £29.00 to £105.25 per ticket.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

Manchester Arena: 6 tickets maximum.
First Direct Arena: 6 tickets maximum.
Motorpoint Arena Nottingham: 6 tickets maximum.
SSE Hydro: 6 tickets maximum.
Barclaycard Arena: 6 tickets maximum.
SSE Wembley Arena: 6 tickets maximum.
O2 Arena: 6 tickets maximum.

Age Restrictions

This tour is suitable for anyone aged 16 years or over.

Accessible Bookings

For these shows the venues ask that customers contact the directly to make their bookings when the tickets go on general sale at 10am on 12th May.

Manchester Arena: 0161 950 5229
First Direct Arena: 0844 248 1585, then press option 2.
Motorpoint Arena Nottingham: 0115 835 3000
SSE Hydro: 0844 395 4000
Barclaycard Arena: 0844 581 0700
SSE Wembley Arena: 0208 782 5629
O2 Arena: 0208 463 3359

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

When you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event. 

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When you book over the telephone you might want to check your booking on your online account afterwards. However, due to you not being signed on to your online account at the time of booking the details won’t show on it. Our agents are unable to log on to customers online accounts at the time of booking, due to all the information that you have on there.

If you'd like to check the details and print a receipt, you can still search for your order in your online account – just choose Print Receipt from the menu on the right and you'll be asked to enter the phone number you gave us (minus the first zero) when you booked and the card number.

You will receive a booking confirmation at the end of the booking. Once you have this you can be assured that your booking has gone through. You’ll also receive a booking confirmation within 72 hours of the booking. It’ll be sent to the  email address you gave us at the time of booking.

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Harry Styles has announced that he will be doing an arena tour in April 2018. Tickets for the SSE Hydro will go on an Invitation presale at 9am on Wednesday 14th June, for information of the presale for the other venues please check hstyles.co.uk. The general sale is at 9am on Friday 16th June.

Venues and Dates:

Genting Arena, 7th April
Manchester Arena, 9th April
O2 Arena, 11th and 12th April
SSE Hydro, 14th April

What is an Invitation Presale?

Harry cares about his fans and understands there are going to be more people who want to see him on tour than there will be available tickets. He’s committed to getting tickets in the hands of fans. Not touts or bots. So he’s collaborating with Ticketmaster to sell the tickets for the SSE Hydro, through an invitation presale which uses unique technology that allows us to separate fans from touts and bots to distribute tickets more fairly.

We want to help as many of you as possible to see Harry Styles on the European leg of his tour. As the invitation presale approaches, here are some tips to help answer any questions.

Please note: Registering doesn’t automatically qualify you to receive a code. Successful registrants will be entered into a ballot to receive a code. Getting a unique offer code does not guarantee you tickets; they will be served on a first come first served basis. 

How do I register for the Invitation Presale?

Go to https://harrystyleseurope.ontouraccess.com/ and enter your details to register. Registration closes on Sunday 11th June at 10pm.

You won’t receive an email until the evening of Tuesday 13th June to let you know if you were successful or not in the ballot for securing an invitation presale code.

Ticket Prices

Prices include booking fee. 

Genting Arena: Details not available yet.
Manchester Arena: Details not available yet.
O2 Arena: £52.45 to £63.45 each ticket.
SSE Hydro: £50.50 to £61.50 each ticket.

Ticket Limits

All the gigs are subject to a ticket limit of 4 per person, per card, per address across the whole tour. 

To allow as many fans as possible to see Harry Styles, there is a strict 4 ticket limit per event. Any more tickets purchased on a single code will be voided. Anyone found to have purchased more than 4 tickets for a single event may have all tickets refunded without notification. Fans may register for more than one event. Fans may only register once per event for the invitation presale for the European dates. Duplicate registrations for the same event will be removed.

Age Restrictions

Genting Arena: Seating - Under 14s must be accompanied by an adult who is 18 years or older. Standing - 14s and over, but anyone 14 or 15  must be accompanied by an adult who is 18 years or older,
Manchester Arena: Seating - Under 14s must be accompanied by an adult who is 18 years or older. Standing - 16 years and older only.
O2 Arena: Seating - Under 15s must be accompanied by an adult who is 18 years or older. Standing - 16 years and older only.
SSE Hydro: Anyone under 14 must be accompanied by and adult who is 18 years or older.

Accessible Bookings

Accessible tickets will be available at 9am on the 16th June 2017. The venues ask that customers book with them directly.

Genting Arena: 0800 640 5001
Manchester Arena: 0161 950 5229
O2 Arena: 0208 463 3359
SSE Hydro: 0844 395 4000

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address.

Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made.

If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.

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We can only announce a change once it's been confirmed to us by the venue or promoter. So if you've seen something on the venue's website, the band's Facebook page or anywhere else but it's not posted here yet or you haven’t been contacted by us, don't worry.  It might be that we’re just finalising details, but we'll contact all customers with information of the alteration and update the information on here! Please be patient while we are still waiting for details regarding your event to be confirmed as we can’t process any requests until the information has been confirmed by the event organisers.

Please note that if an event has been cancelled refunds will be processed automatically and an email will be sent to let you know it’s been done and when to expect the money in your account. Emails will be sent to all other alterations, like rescheduled dates, postponed shows and venue changes, and the emails will let you know what you can do too.

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Platinum Tickets are in demand tickets to concerts and other events made available by artists and event organisers though Ticketmaster. They give fans fair and safe access to in demand areas at market driven prices.

The prices are adjusted according to supply and demand, similar to how airline tickets and hotel rooms are sold. The goal is to give the most passionate fans fair and safe access to in demand tickets, while allowing the artists and everyone involved in staging live events to price tickets closer to their true value.

There are no additional elements to a Ticketmaster Platinum Ticket purchase such as hospitality or merchandise.
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Ed Sheeran will be touring the UK in May and June 2018. With shows taking place in Manchester, Glasgow, Newcastle, London and Cardiff. 

Please note: To make sure that the tickets get in the hands of as many real fans as possible the person attending will need the card used to make the booking with, a copy of the booking confirmation, and a copy of the bookers photo ID. That means that the lead booker can purchase these tickets as a gift for a relative or friend but must provide the above to make sure the tickets can be used. A photocopy of the above would be accepted too. If you don't have the requested details the person attending will be refused entry and a refund will not be issued.

How do I get my booking confirmation?

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. If you haven't received it yet click here for more details.

When will we receive our tickets?

There are no eTickets or ‘’print-at-home’’ tickets. There will be physical printed tickets sent out in the weeks prior to the show. You will not receive your tickets until the spring of 2018 at the earliest. All updates on the dispatch just click here!

I've moved, how do I change my address?

When you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

I can’t go any more and need to sell on my ticket. What do I do?

We're unable to offer any refunds or exchanges unless there has been an alteration by the event organisers.  If you are no longer able to attend please go to our official resale partner – details available from edsheeran.com.

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Arcade Fire will be touring the UK in April 2018. Tickets wil be going on an Album presale on Wednesday 26th July at 9am, and a Live Nation Presale on Thursday 27th July at 9am. Tickets will tehn be available on general sale on Friday 28th July at 9am. For details on the Album please click here.

This tour is expected to be popular, so to check our booking tips please click here.

Please note the Terms and Conditions for the gigs before booking!

·        Tickets are limited to 4 per person.

·        The name of the lead booker will be printed on each ticket which cannot be changed once the booking has been made.

·        All members of the same booking party must enter with the lead booker.

·        Each original purchaser must provide valid photo ID.

·        Tickets are not transferable under any circumstances.  Any resale, transfer, attempted resale or transfer will invalidate any ticket             purchase.  Where there has been any re-sale or attempted re-sale of tickets, we reserve the right to cancel those tickets with                 immediate effect.


Arcade Fire will be performing at the following venues:
Manchester Arena, 8th April
SSE Arena Wembley, 11th and 12th April
Genting Arena, 15th April
SSE Hydro, 16th April

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking.

Manchester Arena: £63.80 per ticket.
SSE Arena Wembley: £64.75 per ticket.
Genting Arena: £64.15 per ticket
SSE Hydro: £63.45 per ticket.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

Manchester Arena: 4 tickets maximum
SSE Arena Wembley: 4 tickets maximum
Genting Arena: 4 tickets maximum
SSE Hydro: 4 tickets maximum. 

Age Restrictions

Manchester Arena: Seated - Under 14s must be accompanied by an adult aged 18 or over. Standing - No under 16s are allowed to stands.
SSE Arena Wembley: Seated - Under 14s must be accompanied by an adult aged 18 or over. Standing - No under 16s are allowed to stands.
Genting Arena: Under 14s must be accompanied by an adult aged 18 or older.
SSE Hydro: Over 14s only in the standing area.

Accessible Bookings

Tickets will be available on Friday 28th July at 9am.

Manchester Arena: 0161 950 5229
SSE Arena Wembley: 0208 782 5629
Genting Arena: 0800 640 5001
SSE Hydro: 0844 395 4000

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.

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Unfortunately not. We can only discuss a booking that’s been made through us with the original cardholder for the order, so we’d be unable to confirm details from someone else’s order to you, even if you’ve made a separate agreement to buy the tickets from them.

We’d recommend to only buy tickets from a trusted source. You can find more advice about this over on the STAR (Society of Ticket Agents & Retailers) website: www.star.org.uk

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For some events, the Lead Booker for the order will have to attend the event in person and the tickets can’t be transferred or passed on.

The Lead Booker is the cardholder for the order – that’s the person named on the card used to pay for the tickets, and is the only name that we take during the checkout process.

If the Lead Booker has to attend for your event, this will be made clear on your website on the event page when you first book.

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The Script will be touring the UK in February 2018. Tickets will be going on sale on Friday 15th September at 9:30am. Tickets are expected to sell quickly so check our bookig tips by clicking here.

The Script will be performing at the following venues:

First Direct Arena, 2nd February
Manchester Arena, 3rd February
Liverpool Echo Arena, 12th February
Nottingham Motorpoint Arena, 13th February
Genting Arena, 15th February
SSE Hydro, 16th February
Aberdeen BHGE Arena, 17th February 
Metro Radio Arena, 19th February
Cardiff Motorpoint Arena, 20th February
O2 Arena, 23rd February

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets, there will be VIP tickets available at a higher price. 

First Direct Arena: Seating - £31.60 to £50.85 per ticket. Standing - .£42.60 per ticket.
Manchester Arena: Seating - £31.60 to £50.85 per ticket. Standing - £42.60 per ticket.
Liverpool Echo Arena: Seating - £30.25 and £49.50 per ticket. Standing - £41.25 per ticket.
Nottingham Motorpoint Arena: Seating - £30.35 to £49.50 per ticket. Standing - £41.25 per ticket.
Genting Arena: Seating - £31.25 to £50.50 per ticket. Standing - £42.25 per ticket.
SSE Hydro: £30.80 to £50.40 per ticket.
Aberdeen BHGE Arena: £42 per ticket.
Metro Radio Arena: Seating - £31.60 to £50.85 per ticket. Standing - £42.60 per ticket.
Cardiff Motorpoint Arena: £42.55 to £50.75 per ticket.
O2 Arena: Seating - £32.30 to £51.45 per ticket. Standing - £43.20 per ticket.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

First Direct Arena: 6 tickets maximum.
Manchester Arena: 6 tickets maximum.
Liverpool Echo Arena: 6 tickets maximum.
Nottingham Motorpoint Arena: 6 tickets maximum.
Genting Arena: 6 tickets maximum.
SSE Hydro: 6 tickets maximum.
Aberdeen BHGE Arena: 6 tickets maximum.
Metro Radio Arena: 6 tickets maximum.
Cardiff Motorpoint Arena: 8 tickets maximum.
O2 Arena: 6 tickets maximum.

Age Restrictions

First Direct Arena: Under 14s must be accompanied by an adult aged 18 years or over. 
Manchester Arena: Seating - Under 14s must be accompanied by an adult aged 18 years or over. Standing - Over 16s only.
Liverpool Echo Arena: Seating - Under 14s must be accompanied by an adult aged 18 years or over. Standing - 14s and older.
Nottingham Motorpoint Arena: Under 14s must be accompanied by an adult aged 18 years or over.
Genting Arena: Seating - Under 14s must be accompanied by an adult aged 18 years or over. Standing - Over 15s only, under 17 must attend with an adult of 18 years.
SSE Hydro: Seating - Under 14s must be accompanied by an adult aged 18 years or over. Standing - Over 16s only.
Aberdeen BHGE Arena: 14 years and over, anyone under 16 must be accompanied by an adult aged 18 years or over.
Metro Radio Arena: Seating - Under 14s must be accompanied by an adult aged 18 years or over. Standing - Over 14s only.
Cardiff Motorpoint Arena: Under 14s must be accompanied by an adult aged 18 years or over.
O2 Arena: Seating - Under 15s must be accompanied by an adult aged 18 years or over. Standing - Over 16s only.

Accessible Tickets

First Direct Arena: 0844 248 1585, then press option 2.
Manchester Arena: 0161 950 5229
Liverpool Echo Arena: 0844 8000 400
Nottingham Motorpoint Arena: 0115 835 3000
Genting Arena: 0800 640 5001
SSE Hydro: 0844 395 4000
Aberdeen BHGE Arena: 0800 988 4440
Metro Radio Arena: 0191 260 6066
Cardiff Motorpoint Arena: 02920 234 509
O2 Arena: 0208 463 3359

Booking Comfirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event. Click here for update information on ticket dispatch.

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Just log into your Ticketmaster account here and choose Order History from the menu on the right. You’ll then need to click on the Print Receipt option for your Hamilton order to view your new details. You should see your cancelled tickets at the top and then the new date and seat details underneath.

Booked over the phone? No problem! If you don’t already have an online Ticketmaster account, you can create one here and then click on Order History – you can then search for your order using your phone number and card details. To view your new details, click on the Order Number to view your order details.

To view your order details in full, please make sure you’re using the full desktop version of our website, rather than the mobile version.

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Kendrick Lemar will be touring the UK in February 2018. Tickets went on general sale at 9am on Friday 6th October 2017.

This tour is expected to be popular, so to check our booking tips please click here.

Kendrick will be performing at the following venues: 
Genting Arena, 9th February
Manchester Arena, 10th February 
SSE Hydro, 11th February 
O2 Arena, 12th and 13th February

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets, there will be VIP tickets available at a higher price. 

Genting Arena: £62 to £105.25 per ticket.
Manchester Arena: £62 to 105.25 per ticket.
SSE Hydro: £56.75 to £107.85 per ticket.
O2 Arena: £55 to £107 per ticket.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.
 
Genting Arena: 6 per person
Manchester Arena: 6 per person
SSE Hydro: 4 per person
O2 Arena: 6 per person

Age Restrictions

Genting Arena: Only 14 years and over can attend. Anyone 14 or 15 must be accompanied by an adult aged 18 years or older. 
Manchester Arena: Anyone under 14 years must be accompanied by an adult aged 18 years or older. 
SSE Hydro: Only 14 years and over are allowed in the standing area.
O2 Arena: Standing - No one under 16 years is allowed in the standing area. Seating - Under 15 years must be accompanied by an adult aged 18 years or older.

Accessible Bookings

Genting Arena: 0800 640 5001
Manchester Arena: 0161 950 5229
SSE Hydro: 0844 965 4000
O2 Arena: 0208 463 3359

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.
 
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Niall Horan will be touring the UK in March 2018. Tickets will be going on an O2 Presale at 9am on Wednesday 11th October 2017 and  general sale at 9am on Friday 13th October 2017.

This tour is expected to be popular, so to check our booking tips please click here.

Niall will be performing at the following venues:
O2 Apollo Manchester - 15th March
SEC Armadillo Glasgow - 18th March
O2 Academy Brixton - 22nd March
Motorpoint Arena Cardiff - 24th March
Bournemouth International Centre - 26th March
Brighton Centre - 27th March 

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets, there will be VIP tickets available at a higher price. 

O2 Apollo Manchester: £41.55 to £46.35 per ticket.
SEC Armadillo Glasgow: £33.50 to £44.85 per ticket.
O2 Academy Brixton: £45.70 per ticket.
Motorpoint Arena Cardiff: £33.85 to £44.85 per ticket.
Bournemouth International Centre: £38.50 to £43.45 per ticket.
Brighton Centre: £32.90 to £44.05 per ticket.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

O2 Apollo Manchester: 4 tickets maximum.
SEC Armadillo Glasgow: 4 tickets maximum.
O2 Academy Brixton: 4 tickets maximum.
Motorpoint Arena Cardiff: 4 tickets maximum.
Bournemouth International Centre: 4 tickets maximum.
Brighton Centre: 4 tickets maximum.

Age Restrictions

O2 Apollo Manchester: Under 14s must be accompanied by an adult aged 18 or over. 
SEC Armadillo Glasgow: Under 14s must be accompanied by an adult aged 18 or over. 
O2 Academy Brixton: No under 8s. Under 14s must be accompanied by an adult aged 18 or over.
Motorpoint Arena Cardiff: Under 14s must be accompanied by an adult aged 18 or over. 
Bournemouth International Centre: Seating: Under 14s must be accompanied by an adult aged 18 or over. Standing: 12 and over only, under 16s must be accompianed by an adult aged 18 or over.
Brighton Centre: Seating: Under 14s must be accompanied by an adult aged 18 or over. Standing: 14 and over only, under 16s must be accompianed by an adult aged 18 or over.

Accessible Bookings

O2 Apollo Manchester: 0161 273 7785
SEC Armadillo Glasgow: 0800 952 0110
O2 Academy Brixton: 0207 787 3159
Motorpoint Arena Cardiff: 02920 234 509
Bournemouth International Centre: 0844 579 3000
Brighton Centre: 01273 292 695

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.
 
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Billy Joel will be performing at Old Trafford in Manchester on Saturday 16th June 2018.

Tickets will be going on American Express Presale at 9:30am on Wednesday 4th October, and general sale at 9:30am on Friday 16th October 2017.

This tour is expected to be popular, so to check our booking tips please click here.

Ticket Prices

Tickets will be available from £46.00 up to £117.00 per ticket. The price includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets, there will be VIP tickets available at a higher price. 

Ticket Limits

The ticket limit is 8 tickets per customer. All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

Age Restrictions

Under 12s must be accompanied by an adult aged 18 years or older. 

Accessible Bookings​​​​​​​

Customers will need to contact Old Trafford directly on 0161 868 8009.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.

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Foo Fighters have announced 3 stadium gigs in 2018. Tickets will go on general sale at 9am on Friday 20th October 2017.

This tour is expected to be popular, so to check our booking tips please click here.

The gigs will be taking place at the following venues:
Manchester Etihad Stadium on the 19th June 2018.
London Stadium on the 22nd and 23rd June 2018. 

Details are very limited while everything is finalised and confirmed but please keep checking back on this page and once we have more details it'll be added here.  

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets, there will be VIP tickets available at a higher price. 

Manchester Etihad Stadium: £43.45 to £74.25
London Stadium: £60.50 to £77

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

Manchester Etihad Stadium: 4 tickets maximum.
London Stadium: 4 tickets maximum.

Age Restrictions

Manchester Etihad Stadium: Over 12 only in the standing area. Under 14s must be accompanied by an adult over 18.
London Stadium: Under 16s must be accompanied by an adult aged 18 years or older. Over 14s only in the standing area.

Accessible Bookings

Tickets will be available at from 9am on Friday 20th October.

Manchester Etihad Stadium: 0161 444 1894 option 5.
London Stadium: Awaiting more details.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

No tickets will be posted out for any of the gigs.

For some events we are able to send the tickets out as Ticketfast etickets. This allows you to print off your tickets and not have to wait for them to arrive through the post or forward the tickets on to a friend.

Due to the nature of some events the tickets aren't available to print until closer to the event. This is because we are still looking at a few final details with the event organisers, so your tickets aren't quite ready yet. We will email you to let you know the tickets are available to print, but we will update the details here when you can print them.
 
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Mariah Carey will be touring the UK in December 2017. Tickets went on general sale 8th September 2017.

Mariah will be performing at the following venues:
Manchester Arena - 10th December
O2 Arena - 11th December 

Due to phenomenal European public demand, Mariah Carey is adding an additional date to her 'All I Want for Christmas is You, Tour'.
The extra date will now be in Paris on Saturday, 9th December 2017. We have contacted our European customers with the option to attend the Paris show, instead of already booked Manchester/London shows.

Please note that should you still wish to attend the London and Manchester shows you do not need to email us, and your original booking remains confirmed. This offer is available until 5pm GMT on Tuesday 31st October.

If you wish to take up this offer, please contact us by clicking here.


Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets, there will be VIP tickets available at a higher price. 

Manchester Arena: £49.50 to £137.50
O2 Arena: £49.50 to £137.50.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

Manchester Arena: 6 tickets maximum.
O2 Arena: 6 tickets maximum.

Age Restrictions

Manchester Arena: Under 14s must be accompanied by an adult aged 18 or over.
O2 Arena: Under 15s must be accompanied by an adult aged 18 or over.

Accessible Bookings

The venues ask that the customers contact them directly.

Manchester Arena: 0161 950 5229
O2 Arena: 0208 463 3359.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event. For up to date dispatch information please click here

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Sam Smith will be touring the UK in March and April 2018. Tickets will be going on an artist presale at 9am on Wednesday 25th October and general sale at 9am on Friday 27th October 2017.

This tour is expected to be popular, so to check our booking tips please clicking here

FlyDSA Arena Sheffield, 20th March
Metro Radio Arena, 21st March
SSE Hydro, 23rd March
Manchester Arena, 27th March
Genting Arena, 3rd April
O2 Arena, 6th and 7th April

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets, there will be VIP tickets available at a higher price. 

FlyDSA Arena Sheffield: £31.45 to £55.65 per ticket.
Metro Radio Arena: £32.65 to £56.85 per ticket.
SSE Hydro: £32.40 to £57.40 per ticket.
Manchester Arena: £32.65 to £56.85 per ticket.
Genting Arena: £32.35 to £56.55 per ticket.
O2 Arena: £35.40 to £60.70 per ticket. 

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

FlyDSA Arena Sheffield: 4 tickets maximum.
Metro Radio Arena: 4 tickets maximum.
SSE Hydro: 4 tickets maximum.
Manchester Arena: 4 tickets maximum
Genting Arena: 4 tickets maximum
O2 Arena: 4 tickets maximum

Age Restrictions​​​​​​​

FlyDSA Arena Sheffield: Under 14s must be accompanied by an adult over 18. 
Metro Radio Arena: Under 14s must be accompanied by an adult over 18. 
SSE Hydro: Under 14s must be accompanied by an adult over 18. 
Manchester Arena: Under 14s must be accompanied by an adult over 18. 
Genting Arena: Under 14s must be accompanied by an adult over 18. 
​​​​​​​O2 Arena: Under 14s must be accompanied by an adult over 18. 

Accessible Bookings​​​​​​​

FlyDSA Arena Sheffield: 0114 256 5656
Metro Radio Arena: 0191 260 6066
SSE Hydro: 0844 965 4000
Manchester Arena: 0161 950 5229
Genting Arena: 0800 640 5001
​​​​​​​O2 Arena: 0208 463 3359

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.

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Peter Kay will be tour in the UK through out 2018 and into 2019. Tickets will be going on general sale on Sunday 19th November 2017 at 10am. 

This tour is expected to be popular, so to check our booking tips please click here.

Peter Kay will be performing at the following dates:
Genting Arena - 21st and 22nd April 2018
SSE Hydro - 14th and 15th May 2018
Manchester Arena - 4th, 5th, 6th, and 9th June 2018
O2 Arena - 13th, 14th, 15th, and 20th September 2018
First Direct Arena - 2nd and 3rd October 2018
Motorpoint Arena Nottingham - 23rd and 24th January 2019
Metro Radio Arena - 11th and 12th February 2019
FlyDSA Arena Sheffield - 4th to 5th March 2019
Liverpool Echo Arena - 18th and 19th March 2019

Due to the massive demand additional dates have been added to the tour.

Genting Arena - 23rd, 27th, 28th April and 1st, 2nd, 5th, 6th, 7th May 2018.
SSE Hydro - 18th, 19th, 20th, 23rd, 24th, 25th May 2018.
Manchester Arena - 10th, 13th, 14th, 15th, 19th, 20th, 23rd, 24th, 25th, 28th, 29th, 30th  June 2018
4th, 5th, 6th, 9th, 10th, 11th May 2019
O2 Arena - 21st, 22nd, 27th, 28th, 29th September 2018
6th, 7th, 8th, 13th, 14th, 15th June 2019.
First Direct Arena - 6th to 8th, 11th to 13th October 2018
16th, 17th, 18th May 2019.
Motorpoint Arena Nottingham -  25th, 28th, 29th January 2019
Metro Radio Arena -  15th, 16th, 27th, 28th February and 1st March 2019
FlyDSA Arena Sheffield - 8th, 9th, 13th, 14th, 15th March 2019
Liverpool Echo Arena - 22nd, 23rd, 27th, 28th, 29th March 2019

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets.

Genting Arena: £39.40 to £61.40.
SSE Hydro: £38.50 to £60.50.
Manchester Arena: Weekday tickets £39.70 to £61.70, Weekend tickets £50.70 to £61.70.
O2 Arena: £40.25 to £62.25. 
First Direct Arena: £39.70 to £61.70.
Motorpoint Arena Nottingham: £38.50 to £60.50.
Metro Radio Arena: £39.70 to £61.70.
FlyDSA Arena Sheffield: £38.50 to £60.50.
Liverpool Echo Arena: £39.40 to £61.40.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

Genting Arena: 8 tickets maximum.
SSE Hydro: 8 tickets maximum.
Manchester Arena: 8 tickets maximum.
O2 Arena: 8 tickets maximum.
First Direct Arena: 8 tickets maximum.
Motorpoint Arena Nottingham: 8 tickets maximum
Metro Radio Arena: 8 tickets maximum.
FlyDSA Arena Sheffield: 8 tickets maximum
Liverpool Echo Arena: 8 tickets maximum.

Age Restrictions

Strictly 15 years and over can attend. Anyone under 15 will not be able to enter.

Accessible Bookings

For these shows the venues ask that customers contact the directly to make their bookings.

Genting Arena: 0800 640 5001
SSE Hydro: 844 965 4000
Manchester Arena: 0161 950 5229
O2 Arena: 0208 463 3359
First Direct Arena: 0844 248 1585
Motorpoint Arena Nottingham: 0115 835 3000
Metro Radio Arena: 0191 260 6066
FlyDSA Arena Sheffield: 0114 256 5656
Liverpool Echo Arena: 0844 8000 400

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.

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Tickets can be sent out up until 5 days before the show, so it may cause you some inconvenience if these tickets are a gift for a friend or family member.

If the tickets are a gift and your tickets haven't arrived before the day they needed to be given, please click here to fill out the our gift receipt.

The gift receipt is not a replacement for the tickets. Tickets will still be sent out to the delivery address before the event. 

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Iron Maiden will be touring the UK in July and August 2018. Tickets will go on general sale at 9am on Friday 24th November 2017.

Tickets will be popular so to improve your chances of booking please click here.

Iron Maiden will be performing at the following date:
Metro Radio Arena - 31st July
AECC BHGE Arena - 4th August
Manchester Arena - 6th August
Genting Arena - 7th August

Please remember that these gigs the cardholder must attend. This is designed to ensure we get as many fans as possible closer to their favourite artist and to help us do that special measures have been put in place to make sure that it's only fans that can buy these tickets and gain access to the events. Please make sure you read all the details when booking as most of the gigs are a combination of Paperless, and if the tickets are dispatched are name on tickets.

Metro Radio Arena
Seated and Standing Tickets: Paperless - Just bring your payment card as your ticket.

 AECC BHGE Arena
Seated and Standing Tickets: Paperless - Just bring your payment card as your ticket.

Manchester Arena
Seated Tickets: Lead booker names on tickets - ID checks will be in place at venue.
Standing Tickets: Paperless - Just bring your payment card as your ticket.

Genting Arena
Seated Tickets: For blocks 2 and 16 Paperless - Just bring your payment card as your ticket. For the other blocks the Lead booker names on tickets - ID checks will be in place at venue.
Standing Tickets: Paperless - Just bring your payment card as your ticket.

Why am I being charged a handling fee for paperless tickets.

Even though we're not physically posting a set of tickets to you, there's still a lot going on in the background for us to provide the paperless service to you.

The order processing fee covers the cost of installing and maintaining the hardware and software at the venue so your Paperless ticket will be recognised, including wireless scanners for every member of door staff. It also allows us to develop and maintain our own technology to make sure you have a simple, straight forward experience getting into your event.

For more details on Paperless tickets please click here


Iron Maiden Information


With these tickets the cardholder must arrive together with the rest of the party and actually be attending the show. Unfortunately, if you can't arrive together we are unable to make any alternative arrangements for you. We can only advise that you make arrangements for you group to meet before entering as once the cardholder attends no one else will be allowed in if they arrive later. To get in on the night you’ll need to take:
  • Your confirmation email
  • Government-issued photo ID (such as a driving license or passport)
  • The original payment card used to book the tickets

What if your card has expired?

Even though your card has expired, you’ll still be able to use it to get in as it will still match the details on the paperless system – so if you can, please keep hold of it!


If you’ve already destroyed your old card, but the new one has the exact same 16 digits, you don’t need to do anything and you can just use the new card to get into the show.

 

If you still need to contact us to provide new card details, please see how by clicking here

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking.

Metro Radio Arena: £67.40 to £54.75 per ticket
AECC BHGE Arena: £59.98 per ticket
Manchester Arena: £67.40 to £54.75 per ticket
Genting Arena: £67.40 to £54.75 per ticket

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address, per venue. Any bookings over this limit may be cancelled.

Metro Radio Arena: 4 tickets maximum
AECC BHGE Arena: 4 tickets maximum
Manchester Arena: 4 tickets maximum
Genting Arena: 4 tickets maximum

Age Restrictions

Metro Radio Arena: Standing Area - Strictly over 14s only will be admitted. Seated Area - Under 14s to be accompanied by an adult.
AECC BHGE Arena: 14s and over only, anyone under 16s to be accompanied by an adult aged 18 years and over.
Manchester Arena: Standing Area - Strictly over 14s only will be admitted. Seated Area - Under 14s to be accompanied by an adult.
Genting Arena: Standing Area - Strictly over 14s only will be admitted. Seated Area - Under 14s to be accompanied by an adult.

Accessible Bookings

For these shows the venues ask that customers contact the directly to make their bookings.

Metro Radio Arena: 0191 260 6066
AECC BHGE Arena: 0800 988 4440
Manchester Arena: 0161 950 5229
Genting Arena: 0800 640 5001

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

When you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Kevin Bridges will be touring the UK in late 2018. Tickets will go on general sale at 10am pm Friday 24th November 2017.

The shows are expected to popular so to improve your chance of booking please click here

Kevin will be performing on the following dates:

Hippodrome Bristol - 24th to 25th August
City Hall Newcastle - 29th to 31st August, and 1st September
Eventim Apollo - 7th, 8th, 14th and 15th September
Hippodrome Birmingham - 21st and 22nd September
Playhouse Edinburgh - 26th to 29th September 
SSE Hydro - 4th to 6th, and 11th to 13th October
Motorpint Arena Cardiff - 17th November
Mayflower Southampton - 19th November
O2 Apollo Manchester - 23th to 24th November
Brighton Dome - 28th to 29th November
De Montfort Hall - 30th November and 1st December
Empire Liverpool - 4th to 5th December
Nottingham Royal Concert Hall - 7th and 8th December

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking.

Hippodrome Bristol: £31.90 per ticket.
City Hall Newcastle: £35 per ticket.
Eventim Apollo: £34.80 per ticket.
Hippodrome Birmingham: £33.30 per ticket.
Playhouse Edinburgh: £34.70 per ticket.
SSE Hydro: £28.40 to £45.40 per ticket.
Motorpoint Arena Cardiff: £47.05 to £38.75 per ticket.
Mayflower Southampton: £34.45 per ticket.
O2 Apollo Manchester: £35.95 per ticket.
Brighton Dome: £35 per ticket.
De Montfort Hall: £33.30 per ticket.
Empire Liverpool: £34.70 per ticket.
Nottingham Royal Concert Hall: £33.30 per ticket.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

Hippodrome Bristol: 6 tickets maximum.
City Hall Newcastle: 6 tickets maximum.
Eventim Apollo: 6 tickets maximum.
Hippodrome Birmingham: 6 tickets maximum.
Playhouse Edinburgh: 6 tickets maximum.
SSE Hydro: 6 tickets maximum.
Motorpoint Arena Cardiff: 6 tickets maximum.
Mayflower Southampton: 6 tickets maximum.
O2 Apollo Manchester: 6 tickets maximum.
Brighton Dome: 6 tickets maximum.
De Montfort Hall: 6 tickets maximum.
Empire Liverpool: 6 tickets maximum.
Nottingham Royal Concert Hall: 6 tickets maximum.

Age Restrictions

Hippodrome Bristol: 14 years and over. 
City Hall Newcastle: 14 years and over. 
Eventim Apollo: 14 years and over. 
Hippodrome Birmingham: 14 years and over. 
Playhouse Edinburgh: 14 years and over. 
SSE Hydro: 14 years and over. 
Motorpoint Arena Cardiff: 14 years and over. 
Mayflower Southampton: 16 years and over.
O2 Apollo Manchester: 14 years and over. 
Brighton Dome: 14 years and over. 
De Montfort Hall: 14 years and over. 
Empire Liverpool: 14 years and over. 
Nottingham Royal Concert Hall: 14 years and over. 

Accessible Bookings

For these shows the venues ask that customers contact the directly to make their bookings.

Hippodrome Bristol: 0117 302 3222
City Hall Newcastle: 0191 261 2606
Eventim Apollo: 0208 563 3800 and select option 2.
Hippodrome Birmingham: 0844 338 5000
Playhouse Edinburgh: 0131 524 3301
SSE Hydro: 0844 395 4000
Motorpoint Arena Cardiff: 02920 234 509
Mayflower Southampton: 02380 711 811 
O2 Apollo Manchester: 0161 273 7785
Brighton Dome: 01273 261 516
De Montfort Hall: 0116 233 3111
Empire Liverpool: 0844 871 7677
Nottingham Royal Concert Hall: 0115 989 5555

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

When you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.
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Taylor Swift will be touring the UK in June 2018. A Presale will take place at 9am on Wednesday 29th November for Taylorswift.com/fanclub members, people who pre-ordered the album through the label, and an O2 Priority Presale. Then at 9am on Thursday 30th November a Live Nation presale will take place. Tickets will be on General Sale at 9am on Friday 1st December 2017. Everyone eligible for the presale will be sent an email with a link to book.

Customers who have booked on the album through the label will be emailed a code and link to book on Tuesday 28th November after 18:00. For the full terms and condition please click here.

Tickets will be popular so to improve your chances of booking please click here.

Taylor will be playing on the following date:
Etihad Stadium - 8th June
Wembley Stadium - 22nd June

Due to the high demand the following dates will be going on general sale at 9am on Friday 8th December 2017. A Presale will take place at 9am on Wednesday 6th December for Taylorswift.com/fanclub members, people who pre-ordered the album through the label, and an O2 Priority Presale. Then at 9am on Thursday 7th December a Live Nation presale will take place.

Etihad Stadium - 9th June
Wembley Stadium - 23rd June

Ticket Prices

The price below doesn't include the booking fee we charge for each ticket or delivery processing fee we charge for each booking. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets, there will be VIP tickets available at a higher price. 

Etihad Stadium:  £55 to £240
Wembley Stadium: £55 to £280

Wembley Stadium Hospitality Packages Info

Style Hospitalty Package
£599 per ticket

Wildest Dreams Hospitality Package
£399 per ticket

Shake It Off Drinks Package
£249 per ticket

Full terms and conditions regarding the package please click here.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

Etihad Stadium: 6 per person.
Wembley Stadium: 6 per person.

Age Restrictions

Etihad Stadium: Seats - Everyone must be over 4 years old. Under 16 year olds must be accompanied by an adult aged 18 or over.  Standing - No under 12s can stand, anyone under 14 years old must be accompanied by an adult aged 18 or over.
Wembley Stadium: Seats - Everyone must be over 4 years old. Under 16 year olds must be accompanied by an adult aged 18 or over.  Standing - No under 14s can stand, anyone under 16 years old must be accompanied by an adult aged 18 or over.

Accessible Bookings

Etihad Stadium: 0161 444 1894 then press option 5, 2 and then 1.
Wembley Stadium: 0800 093 0824.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.

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Little Mix will be touring the UK in July 2018. Tickets will go on general sale at 9:30 on Thursday 20th November 2017. 

This tour is expected to be popular, so to check our booking tips please click here.

Little Mix will be performing at the following venues:
The 1st Central Country Ground Hove - 6th July
Liberty Stadium Swansea - 7th July
Community Stadium Colchester - 8th July
County Ground Northampton - 12th July
KCOM Craven Park Hull - 13th July
Macron Stadium Bolton - 14th July
John Smith's Stadium Huddersfield - 15th July
The 3AAA County Ground Derby - 19th July
Lincolnshire Showground Lincoln - 20th July
Earlham Park Norwich - 21st July
Kent Event Centre Maidstone - 22nd July
International Stadium Gateshead - 26th July
Falkirk Stadium Stirlingshire - 27th July
Outdoors at AECC Aberdeen - 28th July
Bught Park Inverness - 29th July

We're still awaiting all the details to be confirmed for most of the dates, but once they are confirmed they will be added.

Ticket Prices

The price below does not include the booking or delivery processing fee. You'll be advised of all charges at the time of booking. Please note these are only for the standard tickets, there will be VIP tickets available at a higher price. 

The 1st Central Country Ground: £45 to £66 per ticket.
Liberty Stadium:  £45 to £72.50 per ticket.
Community Stadium: £45 to £66 per ticket.
County Ground: £49.50 to £71.50 per ticket.
KCOM Craven Park: £45 to £72.50 per ticket.
Macron Stadium: £45 to £72.50 per ticket.
John Smith's Stadium: £45 to £72.50 per ticket.
The 3AAA County Ground: £45 to £66 per ticket.
Lincolnshire Showground: £45 to £66 per ticket.
Earlham Park: £61.50 per ticket.
Kent Event Centre: £45 to £66 per ticket.
International Stadium: £45 to £72.50 per ticket.
Falkirk Stadium: £49.50 ro £66 per ticket.
Outdoors at AECC: £48.68 to £112.52 per ticket.
Bught Park: £45 to £65 per ticket.

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address. Any bookings over this limit may be cancelled.

The 1st Central Country Ground: 8 tickets maximum.
Liberty Stadium: 8 tickets maximum.
Community Stadium: 8 tickets maximum.
County Ground: 8 tickets maximum.
KCOM Craven Park: 8 tickets maximum.
Macron Stadium: 8 tickets maximum.
John Smith's Stadium: 8 tickets maximum.
The 3AAA County Ground: 8 tickets maximum.
Lincolnshire Showground: 8 tickets maximum.
Earlham Park: 8 tickets maximum.
Kent Event Centre: 8 tickets maximum.
International Stadium: 8 tickets maximum.
Falkirk Stadium: 8 tickets maximum.
Outdoors at AECC: 8 tickets maximum.
Bught Park: 8 tickets maximum.

Age Restrictions

The 1st Central Country Ground: Under 14s must be accompanied by an adult aged 18 years or over.
Liberty Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
Community Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
County Ground: Under 14s must be accompanied by an adult aged 18 years or over.
KCOM Craven Park: Under 14s must be accompanied by an adult aged 18 years or over.
Macron Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
John Smith's Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
The 3AAA County Ground: Under 14s must be accompanied by an adult aged 18 years or over.
Lincolnshire Showground: Under 14s must be accompanied by an adult aged 18 years or over.
Earlham Park: Under 14s must be accompanied by an adult aged 18 years or over.
Kent Event Centre: Under 14s must be accompanied by an adult aged 18 years or over.
International Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
Falkirk Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
Outdoors at AECC: No under 5s can attend, and under 14s must be seated. Under 16s must be accompanied by an adult aged 18 years or over. 
Bught Park: Under 14s must be accompanied by an adult aged 18 years or over.

Accessible Bookings

The 1st Central Country Ground: 01273 827 107
Liberty Stadium: 0844 815 6665
Community Stadium: 0800 988 4440,
County Ground: 0800 988 4440.
KCOM Craven Park: 01482 222 072
Macron Stadium: 0844 871 2932.
John Smith's Stadium: 01484 484 123
The 3AAA County Ground: 0800 640 5001
Lincolnshire Showground: 0800 988 4440
Earlham Park: 0800 988 4440
Kent Event Centre: 0208 463 3362
International Stadium: 0800 988 4440
Falkirk Stadium: 0844 888 9991
Outdoors at AECC: 0800 988 4440
Bught Park: 0844 888 9991

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.

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For most events, you can give tickets as gifts or pass them on to someone else if you can't make it and it isn't a problem – they're yours to do pretty much whatever you like with them!
 
For really popular events, the event organisers will sometimes put special measures in place that mean the cardholder personally has to attend the event. Don't worry, though – if that's the case we'll always be sure to tell you before you buy any tickets.
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What is Ticketfast?

For some events we are able to send the tickets out as Ticketfast etickets. This allows you to print off your tickets and not have to wait for them to arrive through the post or forward the tickets on to a friend.

Why can't I print my tickets?

Due to the nature of some events the tickets aren't available to print until closer to the event. This is because we are still looking at a few final details with the event organisers, so your tickets aren't quite ready yet. We will email you to let you know the tickets are available to print, but if your event is on the list below that mean it isn't available to print yet. We are working hard to resolve this and will be in touch as soon as possible.

If you bought them as a gift, you can always create your very own Ticketmaster Gift Receipt at: www.ticketmaster.co.uk/giftreceipts

The events below are unavailable to print at the moment. If your event isn't listed click here to read how to print them off.

If your tickets are a gift but can't be printed yet, then get a gift receipt by clicking here and then print the tickets later when they are available.


December 2017
Massaoke - Singalong Club at Arts Club Liverpool on 21st December 2017.
NYE 2017: Charlie Sloth/Trevor Nelson at O2 Institute Birmingham on 31st December 2017.

January 2018
The Hunna at O2 Guildhall Southampton on 4th January 2018.
Chris Rock at Motorpoint Arena Cardiff on 12th January 2018.
Your Wedding Exhibition at AECC BHGE Arena on 20th and 21st January 2018.
Steel Panther at O2 Shepherd's Bush Empire on 22nd January 2018.
Witt Lowry at O2 ABC2 Glasgow on 23rd January 2018.
Steel Panther at O2 Apollo Manchester on 24th January 2018.
Hardy Caprio at O2 Institute2 Birmingham on 25th January 2018.
James Grant & Yola Carter at O2 ABC Glasgow on 25th January 2018.
Chinese Man at O2 Ritz Manchester on 26th January 2018.
An Evening with Jean Claude Van Damme at SEC Armadillo on 26th January 2018.
John Bishop at O2 Apollo Manchester on 26th January 2018.
Sub Focus & Pendulum at O2 Academy Bournemouth on 27th January 2018.
Up Another Lvl at O2 Academy Oxford on 27th January 2018.
Trixie Mattel at O2 Ritz Manchester on 28th January 2018.
Trixie Mattel at O2 ABC Glasgow on 29th January 2018.
Steve Aoki at O2 Academy Glasgow on 30th January 2018.

February 2018
Beth Orton & Blue Rose Code on O2 ABC Glasgow on 2nd February 2018.
Ezra Furman at Arts Club Liverpool on 4th February 2018.
Jhene Aiko at O2 Shepherd's Bush Empire on 5th February 2018.
Partynextdoor at O2 ABC Glasgow on 5th February 2018.
Beth Orton at Arts Club Liverpool on 7th February 2018.
Jhene Aiko at O2 ABC Glasgow on 7th February 2018.
Premier League Darts at Motorpoint Arena Cardiff on 8th February 2018.
Bowling For Soup at O2 Academy Glasgow on 9th February 2018.
DJ EZ at O2 Academy Bournemouth on 9th February 2018.
Jhene Aiko at O2 Ritz Manchester on 9th February 2018.
Piratefest 2018 featuring Alestorm at O2 Academy Liverpool on 9th February 2018.
Stamina Tour at O2 Ritz Manchester on 10th February 2018.
An Evening with Katya Zamolodchikova at SEC Armadillo on 11th February 2018.
Bars and Melody at O2 ABC2 Glasgow on 11th February 2018.
Chapter 63: Take Me Underground at O2 Ritz Manchester on 11th February 2018.
Kendrick Lamar at SEC - the SSE Hydro on 11th February 2018.
The 7th Annual ICW Square Go at O2 ABC Glasgow on 11th February 2018.
ICW: Fight Club at O2 ABC Glasgow on 12th February 2018.
Jessarae at O2 ABC2 Glasgow on 13th February 2018.
Piratefest 2018 featuring Alestorm at O2 ABC Glasgow on 14th February 2018.
Don Broco at O2 Academy Brmingham on 15th February 2018.
Bowling For Soup at Motorpoint Arena Cardiff on 16th February 2018.
British Sea Power at O2 Academy Liverpool on 16th February 2018.
Max & Harvey at O2 ABC2 Glasgow on 16th February 2018.
The Used at O2 Shepherd's Bush Empire on 16th February 2018.
DJ EZ at O2 Academy Newcastle on 17th February 2018.
Don Broco at O2 Academy Leeds on 17th February 2018.
Franz Ferdinand at O2 Academy Glasgow on 17th February 2018.
Lewis Capaldi at O2 ABC Glasgow on 17th February 2018.
Wilkinson at O2 Academy Bournemouth on 17th February 2018.
Max & Harvey at O2 Academy2 Liverpool on 18th February 2018.
Franz Ferdinand at O2 Academy Leeds on 19th February 2018.
Franz Ferdinand at O2 Academy Birmingham on 20th February 2018.
Fredo at O2 ABC2 Glasgow on 20th February 2018.
Austinn at O2 Academy3 Birmingham on 21st February 2018.
Dappy at O2 Academy2 Birmingham on 21st February 2018.
Keywest at O2 Academy2 Liverpool on 23rd February 2018.
The Xcerts at O2 ABC Glasgow on 23rd February 2018.
Stereophonics at SEC - THE SSE Hydro on 24th February 2018.
Dappy at O2 ABC2 Glasgow on 25th February 2018.
King Gizzard & the Lizard Wizard at O2 ABC Glasgow on 25th February 2018.
Muller Indoor Grand Prix at Emirates Arena on 25th February 2018.
Playboi Carti at O2 Forum Kentish Town on 25th February 2018.
Fredo at O2 Academy2 Liverpool on 26th February 2018.
Playboi Carti at O2 Academy Birmingham on 26th February 2018.
Playboi Carti at O2 Ritz Manchester on 27th February 2018.

March 2018
Sleeper at Arts Club Liverpool on 1st March 2018.
X Factor Tour 2018 at SEC - The SSE Hydro on 1st March 2018.
Fredo at O2 Academy2 Birmingham on 2nd March 2018.
JD McPherson at O2 Shepherd's Bush Empire on 2nd March 2018.
Tom Misch (Live) at O2 Ritz Manchester on 2nd March 2018.
IAM at O2 Shepherd's Bush Empire on 3rd March 2018.
The Wailers at O2 ABC Glasgow on 4th March 2018.
Paloma Faith at AECC BHGE Arena on 5th March 2018.
Skid Row at O2 ABC Glasgow on 5th March 2018.
Paloma Faith at SEC - The SSE Hydro on 6th March 2018.
Stereophonics at Motorpoint Arena Cardiff on 6th and 7th March 2018.
Waterparks at O2 ABC Glasgow on 6th March 2018.
The Wailers at O2 Academy Liverpool on 7th March 2018.
Pinegrove at O2 Shepherd's Bush Empire on 8th March 2018.
Stefflon Don at O2 Forum Kentish Town on 8th March 2018.
Suggs - A Life in the Realm of Madness at O2 Guildhall Southampton on 8th March 2018.
Alyssa Edwards at O2 ABC Glasgow on 9th March 2018.
Country to Country 2018 at SEC - The SSE Hydro on 9th to 11th March 2018.
Stefflon Don at O2 Academy2 Birmingham on 9th March 2018.
Too Many Zooz at O2 Shepherd's Bush Empire on 9th March 2018.
Mist at O2 Academy Leicester on 10th March 2018.
My Nu Leng & M8s at O2 Academy Bournemouth on 10th March 2018.
Pinegrove at Arts Club Liverpool on 10th March 2018.
Turin Brakes at O2 ABC Glasgow on 10th March 2018.
The Comedian Tattoos's 20th Birthday Bash at O2 ABC2 Glasgow on 11th March 2018.
Jake Bugg at O2 Guildhall Southampton on 11th March 2018.
Mist at O2 Academy Bristol on 11th March 2018.
Skid Row & Night Ranger at O2 Shepherd's Bush Empire on 11th March 2018.
Jamie Lawson at O2 Shepherd's Bush Empire on 12th March 2018.
Joe Bonamassa at AECC Arena on 13th March 2018.
Gary Numan at O2 Academy Leicester on 14th March 2018.
Russ at O2 ABC Glasgow on 14th March 2018.
Sigrid at O2 Shepherd's Bush Empire on 14th March 2018.
Frightened Rabbit at O2 Ritz Manchester on 15th March 2018.
Mist at O2 Forum Kentish Town on 15th March 2018.
Mist at O2 Academy Birmington on 16th March 2018.
The Wailers at O2 Academy Bournemouth on 16th March 2018.
The Armed Man at O2 Guildhall Southampton on 17th March 2018
Blue October at O2 ABC Glasgow on 17th March 2018.
Paloma Faith at Motorpoint Arena Cardiff on 17th March 2018.
Niall Horan at SEC Armadillo on 18th March 2018.
Rae Morris at O2 Academy2 Oxford on 20th March 2018.
Tom Grennan at O2 Shepherd's Bush Empire on 20th March 2018.
Fickle Friends at O2 Academy2 Liverpool on 21st March 2018. 
Knower at O2 ABC2 Glasgow on 21st March 2018.
Rae Morris at O2 Institute2 Birmingham on 21st March 2018.
Field Music at Arts Club Liverpool on 22nd March 2018.
Vance Joy on O2 ABC Glasgow on 22nd March 2018.
Zak Abel at O2 Shepherd's Bush Empire on 22nd March 2018.
An Evening with Ant Middleton at O2 Guildhall Southampton on 23rd March 2018.
Blue October at O2 Shepherd's Bush Empire on 23rd March 2018.
Dodie at O2 Academy Bristol on 23rd March 2018.
The Amy Winehouse Experience at O2 ABC2 Glasgow on 24th March 2018.
Gary Numan at O2 Academy Liverpool on 24th March 2018.
Jim Bob at O2 Shepherd's Bush Empire on 24th March 2018.
Danny Baker at O2 Shepherd's Bush Empire on 25th to 26th March 2018.
Dodie at O2 ABC Glasgow on 25th March 2018.
Thirty Seconds to Mars at SEC - The SSE Hydro at 25th March 2018.
Flight of the Conchords at SEC - The SSE Hydro at 26th March 2018.
Anne-Marie at O2 Academy Glasgow on 27th March 2018.
Dodie at O2 Academy Birmingham on 27th March 2018.
Fu Manchu at O2 Academy Islington on 27th March 2018.
Aldous Harding at O2 Shepherd's Bush Empire on 28th March 2018.
Heaven on Earth at AECC Arena on 28th to 31st March 2018.
Calexico + Mexican Institute of Sound at O2 Shepherd's Bush Empire on 29th March 2018.
Dodie at O2 Ritz Manchester on 29th March 2018.
The Wombats at O2 Guildhall Southampton on 29th March 2018.
Flatline Stereo at Slade Rooms Wolverhampton on 30th March 2018.
Peter Kay's Dance for Life at Manchester Central on 30th and 31st March 2018.
North Hop Aberdeen 2018 at AECC Boyd Orr Hall on 30th and 31st March 2018.
The Wonder Stuff & Ned's Atomic Dustbin at O2 Shepherd's Bush Empire on 30th and 31st March 2018.
Eliza & the Bear at O2 ABC2 Glasgow on 31st March 2018.

April 2018
Dodie at O2 Shepherd's Bush Empire on 1st April 2018.
Yes Lad at O2 Academy2 Islington on 2nd Apirl 2018.
3 Generations of Ska at O2 ABC2 Glasgow on 5th April 2018.
The Vaccines at O2 Academy Bournemouth on 5th April 2018.
Alexander O'Neal at SEC Armadillo on 6th April 2018.
Dancing On Ice at SEC - The SSE Hydro on 6th to 8th April 2018.
Embrace at O2 Institute Birmingham on 6th April 2018.
Public Service Broadcasting at O2 Academy Bournemouth on 6th April 2018.
3 Generations of Ska at O2 Academy2 Liverpool on 6th April 2018.
The Wonder Stuff & Ned's Atomic Dustbin at O2 ABC Glasgow on 6th April 2018.
The Manor at O2 Forum Kentish Town on 7th April 2018.
Mayors Rock fest 2018: Voodoo Sioux & Devil Fire at Slade Rooms Wolverhampton on 7th April 2018.
The Vaccines at O2 Academy Birmingham on 7th April 2018.
Toto at SEC Armadillo on 8th April 2018.
Roy Orbison In Dreams at O2 Apollo Manchester on 11th April 2018.
Russell Brand at SEC Armadillo on 11th April 2018.
Air Traffic at Old Fire Station in 12th April 2018.
Henry Gallagher at O2 ABC2 Glasgow on 12th April 2018.
The Vaccines at O2 Academy Glasgow on 12th April 2018.
Epica at O2 Forum Kentish Town on 13th April 2018.
Michael McIntyre at Motorpoint Arena Cardiff on 13th and 15th April 2018.
Roy Orbison In Dreams at SEC Armadillo on 13th April 2018.
The Wonder Stuff & Ned's Atomic Dustbin at O2 Academy Bournemouth on 13th April 2018.
Aston Merrygold at O2 Academy Liverpool on 14th April 2018.
The Great British Gin Festival at O2 Guildhall Southampton on 14th April 2018.
Harry Styles at SEC - The SSE Hydro on 14th April 2018.
The Opera House Reunion at O2 Academy Bournemouth on 14th April 2018.
The White Buffalo at O2 Ritz Manchester on 15th April 2018.
Arcade Fire at SEC - The SSE Hydro on 16th April 2018.
Calum Scott at O2 Ritz Manchester on 16th April 2018.
Michael McIntyre at Motorpoint Arena Cardiff on 16th April 2018.
The White Buffalo at O2 ABC Glasgow on 16th April 2018.
Nashville in Concert at SEC - The SSE Hydro on 17th April 2018.
Trivium at O2 Academy Birmingham on 17th April 2018.
The Vamps at Motorpoint Arena Cardiff on 17th April 2018.
Dua Lipa at Motorpoint Arena Cardiff on 18th April 2018.
Skindred at O2 Guildhall Southampton on 20th April 2018.
The Vamps at SEC - The SSE Hydro on 21st April 2018.
Noel Gallagher's High Flying Birds at Brighton Centre on 22nd April 2018.
Tokio Myers at O2 Shepherd's Bush Empire on 22nd April 2018.
Barenaked Ladies at O2 Institute Birmingham on 23rd April 2018.
Calum Scott at O2 Academy Bristol on 23rd April 2018.
Calum Scott at O2 Shepherd's Bush Empire on 24th April 2018.
Noel Gallagher's High Flying Birds at SEC - The SSE Hydro on 24th April 2018.
Skindred at O2 ABC Glasgow on 24th April 2018.
Will Heard at O2 Institute2 Birmingham on 24th April 2018.
Manic Street Preachers at SEC - The SSE Hydro on 25th April 2018.
Noel Gallagher's High Flying Birds at AECC BHGE Arena on 25th April 2018.
Tokio Myers at O2 Academy Bournemouth on 26th April 2018.
Plan B at O2 Academy Birmingham on 27th April 2018.
Tokio Myers at O2 Academy Leicester on 27th April 2018.
Scotland Calling 2018 at O2 ABC Glasgow on 28th April 2018.
Skindred at O2 Institute Birmingham on 28th April 2018.
Tokio Myers at O2 Academy Sheffield on 28th April 2018.
Tears For Fears: Alison Moyet at SEC Armadillo on 30th April 2018.

May 2018
Planet Zeus & Lionize at Slade Rooms Wolverhampton on 2nd May 2018.
Whitney Rose at O2 ABC2 Glasgow on 2nd May 2018.
NF at O2 Academy Islington on 3rd May 2018.
Nickelback at SEC - The SSE Hydro on 3rd May 2018.
The Festival of Light at O2 Academy Bournemouth on 4th May 2018.
Tears For Fears: Alison Moyet at Motorpoint Arena Cardiff on 4th May 2018.
Noel Gallagher's High Flying Birds at Motorpoint Arena Cardiff on 6th May 2018.
Gomez at O2 Academy Liverpool on 7th May 2018.
NF at O2 Institute2 Birmingham on 7th May 2018.
Tears For Fears: Alison Moyet at SEC Armadillo on 7th May 2018.
The Bluetones at O2 ABC Glasgow on 9th May 2018.
Narcos - Capturing Pablo & the Cali Cartel at O2 Academy Glasgow on 9th May 2018.
Narcos - Capturing Pablo & the Cali Cartel at O2 Academy Newcastle on 10th May 2018.
Premier League Darts at AECC BHGE Arena on 10th May 2018.
Fast & Furious Live at SEC - THE SSE Hydro on 11th to 13th May 2018.
Rita Ora at O2 Academy Glasgow on 11th May 2018.
Narcos - Capturing Pablo & the Cali Cartel at O2 Academy Birmingham on 12th May 2018.
Rend Collective at O2 Shepherd's Bush Empire on 12th May 2018.
Foreigner at SEC Armadillo on 13th May 2018.
Machine Head at O2 Guildhall Southampton on 13th May 2018.
The Bluetones at O2 Institute2 Birmingham on 14th May 2018.
Narcos - Capturing Pablo & the Cali Cartel at O2 Academy Bournemouth on 14th May 2018.
Peter Kay at SEC - The SSE Hydro on 14th, 15th, 18th, 19th, 20th, 23rd, 24th , and 25th May 2018.
Rita Ora at O2 Academy Birmingham on 16th May 2018.
The Bluetones at O2 Ritz Manchester on 17th May 2018.
My Favourite Murder Live at O2 Academy Glasgow on 17th May 2018.
The Elvis World Tour at Motorpoint Arena Cardiff on 18th May 2018.
Rend Collective at O2 Academy Glasgow on 18th May 2018.
The Bluetones at O2 Shepherd's Bush Empire on 19th May 2018.
Monster Jam at Principality Stadium on 19th May 2018.
Reef, The Wildhearts & Terrorvision at O2 Academy Glasgow on 19th May 2018.
Mo the Comedian at O2 Academy Bournemouth on 23rd May 2018.
Dan and Phil 2018 World Tour at Motorpoint Arena Cardiff on 25th May 2018.
Deep Purple Family Tree at O2 Academy2 Liverpool on 26th May 2018.
Ezra Furman at O2 ABC Glasgow on 28th May 2018.

June 2018
Danny Baker - Live at O2 Guildhall Southampton on 2nd June 2018.
Mo Gilligan
at O2 Academy Birmingham on 8th June 2018.
Sarah Millican at SEC Armadillo on 8th and 9th June 2018.
Game of Thrones Live Concert Experience at SEC - The SSE Hydro on 11th June 2018.
Joe Lycett at O2 Academy Glasgow on 12th June 2018.
Michael McIntyre at AECC Arena on 12th and 13th June 2018.
A Perfect Circle at O2 Academy Brixton on 13th and 14th June 2018.
Michael McIntyre at SEC - The SSE Hydro on 15th and 16th June 2018.
TTF at Braehead Arena on 16th June 2018.
Foo Fighters at Etihad Stadium on 19th June 2018.
Belly at O2 Shepherd's Bush Empire on 20th June 2018.
Foo Fighters at London Stadium, Queen Elizabeth Olympic Park on 22nd June 2018.
Gary Barlow at Open Air Theatre Scarborough on 22nd June 2018.
Foo Fighters at London Stadium, Queen Elizabeth Olympic Park on 23rd June 2018.
The Killers at Liberty Stadium on 23rd June 2018.
Rock In Rio 2018 Lisboa at Parque Da Bela Vista on 29th to 30th June 2018.
Alfie Boe at Open Air Theatre Scarborough on 30th June 2018.
Hacienda Classical on Castlefield Bowl on 30th June 2018.

July 2018
Il Divo at Euston Hall on 5th July 2018.
Il Divo at Englesfield House on 7th July 2018.
Little Mix at Liberty Stadium on 7th July 2018.
Il Divo at Old Royal Naval College on 8th July 2018.
The Killers at Macron Stadium on 13th July 2018.
Little Mix at KCOM Craven ark on 13th July 2018.
Il Divo at Ragley Hall on 14th July 2018.
Little Mix at Macron Stadium on 14th July 2018.
Il Divo at Alnwick Castle on 15th July 2018.
Little Mix at John Smith's Stadium on 15th July 2018.
Il Divo at Stansted Park on 17th July 2018.
Il Divo at Belvoir Castle at 20th July 2018.
Il Divo at Open Air Theatre Scarborough on 21st July 2018.
Little Mix at Norwick Earlham Park on 21st July 2018.
Little Mix at Gateshead International Stadium on 26th July 2018.
Little Mix at Outdoors at AECC on 28th July 2018.

August 2018
Glasgow 2018 European Championships: Cycling at Sir Chris Hoy Velodrome on 2nd to 7th August 2018.
Glasgow 2018 European Championships: Gymnastics at SEC - The SSE Hydro on 2nd to 5th and 9th to 12th August 2018.
Glasgow 2018 European Championships: Rowing at Strathclyde Country Park on 2nd to 4th August 2018.
Glasgow 2018 European Championships: Triathlon at Strathclyde Country Park on 9th to 11th August 2018.
Glasgow 2018 European Championships: Sychronised Swimming at Scotsoun Sports Campus on 3rd to 7th August 2018.
Glasgow 2018 European Championships: Swimming at Tollcross International on 3rd to 9th August 2018.
Glasgow 2018 European Championships: Diving at the Royal Commonwealth Pool on 6th to 12th August 2018.
Glasgow 2018 European Championships: Golf at PGA Centenary Course on 7th to 12th August 2018.
Glasgow 2018 European Championships: BMX at Knightswood BMX Track on 10th and 11th August 2018.
Liam Gallagher at Lanchashire CCC on 18th August 2018.
The Vamps at Newmarket Racecourse on 25th August 2018.
The Big Feastival 2018 at Alex James' Farm on 24th to 26th August 2018.
Walking With Dinosaurs at SEC - The SSE Hydro on 25th to 26th August 2018.

September 2018
Camel at O2 Guildhall Southampton on 12th September 2018.
The Fillers at O2 Academy2 Newcastle on 14th September 2018.

October 2018
Big Country at O2 Academy Newcastle on 13th October 2018.
Elvana: Elvis Fronted Nirvana at Old Fire Station on 18th October 2018.
Chas & Dave at Wolverhampton Civic Hall on 26th October 2018.

November 2018
Joanna Lumley at O2 Guildhall Southampton on 2nd November 2018.
Fat Freddy's Drop at O2 ABC Glasgow on 7th November 2018.
Within Temptation at O2 Academy Glasgow on 11th November 2018.
Fastlove - Tribute to George Michael at O2 Academy Newcastle on 15th November 2018.
Kevin Bridges at Motorpoint Arena Cardiff on 17th November 2018.
Nitro Circus Live at SEC - The SSE Hydro on 21st November 2018.
Kevin Bridges at O2 Apollo Manchester on 23rd and 24th November 2018.
Australian Pink Floyd at Motorpoint Arena Cardiff on 24th November 2018.
Dave Gorman at Wolverhampton Civic Hall on 25th November 2018.
The Human League at SEC Armadillo on 25th November 2018.
Frankie Valli & The Four Seasons at SEC - The SSE Hydro on 29th November 2018.
Jeff Wayne's The War of the Worlds at SEC - The SSE Hydro on 30th November 2018.

December 2018
Australian Pink Floyd at SEC - The SSE Hydro on 1st December 2018.
The Human League at Motorpoint Arena Cardiff on 2nd December 2018.
Frankie Valli & The Four Seasons at Motorpoint Arena Cardiff on 5th December 2018.
Deacon Blue at O2 Apollo Manchester on 7th December 2018.
Jeff Wayne's The War of the Worlds at Motorpoint Arena Cardiff on 9th and 10th December 2018.
Deacon Blue at SEC - The SSE Hydro on 15th December 2018.

January 2019
War Horse at SECC - Clyde Auditorium on 15th, 16th, 17th, 18th, 19th, 22nd, 24th, 25th and 26th January 2019.

February 2019
Professor Brian Cox Live! at SEC - The SSE Hydro on 19th February 2019.
Professor Brian Cox Live! at AECC BHGE Arena on 20th February 2019.

For more information regarding Ticketfast, please click here.

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We're sure you'll want to plan your night out at the theatre down to the last detail, so to make that a bit easier we've got the running times for most of our West End and touring shows listed here. This should only be used as a rough guide though – things can sometimes change at the last minute. Always be sure to leave enough time so you're not cutting it too fine if you're using public transport.

For information about any events that are not theatre shows, please click here!
 
**All times are approximate and subject to change.**
 
If the running time you require is not yet on the below list, please check back closer to the time of the event.
 
**********************
 
Beautiful - the Carole King Musical
Aldywich Theatre
2 hours 30 minutes (including a 15 minute interval)
 
**********************
 
Billy Elliot
Victoria Palace Theatre
3 hours (includeing a 20 minute interval)
 
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The Book of Mormon
Prince of Wales Theatre
2 hours 20 minutes (including a 15 minute interval)
 
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Charlie and the Chocolate
Theatre Royal Drury Lane
2 hours 30 minutes (including an interval)
 
**********************
 
The Commitments
Palace Theatre
2 hours 20 minutes (including an interval)
 
**********************
 
The Curious Incident of the Dog in the Night-Time
Gielgud Theatre 
2 hours 45 minutes (including an interval)
 
**********************
 
Jersey Boys
Piccaldilly Theatre
2 hours 40 mins (including an interval)
 
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Kinky Boots
Adelphi Theatre
2 hours 40 minutes (including an interval)

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Les Miserables
Queens Theatre
2 hours 50 minutes (including an interval)
 
**********************
 
Lion King
Lyceum Theatre
2 hours 30 minutes (including an interval)
 
**********************
 
Mamma Mia
Novello Theatre
2 hours 30 minutes (including an interval)
 
**********************
 
Matilda
Cambridge Theatre
2 hours 40 minutes (including an interval)
 
**********************
 
Memphis
Shaftesbury Theatre
2 hours 25 minutes (including a 20 minute interval)
 
**********************
 
Miss Saigon
Prince Edward Theatre
2 hour 50 minutes (including an interval)
 
**********************
 
The Mousetrap
St. Martins Theatre
2 hours 15 minutes (including a 20 minute interval)
 
**********************
 
The Play That Goes Wrong
Duchess Theatre
2 hours 5 minutes (including interval)
 
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Phantom of the Opera
Her Majesty's Theatre
2 hours 30 minutes (including interval)
 
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STOMP
Ambassadors Theatre
1 hours 40 minutes - no interval 
 
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Sunny Afternoon
Harold Pinter Theatre
2 hours 30 minutes (including interval)
 
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The 39 Steps
Criterion Theatre
Approx 2 hours (including interval)   
 
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Thriller Live!
Lyric Theatre
2 hours 30 mins (including a 20 minute interval)
 
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Warhorse
New London Theatre
2 Hours 40 Mins
 
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Wicked
Apollo Victoria
2 hours, 50 minutes approx. (including interval)
 
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The Woman In Black
Fortune Theatre
2 hours
 
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Runtimes are a bit tricky, especially for really big events. With so much going on, the event organisers sometimes don't know themselves until they've done the sound check on the day. Even then, things can change at the last minute. If the running time is confirmed in advance, we'll be sure to post it on our helpdesk, so just search by the name of the band or artist. A lot of venues work to a curfew, so it can be a good idea to check their official website for any details if you need to arrange your travel home.
 
Theatre shows are a bit different – we've got timings for all the big, long running West End shows, so just click here to look for yours. If a show hasn't started its run yet, we may not get the running time until closer to opening night. Always remember though, timings are subject to change.
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We can't offer exchanges or refunds unless an event is cancelled, so we offer you the chance to insure your booking during the checkout process. At this point, you have to either select “Yes” to add insurance, or “No” if you don’t want to. If you don’t select either of the options, we default to “No”, as it's important to us that you're clear on anything being added to your order. We do confirm that insurance is being added to your order along with any extra charges.

If you have booked ticket insurance by accident and you don't need it, please contact Allianz to cancel the policy within 14 days of the booking. Unfortunately we are unable to cancel the policy for you as you are now the policy holder. You can contact Allianz on 0345 641 9726, by email on the form below, or by writing to the address below:

Email Allianz at: missedeventinsurance@allianz-assistance.co.uk

Customer Services Manager
Allianz Assistance (AGA)
Mondial House
102 George Street
Croydon
CR9 1AJ

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If you're thinking about taking your little ones with you, here's some information to take into account. There are sometimes age restrictions that won't allow children under a certain age into an event, so please check this before buying any tickets. 
 
Unless we specifically say otherwise on the event information page, your children will need their own ticket, even if they'll be sitting on your knee.
 
Children aged 0-18 months
Very few shows, if any, are aimed at this age group. Even family events and shows aimed at older children can be a bit uncomfortable for children this young. 
 
18 month – 3 years
We wouldn't recommend taking children this young to gigs or concerts, but unless there's a specific age restriction set by the venue or event organisers, this is completely up to you.
For shows aimed at children, the sound levels are generally appropriate for this age group, but do check the event details on our website and get in touch for further advice if you're in any doubt.
 
3 years and over
We'd always advise to think very carefully before bringing young children to gigs and comedy events that aren't specifically aimed at children. It's important to remember that a live show might be very different to what you see when the act performs on TV. So even if your little ones like the TV show, the live act might not be appropriate. Noise levels may also not be suitable for young children. 
 
Please remember that adults go to gigs and comedy shows to relax and enjoy themselves – if your children aren't used to this type of atmosphere, it may not be an enjoyable experience for them.
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Details for book signings are always kept under wraps until much closer to the event, to make the signing as enjoyable as possible for our customers. As soon as we receive the details we’ll send you an email with all the info you need – this will usually be a couple of days before the big day, so please don’t panic!

 

If you haven’t received the information by 24 hours before the book signing, just hit the Contact Us tab above and we’ll be able to send the details again.

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There's plenty of information below on Principality Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

For Rugby matches babies over 12 months can attend but must have a ticket.

Seated Area: No children under 5 years old.

Standing Area: No children under 12 years old.

All children under 14 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to the Principality Stadium?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 02920 822 427 for accessible information. The line is open from 9:30am to 5:30pm, Monday to Saturday.

Can I Smoke at the Principality Stadium?

Principality Stadium is a no smoking venue.

Travelling To The Stadium

Principality Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The nearest train station is Cardiff Central which is almost opposite the Stadium. Cardiff Queen Street Station is a 15 minute walk to the east of the Stadium.

Parking Facilities

There is no dedicated fan car parking at, or near, the stadium but there is plenty of parking available in the City Centre itself.
Park and Ride is available along the routes into Cardiff Central. We would advise you take advantage of the Park and Rides available on event days located at Pentwyn and Leckwith.

The Principality Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.


Box Office Information

The box office is next to Gate 3 of the Stadium, on Westgate Street. The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available three hours before the event starts.

Gig Run times

We usually don't receive any information like this until the day of the show

We can only advise that you arrive when the gates open to make sure you don't miss any of the gigs.

Prohibited Items

Principality Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

 In the event of an emergency we must have all access and exit points clear.

 Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.

Any person who enters the Ground is liable to be searched by a police officer, steward or representative of the WRU Group and the WRU Group reserves the right to refuse admission to, or to eject from the Grounds, any person who refuses to be searched.

 Bringing any of the following into the Stadium (or using them within the Stadium): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; cooking devices; flares; laser devices; ‘selfie’ sticks; cans; bottles; glass vessels or any item that might be used as a weapon or compromise public safety.

For full details please check the ground regulations here.

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Due to the major expansion and restoration of the Victoria Palace Theatre, HAMILTON will now begin previews on Wednesday 6th December until Tuesday 19th December 2017 which is two weeks later than previously announced.

Customers who booked on the following dates will have their booking transferred to the dates below:

Tuesday 21st November evening has been moved to Wednesday 6th December evening.
Monday 4th December evening has been moved to Thursday 7th December evening.
Tuesday 5th December evening has been moved to Wednesday 13th December evening.
Thursday 21st December evening has been moved to Thursday 14th December evening.
Thursday 21st December matinee has been moved to Tuesday 19th December matinee. 

My seats are in the Royal Circle – where is this?

The Royal Circle is the first tier of seating above the Stalls – this was originally called the Dress Circle. If you’d like to take a look at a seat map, you can do this on our website here.


The producers of HAMILTON are determined to combat unauthorised resale and to protect patrons from having to pay highly-inflated prices. Therefore, Delfont Mackintosh Theatres will be operating a new paperless ticketing system, HAMILTON Paperless Ticketing, powered by Ticketmaster, which will prevent computer programmes (‘bots’) from harvesting vast amounts of tickets to make available for resale at inflated prices.

No traditional tickets will be issued in advance. The payment card you use to originally purchase your tickets will gain you admission to the theatre on the night.

When you book, you’ll receive a simple email confirmation as proof of purchase. This is not a ticket. Upon arrival at the theatre, you’ll be required to present your original email confirmation, your original payment card and a Government-issued photo ID such as a driving license or passport as proof of ID. The cardholder must be present and attend the performance.

The theatre will then swipe your card to produce seat location slips which gain you and your party admittance into the auditorium. All members of the party should enter the theatre at the same time.


When will I receive my tickets?

As HAMILTON is operating paperless ticketing, no tickets will be posted or emailed in advance.

What do I need to bring with me to the theatre on the night?

Three things:

·         your original purchase confirmation,

·         the payment card used to make the original purchase

·         an officially-issued photo ID such as a driving license or passport.

I can’t find my original confirmation email. What should I do?

You can generate a receipt for your booking at any time from your Ticketmaster account – find out more about that click here.

What if my credit card expires before the performance?

Even if your card’s expired, it can still be swiped on your way into the theatre as normal, so please keep hold of the original card if you can.

If you no longer have the original, please call us on 0333 003 5938 to update to your new card details. This phone line will be open between 9am and 5pm Monday to Friday.

If you are calling from overseas please call +44 333 003 5938.

What if my card is lost or stolen before the performance?

Please call us on 0333 003 5938 to update to your new card details. This phone line will be open between 9am and 5pm Monday to Friday.

If you are calling from overseas please call +44 333 003 5938.

Can I give tickets as a gift or issue a Letter of Authorisation for someone else to attend?

Unfortunately not. Hamilton is operating a Ticketless admission system designed to limit the transferability of tickets in order to prevent touting and the unauthorised reselling of tickets at inflated prices. If we allowed people to transfer tickets, it would create a flaw in the reason why the system was adopted.

If you have tickets but your circumstances change, contact us up to 48hrs before a performance and we will cancel and refund your booking subject to a cancellation fee of £3.00 per ticket.

Can I cancel or resell tickets which I can no longer use?

The reselling of any HAMILTON ticket is strictly forbidden. Any ticket offered for resale will be immediately cancelled.

However, if you can no longer attend a performance for a legitimate reason, please contact us up to 48hrs before a performance and we will cancel and refund your booking subject to a cancellation fee of £3.00 per ticket.

Less than 48hrs before a performance, we can only refund tickets at the producers’ discretion.

Can I exchange my tickets for a different performance?

As above, contact us and, up to 48hrs before a performance, we will cancel and refund your original booking subject to a cancellation fee of £3.00 per ticket.  We will then book you into an alternative performance, if seats are available.

Less than 48hrs before a performance, we can only refund tickets at the producers’ discretion. 

Age Restrictions

Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. Children under 16 years old must be accompanied by an adult.

How long is the show?

HAMILTON runs 2 hours 45 minutes including one 15-minute interval.

Can I make a Group Booking?

Due to the anticipated high demand for HAMILTON tickets, we are unable to accommodate any group bookings during the first booking period.

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You can find plenty of information about your festival below!

Remember there is plenty of information about line-up and festival details on our Festie Guru site. Your path to festival enlightenment starts here.

Booked the tickets for a family member or friend?

The tickets have your name on them as the cardholder, but this doesn't actually affect getting into the festival. You can use them or pass the tickets on to whoever you like and they'll be allowed into the festival regardless of the name printed on them.

However if you still have any queries about the booking the cardholder still needs to contact us.

Deposit information

For information regarding deposits and to check when your next payment is due please click the links below. 

If you want to pay off your deposit tickets early click here for more details.

If you need to change the card details on you deposit tickets click here for more details.

Please note that the payments will be taken on the dates below but may take a few days to show on your statements, so don't worry if it doesn't show up straight away.

Big Feastival 2017: Click Here
Creamfields 2017: Click Here
Leeds Festival 2017: Click Here
Reading Festival 2017: Click Here
South West Four 2017: Click Here
V Festival 2017: Click Here

Ticket Dispatch

You can check the delivery status of your festival tickets here

Booking information is available below. More information will be added below as soon as its been made available so keep checking back! 

The festivals are arranged in date order.

Bloodstock, 10th to 13th August at Catton Park



Ticket Prices

Tickets are available at £148 each, including booking fee.

Age Restrictions

Anyone under the age of 16 must be accompanied by an adult aged 18 or over. 

Disabled Access

Just book a standard ticket as usually, and then go on the Bloodstock website to fill in a access request form to send in with proof of disability.

For more information, such as line up or travel details, please click here to access the official website.

V Festival, 19th to 20th August at Hylands Park and Weston Park



For full information please click here for our V Festival information page!

For more information, such as line up or travel details, please click here to access the official website.

Creamfields, 24th to 27th August at Darebury

For full information please click here for our Creamfields Festival information page!

For more information, such as line up or travel details, please click here to access the official website.

The Big Feastival, 25th to 27th August at Alex James' Farm



For full information please click here for our Big Feastival information page!

For more information, such as line up or travel details, please click here to access the official website.

Leeds Festival, 25th to 27th August at Bramham Park



For full information please click here for our Leeds Festival information page!

For more information, such as line up or travel details, please click here to access the official website.

Reading Festival, 25th to 27th August at Richfield Avenue



For full information please click here for our Reading Festival information page!

For more information, such as line up or travel details, please click here to access the official website.

SW4, 26th and 27th August at Clapham Common



Ticket Prices

Weekend Tickets: £118.12 each including booking fee.
Saturday Tickets: £64.69 each including booking fee.
Saturday VIP Tickets: £137.50 each including booking fee.
Sunday Tickets: £61.88 each including booking fee.
Sunday VIP Tickets: £137.50 each including booking fee.

Age Restrictions

Strictly over 18 years only.

Accessible Tickets

To book accessible tickets please call 0800 988 4440. Lines are open 9am to 6pm Monday to Friday, and 10:30am to 3:30pm Saturday.

For more information, such as line up or travel details, please click here to access the official website.

House of Common, 28th August at Clapham Common



Ticket Prices

Tickets are £42.19 each, including booking fee. 

Age Restrictions

Anyone under 16 must be accompanied by an adult aged 18 or over. Children aged 10 or younger can attend free of charge but must have a child ticket and be accompanied by a ticket holding adult. 

Accessible Tickets

To book accessible tickets please call 0800 988 4440. Lines are open 9am to 6pm Monday to Friday, and 10:30am to 3:30pm Saturday.

For more information, such as line up or travel details, please click here to access the official website.

Loopallu, 29th to 30th September at Ullapool



Ticket Prices

Adult tickets are £88 each.
Child aged 5 to 12 are £16.50 each.
Child aged 0 to 5 are free of charge, but must have a ticket..

Age Restrictions

Anyone under 16 must be accompanied by an adult. Children aged 4 or younger are free of charge with a full paying adult, but you must select a ticket at the time of booking. Discounted tickets are available for children aged 5 to 12 years.

For more information, such as line up or travel details, please click here to access the official website.

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You can search using a single word or phrase, just like you would with a search engine. So for example, if you’re event’s been cancelled, just type in the name of your event and we’ll bring up all the information we have.

Or you can actually ask us a question and our system will give you a list of answers. For the best results, make your questions clear – for example, “when will you send my tickets?” or “what type of cards do you accept?”

If the results don’t quite answer your question, click the Contact Us tab which will appear once you’ve clicked on an answer. From there, you’ll be able to send a message to our Customer Service team.