Can’t find what you’re looking for?
If you provided an email address, we'll send you a confirmation within 72 hours. For any bookings you can also see your booking details by logging into your online account and checking your order history.

Please see below for a step to step guide for this:
  • Click here to log into your account/if you haven't got an account, you can create one here.
  • Choose Print Receipt from the menu on the right of the page
  • Enter the phone number you gave us when you booked (but leave out the first 0)
  • Enter the card number you paid with
  • Select the country your event’s in from the drop down menu
Once the above has been entered, click the submit button to view all matching bookings.

For any bookings made over the phone, you'll receive a confirmation within 72 hours but it won't show on your online account. 

If you'd like to check the details and print a receipt, you can still search for your order in your online account – just choose Print Receipt from the menu on the right and you'll be asked to enter the phone number you gave us (minus the first zero) when you booked and the card number.
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There's plenty of information below on Hampden Park National Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area:
 No children under 5 years old.

Standing Area: No children under 14 years old.

All children under 16 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to Hampden Park National Stadium?

The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 952 0110 from 9am to 5:30pm Monday to Friday, and Saturday 9am to 5pm.

Can I Smoke At Hampden Park National Stadium?

Smoking is not permitted anywhere within the Stadium footprint, including the pitch.

Travelling To The Stadium

Hampden Park National Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The stadium is a five Minute walk from Mount Florida Station and King’s Park Station. Trains to both stations run from Glasgow central. 

Bus

First Glasgow operates the following bus services from the city centre on a regular basis: 5, 6, 7, 7A, 34, and 90.

Parking Facilities

It’s recommended that any visitors wishing to drive to the stadium only use the Official Hampden Park National Stadium Car Parks. To Reserve your space, please visit http://www.cityparkingglasgow.co.uk/index.aspx?articleid=2155. To avoid disappointment, please pre-book your space early. Spaces for cars are available at £5 per car, or £10 per van/minibus.

Hampden Park National Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available four hours before turnstiles opening for the event.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.

Prohibited Items

Hampden Park National Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

All bottles, cans and flasks are prohibited from the stadium.

Ground regulations will be printed on your event ticket and a list of prohibited items is available by clicking the link: http://www.hampdenpark.co.uk/visitor-information/ground-regulations.html.

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There's plenty of information below on Ricoh Arena - Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area: All ages permitted, but anyone under 16 years old must be accompanied by an adult.

Standing Area: No children under 14 years old.

All children under 16 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to Ricoh Arena - Stadium?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 02476 786 423 if you would like to make a booking.

Can I Smoke At Ricoh Arena - Stadium?

Ricoh Arena – Stadium is a no smoking venue.

Travelling to The Stadium

Ricoh Arena - Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Coventry Arena train station is next to the Ricoh Arena - Stadium. There is a limited service in operation at the moment.  

Bus

There is a service available to the Stadium from Coventry Train Station. First you catch the number 8 bus to Coventry Transport Museum. Then catch the number 4 or 5 from the Transport Museum to Arena Park (Tesco). Once at Arena Park there is an underpass which takes you into Car Park B of the Ricoh Arena. Just follow the signs from there.

Parking Facilities

A protective parking scheme operates in the local area on Stadium event days. Only vehicles with the appropriate resident or business event day permits will be allowed to park in the area.

It’s recommended that any visitors wishing to drive to the stadium only use the Official Ricoh Arena - Stadium Car Parks. To Reserve your space, please http://www.ricoharena.com/visiting-us/travel/ and select the type of event you’re attending, either Concert or Match day, and select the correct event.

Ricoh Arena - Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available four hours before turnstiles opening for the event.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.
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There's plenty of information below on Stadium of Light. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area: No children under 5 years old.

Standing Area: No children under 12 years old.

All children under 14 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to the Stadium of Light?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0191 551 5004 for accessible information. The line is open from 9am to 5pm, Monday to Friday.

Can I Smoke at the Stadium of Light?

Stadium of Light is a no smoking venue.

Travelling To The Stadium

Stadium of Light is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The nearest train station is Sunderland or Seaburn, which is approximately 10-15 minutes’ walk from the Stadium.

Metro

The nearest metro station is Stadium of Light or St. Peters. Both are within a short walking distance of the ground.

Bus

Local buses to the Stadium include: 2, 3, 4, 12, 13, 15 and 16. All buses stop within a few minutes’ walk of the Stadium.

Parking Facilities

There is a parking available in the city. The St Mary’s, Sunniside and The Bridges car parks are only a few minutes’ walk from the Stadium.

The Stadium of Light is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.


Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available two hours before the event starts.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.

Prohibited Items

Stadium of Light upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

• In the event of an emergency we must have all access and exit points clear.

• Stadium of Light reserves the right to confiscate flags if they are very large or may compromise public safety, obscure someone’s view, a camera position or if a flag carries offensive, discriminatory or inflammatory messaging.

• Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.

• Bringing any of the following into the Stadium (or using them within the Stadium): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; flares; laser devices; bottles; glass vessels or any item that might be used as a weapon or compromise public safety.

For full details please check the ground regulations here.

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There's plenty of information below on Liverpool Echo Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to Liverpool Echo Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 8000 400 if you would like to make a booking. The line is open Monday to Saturday from 10am to 5pm.

Can I Smoke At Liverpool Echo Arena?

Liverpool Echo Arena is a no smoking venue.

Travelling to Liverpool Echo Arena

Liverpool Echo Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Arena is just twenty minutes’ walk from Lime Street Station. Alternatively you can change at Lime Street onto the underground Wirral Line trains and travel to James Street Station and then a 10 minute walk from there. There is also a CityLink bus service that runs a circular route around the city and stops at both Liverpool Lime Street and Echo Arena.

Bus

The arena is just five minutes’ walk from the station at Liverpool ONE.

Parking Facilities

The Liverpool Waterfront Car Park is the closest to the arena. The postcode is L3 4FP.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Liverpool Echo Arena official site.

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There's plenty of information below on O2 Apollo Manchester. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the O2 Apollo Manchester?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0161 273 7785 if you would like to make a booking. The line is open Monday to Friday from 9am to 5pm and weekends when events go on sale.

Alternatively you can email to: o2apollomanchester@livenation.co.uk. Please have Live Access in the subject line.

Can I Smoke at the O2 Apollo Manchester?

The O2 Apollo Manchester is a no smoking venue.

Travelling to O2 Apollo Manchester

O2 Apollo Manchester is a Public Transport Destination and we recommend that anyone coming to an event uses public transport. Alternatively, the venue is a 20 minute walk from Manchester city centre.

Rail

The Apollo is just a 15 minutes’ walk from Manchester Piccadilly station.

Bus

There are frequent buses from Manchester, with the 192, 201, 203, 204, and 205 all stopping close to the venue.

Parking Facilities

There are two car parks adjacent to the Apollo both priced at £5. The larger one is off Marshall Street. The other is on Hyde Road side of the Apollo and Is best for any customers requiring disabled access. Both car parks are open from one hour before the doors open to the events. The postcode is M12 6AJ.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show, if at all.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the O2 Apollo Manchester official site.

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There's plenty of information below on Genting Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Genting Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 640 5001 if you would like to make a booking. The line is open Monday to Sunday from 8am to 10pm.

Can I Smoke at the Genting Arena?

The Genting Arena is a no smoking venue.

Travelling to Genting Arena

Genting Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The arena is right next to the Birmingham International Station. If your train doesn’t go there, you can get on a connecting train at Birmingham New Street. It only takes 10-15 minutes. If you arrive at the Birmingham Moor Street and Solihull Stations buses can be caught to the arena from there.

Bus

There are frequent buses from Birmingham coach station to Birmingham Airport. The arena is next to the Airport.

Parking Facilities

There is parking available at the arena. The postcode is B40 1NT.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show, if at all.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Genting Arena official site.

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There's plenty of information below on AECC GE Oil and Gas Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to AECC GE Oil and Gas Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 988 4440 if you would like to make a booking. The line is open Monday to Sunday from 9am to 5pm.

Can I Smoke at AECC GE Oil and Gas Arena?

AECC GE Oil and Gas Arena is a no smoking venue.

Travelling to AECC GE Oil and Gas Arena

AECC GE Oil and Gas Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Arena is just a 10 minute taxi ride from Aberdeen train station in the city centre.  

Bus

You can get to the arena on the either the 1, 2, or 13 buses. The nearest stop is only a short walk away. The Arena is just a 10 minute taxi ride from Aberdeen bus station in the city centre.  

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the AECC GE Oil and Gas Arena official site.

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There's plenty of information below on Royal Albert Hall. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Royal Albert Hall?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

The venue asks that for any disabled access queries all customers fill out their Accessibility Request from that is available through their website. Click here for more information.

Can I Smoke at the Royal Albert Hall?

The Royal Albert Hall is a no smoking venue.

Travelling to the Royal Albert Hall

The Royal Albert Hall is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Train/Tube

South Kensington and High Street Kensington are the closest tube stations to the venue, and take approximately 10 minutes to walk from either station.

The nearest train station is London Victoria is a 35 minutes’ walk, or you can take catch the tube that has a station near Victoria.  

Bus

You can catch the numbers 9, N9, 10, 52, N52 and 452 which all stop outside the Hall.

You can also catch the numbers 70 and 360 which are both within minutes’ walk of the venue.   

Parking Facilities

Parking is available at Imperial College which is approximately 5 minutes’ walk away. The postcode for the car park is SW7 2BX.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Royal Albert Hall official site.

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There's plenty of information below on First Direct Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the First Direct Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

The venue asks that customers call the dedicated line on 0844 248 1585, and select option 2.

Can I Smoke at the First Direct Arena

The First Direct Arena is a no smoking venue.

Travelling to the First Direct Arena

The First Direct Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Train

Leeds City Station on New Station Street is the closest and around a 15 minute walk from the Arena.

Parking Facilities

Parking is available at either the Woodhouse Lane Car Park, located on Woodhouse Lane, or the Merrion Centre Car Park, located on Merrion Way are closest to the arena.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the First Direct Arena official site.

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There's plenty of information below on the Eventim Apollo Hammersmith. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Eventim Apollo?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0208 563 3800 if you would like to make a booking. The line is open Monday to Friday from 9am to 5pm and weekends when events go on sale.

Can I Smoke at the Eventim Apollo?

The Eventim Apollo is a no smoking venue.

Travelling to The Eventim Apollo

The Eventim Apollo is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Tube

The Apollo is just a short walk from the Hammersmith station.

Bus

There are frequent buses to the Apollo, with the 9, 10, 27, 33, 72, H91, 190, 211, 220, 267, 283, 295, 391 and 419  all stopping close to the venue.

Parking Facilities

The Eventim Apollo doesn’t have any parking spaces and the venue would advise customers not to drive and park in the surrounding areas due to it being mostly residential areas.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show, if at all.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Eventim Apollo official site.

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There's plenty of information below about Twickenham Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Please check the age restrictions at the time of booking.

Can I Take A Camera/Video Recorder to Twickenham Stadium?

The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0871 222 2017 and then select option 4 for accessible information.

Alternatively customers can email at: disabledaccess@therfu.co.

Can I Smoke At Twickenham Stadium?

Twickenham Stadium is a no smoking venue.

Travelling To The Stadium

Twickenham Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Trains/Tube

The nearest train station to the stadium is Twickenham, which is a short walk from the stadium.

The nearest tube stations are Hounslow East and Richmond.  

Bus

Buses to the Stadium include: 267, 281, 481, 681 and H20. All services which pass close to the stadium.

Alternatively take the R68, R70, 33, 110, 290, H22 and 490 to Twickenham town centre, then the stadium is a 10-15 minute walk.

Parking Facilities

There is a controlled parking area a mile around the stadium, with fines and towing enforced in the area. So it is recommended that you pre-book your space online. Click here to book a space.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and customers must collect their tickets at least 45 minutes prior to Kick off.

Prohibited Items

Twickenham Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations. To read them all please click here.

 

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This year Download Festival are offering fans the opportunity to claim a voucher to use to spend at the Festival in 2017. This is only available to past bookers who have attended between 2003 and 2017. 

When you apply you will need to have the reference numbers of the past Download festivals you attended. You can get these by logging into your online account, clicking on Order History on the right, and then clicking 'visit the archive'.

For your Download 2018 please click here and sign into your account. 

This offer is only available through Download's official site and you can apply for scheme here.

For more information regarding the Loyalty Scheme click here!
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If you’ve booked Creamfields tickets on a deposit scheme and you’ve had a new card, you’ll need to get in touch so we can update the details on your order.

Please call us as soon as possible to add a new card so that you don’t miss any payments, as we wouldn’t want you to risk forfeiting your booking! It’s important that you call us, rather than sending details via  by email, for security purposes.

All other festivals on the deposit scheme you can just login to your Frontgate account and update your card details there.

Please remember that if any payments are missed, the tickets will be cancelled and any payments made will be lost.

Click here for our phone number and opening times.

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If you’ve booked using a deposit scheme and you decide you want to pay off the whole order in one go, just call us up and we can process it for you!

Click here for our phone number and opening times.

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If you’ve made a booking for Motown the Musical at the Shaftesbury Theatre online after Monday 5th December 2016 and have a booking reference number with this format: TMABC12345,  please send ticket enquiries to contact@londontheatredirect.com.

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If you’ve made a booking for Thriller Live - In Concert at the Lyric Theatre online after Monday 5th January 2017 and have a booking reference number with this format: TMABC12345,  please send ticket enquiries to contact@londontheatredirect.com.

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The producers of HAMILTON are determined to combat unauthorised resale and to protect patrons from having to pay highly-inflated prices. Therefore, Delfont Mackintosh Theatres will be operating a new paperless ticketing system, HAMILTON Paperless Ticketing, powered by Ticketmaster, which will prevent computer programmes (‘bots’) from harvesting vast amounts of tickets to make available for resale at inflated prices.

No traditional tickets will be issued in advance (posted). The payment card you use to originally purchase your tickets will gain you admission to the theatre on the night.

When you book, you’ll receive a simple email confirmation as proof of purchase. This is not a ticket. Upon arrival at the theatre, you’ll be required to present your original email confirmation, your original payment card and a Government-issued photo ID such as a driving license or passport as proof of ID. The cardholder must be present and attend the performance.

The theatre will then swipe your card to produce seat location slips which gain you and your party admittance into the auditorium. All members of the party should enter the theatre at the same time. Anyone in your group who arrives after the rest of the group has entered will not be admitted.

Please note that tickets are now available till the 15th December 2018.

What do I need to bring with me to the theatre on the night?

Three things:

·         your original purchase confirmation,

·         the payment card used to make the original purchase

·         an officially-issued photo ID such as a driving license or passport.

You will not be able to enter if you don't have all of these.

I can’t find my original confirmation email - what should I do?

You can generate a receipt for your booking at any time from your Ticketmaster account – find out more about that click here.

What if my credit card expires before the performance?

Please call us on 0333 003 5938 to update your card details to your new card. This phone line will be open between 9am and 5pm Monday to Friday.

If you are calling from overseas please call +44 333 003 5938.

Can I give tickets as a gift or issue a Letter of Authorisation for someone else to attend?

Unfortunately not. Hamilton is operating a Ticketless admission system designed to limit the transferability of tickets in order to prevent touting and the unauthorised reselling of tickets at inflated prices. If we allowed people to transfer tickets, it would create a flaw in the reason why the system was adopted.

If you have tickets but your circumstances change, contact us up to 48hrs before a performance and we will cancel and refund your booking subject to a cancellation fee of £3.00 per ticket.

 

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Russell Brand will be touring the UK in 2018. 

The shows will be taking place at the following venues:

SEC Armadillo, 11th April 2018 (rescheduled from 10th October 2018)
O2 Apollo Manchester, 1st May 2018
King George's Hall, 3rd May 2018 (rescheduled from 13th September 2018)
Blackpool Opera House, 10th May (Rescheduled from 6th November 2018)

Ticket Dispatch

Tickets will be sent out as soon as possible, but please be aware that the latest to expect them is 5 days before the event.

Age Restrictions

O2 Apollo Manchester: Over 16s only.
King George's Hall: Over 16s only.
SEC Armadillo: Over 16s only.
Blackpool Opera House: Over 16s only.

Accessible Bookings

The venues asked that customers contact them direct to make an accessible booking. Accessible tickets will be available to buy at 10am on Friday 3rd February 2017.

O2 Apollo Manchester: 0161 273 7785
King George's Hall: 01254 582 579, ext 208.
SEC Armadillo: 0800 952 0110
Blackpool Opera House: 01253 749 273

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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You might've noticed that on your booking confirmation, or when you received your tickets in the post, that they say BK on them. The BK stands for Block, and all blocks are numbered to help customers know which area their tickets are for. 
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If you’ve booked a Meet & Greet or VIP package, the timings are usually finalised much closer to the event date, so we often can’t confirm specific times when you first book. As soon as we have the details confirmed by the event organisers, we’ll email all Meet and Greet ticketholders to let you know. This can sometimes be a few days before the gig, so don’t panic! If you still haven’t received an email 24 hours before the event, please get in touch and we’ll resend the information.

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When you book over the telephone you might want to check your booking on your online account afterwards. However, due to you not being signed on to your online account at the time of booking the details won’t show on it. Our agents are unable to log on to customers online accounts at the time of booking, due to all the information that you have on there.

If you'd like to check the details and print a receipt, you can still search for your order in your online account – just choose Print Receipt from the menu on the right and you'll be asked to enter the phone number you gave us (minus the first zero) when you booked and the card number.

You will receive a booking confirmation at the end of the booking. Once you have this you can be assured that your booking has gone through. You’ll also receive a booking confirmation within 72 hours of the booking. It’ll be sent to the  email address you gave us at the time of booking.

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We can only announce a change once it's been confirmed to us by the venue or promoter. So if you've seen something on the venue's website, the band's Facebook page or anywhere else but it's not posted here yet or you haven’t been contacted by us, don't worry.  It might be that we’re just finalising details, but we'll contact all customers with information of the alteration and update the information on here! Please be patient while we are still waiting for details regarding your event to be confirmed as we can’t process any requests until the information has been confirmed by the event organisers.

Please note that if an event has been cancelled refunds will be processed automatically and an email will be sent to let you know it’s been done and when to expect the money in your account. Emails will be sent to all other alterations, like rescheduled dates, postponed shows and venue changes, and the emails will let you know what you can do too.

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Platinum Tickets are in demand tickets to concerts and other events made available by artists and event organisers though Ticketmaster. They give fans fair and safe access to in demand areas at market driven prices.

The prices are adjusted according to supply and demand, similar to how airline tickets and hotel rooms are sold. The goal is to give the most passionate fans fair and safe access to in demand tickets, while allowing the artists and everyone involved in staging live events to price tickets closer to their true value.

There are no additional elements to a Ticketmaster Platinum Ticket purchase such as hospitality or merchandise.
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Ed Sheeran will be touring the UK in May and June 2018. With shows taking place in Manchester, Glasgow, Newcastle, London and Cardiff. 

Please note: To make sure that the tickets get in the hands of as many real fans as possible the person attending will need the card used to make the booking with, a copy of the booking confirmation, and a copy of the bookers photo ID. That means that the lead booker can purchase these tickets as a gift for a relative or friend but must provide the above to make sure the tickets can be used. A photocopy of the above would be accepted too. If you don't have the requested details the person attending will be refused entry and a refund will not be issued.

How do I get my booking confirmation?

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. If you haven't received it yet click here for more details.

When will we receive our tickets?

There are no eTickets or ‘’print-at-home’’ tickets. There will be physical printed tickets sent out in the weeks prior to the show. You will not receive your tickets until the spring of 2018 at the earliest. All updates on the dispatch just click here!

Big Green Coach Info!

Please note that we have only sent the Big Green Coach information for the gigs in Glasgow and Newcastle.

When you purchase your Big Green Coach travel you’ll receive an email closer to the event allowing you to reserve your seat. The email will contain a redemption code and a link with which you can book your seat and choose your departure point. Don’t worry if you haven’t received the email yet as we’re just finalising the details, but you will receive it soon.

Please be aware that the redemption code will have an expiry date so make sure you book your seat as soon as you receive your email!

If you have any issues once you have received your redemption code just click the link on the email for the Big Green Coach Customer Service and choose Contact Us.

I've moved, how do I change my address?

When you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

I can’t go anymore and need to sell on my ticket. What do I do?

We're unable to offer any refunds or exchanges unless there has been an alteration by the event organisers.  If you are no longer able to attend please go to our official resale partner – details available from edsheeran.com.

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Unfortunately not. We can only discuss a booking that’s been made through us with the original cardholder for the order, so we’d be unable to confirm details from someone else’s order to you, even if you’ve made a separate agreement to buy the tickets from them.

We’d recommend to only buy tickets from a trusted source. You can find more advice about this over on the STAR (Society of Ticket Agents & Retailers) website: www.star.org.uk

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For some events, the Lead Booker for the order will have to attend the event in person and the tickets can’t be transferred or passed on.

The Lead Booker is the cardholder for the order – that’s the person named on the card used to pay for the tickets, and is the only name that we take during the checkout process. We advise that if the lead booker can't attend the event, that you don't book tickets as a gift for someone else.

If the Lead Booker has to attend for your event, this will be made clear on your website on the event page when you first book.

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Billy Joel will be performing at Old Trafford in Manchester on Saturday 16th June 2018.

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Age Restrictions

Under 12s must be accompanied by an adult aged 18 years or older. 

Accessible Bookings

Customers will need to contact Old Trafford directly on 0161 868 8009.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Foo Fighters have announced 3 stadium gigs in 2018. 

The gigs will be taking place at the following venues:
Manchester Etihad Stadium on the 19th June 2018.
London Stadium on the 22nd and 23rd June 2018. 

Ticket Dispatch

No tickets will be posted out for any of the gigs.

For some events we are able to send the tickets out as Ticketfast etickets. This allows you to print off your tickets and not have to wait for them to arrive through the post or forward the tickets on to a friend.

Due to the nature of some events the tickets aren't available to print until closer to the event. This is because we are still looking at a few final details with the event organisers, so your tickets aren't quite ready yet. We will email you to let you know the tickets are available to print, but we will update the details here when you can print them.

Big Green Coach Info!

When you purchase your Big Green Coach travel you’ll receive an email closer to the event allowing you to reserve your seat. The email will contain a redemption code and a link with which you can book your seat and choose your departure point. Don’t worry if you haven’t received the email yet as we’re just finalising the details, but you will receive it soon.

Please be aware that the redemption code will have an expiry date so make sure you book your seat as soon as you receive your email!

If you have any issues once you have received your redemption code just click the link on the email for the Big Green Coach Customer Service and choose Contact Us.

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Age Restrictions

Manchester Etihad Stadium: Over 12 only in the standing area. Under 14s must be accompanied by an adult over 18.
London Stadium: Under 16s must be accompanied by an adult aged 18 years or older. Over 14s only in the standing area.

Accessible Bookings

Tickets will be available at from 9am on Friday 20th October.

Manchester Etihad Stadium: 0161 444 1894 option 5.
London Stadium: Awaiting more details.

Booking Confirmation

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.
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We're so sorry, these events have been cancelled…

As announced by the event organisers, Peter Kay’s 2018 & 2019 Live tour has been cancelled. We’re so sorry for the disappointment this may cause.

We've already issued a refund for your tickets, so you don’t need to take any action - you'll see a credit onto the card you used within 10 days. Please note we’ll be refunding the cost of the tickets and all associated fees.

We're sorry again for any disappointment caused.

I haven't had my refund yet - what should I do?

Once your refund has been processed on our side there can be a few days in between before it's claimed by your bank. Please allow up to 10 working days after the event was cancelled for the refund to appear on a statement.

Please note that the delivery fee may refunded as a separate transaction for some venues. Don't worry as the fee will show in your account soon if it doesn't already.

If you still don't see the credit on your statement by that point, please double check which card you used – we'll always refund the original card you booked with.

If your payment card has expired please click here for more information!

Press release

Due to unforeseen family circumstances I deeply regret that I am having to cancel all of my upcoming work projects. This unfortunately includes my upcoming stand-up tour, Dance For Life shows and any outstanding live work commitments. 

My sincerest apologies. This decision has not been taken lightly and I'm sure you'll understand my family must always come first. 

I've always endeavoured to protect my family’s privacy from the media. I hope that the media and the public will continue to respect our privacy at this time. Once again I'm very sorry.

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Tickets can be sent out up until 5 days before the show, so it may cause you some inconvenience if these tickets are a gift for a friend or family member.

If the tickets are a gift and your tickets haven't arrived before the day they needed to be given, please click here to fill out the our gift receipt.

The gift receipt is not a replacement for the tickets. Tickets will still be sent out to the delivery address before the event. 

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Iron Maiden will be touring the UK in July and August 2018. 

Iron Maiden will be performing at the following venues:
Metro Radio Arena - 31st July
AECC BHGE Arena - 4th August
Manchester Arena - 6th August
Genting Arena - 7th August
O2 Arena - 10th & 11th August



Please remember that these gigs the cardholder must attend. This is designed to ensure we get as many fans as possible closer to their favourite artist and to help us do that special measures have been put in place to make sure that it's only fans that can buy these tickets and gain access to the events. Please make sure you read all the details when booking as most of the gigs are a combination of Paperless, and if the tickets are dispatched are name on tickets.

Metro Radio Arena
Seated and Standing Tickets: Paperless - Just bring your payment card as your ticket.
 

AECC BHGE Arena
Seated and Standing Tickets: Paperless - Just bring your payment card as your ticket.

Manchester Arena
Seated Tickets: Lead booker names on tickets - ID checks will be in place at venue.
Standing Tickets: Paperless - Just bring your payment card as your ticket.

Genting Arena
Seated Tickets: For blocks 2 and 16 Paperless - Just bring your payment card as your ticket. For the other blocks the Lead booker names on tickets - ID checks will be in place at venue.
Standing Tickets: Paperless - Just bring your payment card as your ticket.

Why am I being charged a handling fee for paperless tickets.

Even though we're not physically posting a set of tickets to you, there's still a lot going on in the background for us to provide the paperless service to you.

The order processing fee covers the cost of installing and maintaining the hardware and software at the venue so your Paperless ticket will be recognised, including wireless scanners for every member of door staff. It also allows us to develop and maintain our own technology to make sure you have a simple, straight forward experience getting into your event.

For more details on Paperless tickets please click here


Iron Maiden Information


With these tickets the cardholder must arrive together with the rest of the party and actually be attending the show. Unfortunately, if you can't arrive together we are unable to make any alternative arrangements for you. We can only advise that you make arrangements for you group to meet before entering as once the cardholder attends no one else will be allowed in if they arrive later. To get in on the night you’ll need to take:
  • Your confirmation email
  • Government-issued photo ID (such as a driving license or passport)
  • The original payment card used to book the tickets

What if your card has expired?

Even though your card has expired, you’ll still be able to use it to get in as it will still match the details on the paperless system – so if you can, please keep hold of it!


If you’ve already destroyed your old card, but the new one has the exact same 16 digits, you don’t need to do anything and you can just use the new card to get into the show.

If you still need to contact us to provide new card details, please see how by clicking here

O2 Arena

Ticketmaster is not selling the tickets for the Iron Maiden gig at the O2 Arena. The tickets for the O2 Arena are only available through AXS. To book tickets please click here

If you have already booked tickets for the O2 Arena gig, please make sure you contact AXS with any queries you have. 

Ticket Prices

The price below includes the booking fee we charge for each ticket. Each booking will be subject to a delivery processing fee. You'll be advised of all charges at the time of booking.

Metro Radio Arena: £67.40 to £54.75 per ticket
AECC BHGE Arena: £59.98 per ticket
Manchester Arena: £67.40 to £54.75 per ticket
Genting Arena: £67.40 to £54.75 per ticket

Ticket Limits

All the gigs are subject to a ticket limit per person, per card, per address, per venue. Any bookings over this limit may be cancelled.

Metro Radio Arena: 4 tickets maximum
AECC BHGE Arena: 4 tickets maximum
Manchester Arena: 4 tickets maximum
Genting Arena: 4 tickets maximum

Age Restrictions

Metro Radio Arena: Standing Area - Strictly over 14s only will be admitted. Seated Area - Under 14s to be accompanied by an adult.
AECC BHGE Arena: 14s and over only, anyone under 16s to be accompanied by an adult aged 18 years and over.
Manchester Arena: Standing Area - Strictly over 14s only will be admitted. Seated Area - Under 14s to be accompanied by an adult.
Genting Arena: Standing Area - Strictly over 14s only will be admitted. Seated Area - Under 14s to be accompanied by an adult.

Accessible Bookings

For these shows the venues ask that customers contact the directly to make their bookings.

Metro Radio Arena: 0191 260 6066
AECC BHGE Arena: 0800 988 4440
Manchester Arena: 0161 950 5229
Genting Arena: 0800 640 5001

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

When you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Kevin Bridges will be touring the UK in late 2018.

Kevin will be performing on the following dates:

Hippodrome Bristol - 24th to 25th August
City Hall Newcastle - 29th to 31st August, and 1st September
Eventim Apollo - 7th, 8th, 14th and 15th September
Hippodrome Birmingham - 21st and 22nd September
Playhouse Edinburgh - 26th to 29th September 
SSE Hydro - 4th to 6th, and 11th to 13th October
Motorpint Arena Cardiff - 17th November
Mayflower Southampton - 19th November
O2 Apollo Manchester - 23th to 24th November
Brighton Dome - 28th to 29th November
De Montfort Hall - 30th November and 1st December
Empire Liverpool - 4th to 5th December
Nottingham Royal Concert Hall - 7th and 8th December

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Age Restrictions

Hippodrome Bristol: 14 years and over. 
City Hall Newcastle: 14 years and over. 
Eventim Apollo: 14 years and over. 
Hippodrome Birmingham: 14 years and over. 
Playhouse Edinburgh: 14 years and over. 
SSE Hydro: 14 years and over. 
Motorpoint Arena Cardiff: 14 years and over. 
Mayflower Southampton: 16 years and over.
O2 Apollo Manchester: 14 years and over. 
Brighton Dome: 14 years and over. 
De Montfort Hall: 14 years and over. 
Empire Liverpool: 14 years and over. 
Nottingham Royal Concert Hall: 14 years and over. 

Accessible Bookings

For these shows the venues ask that customers contact the directly to make their bookings.

Hippodrome Bristol: 0117 302 3222
City Hall Newcastle: 0191 261 2606
Eventim Apollo: 0208 563 3800 and select option 2.
Hippodrome Birmingham: 0844 338 5000
Playhouse Edinburgh: 0131 524 3301
SSE Hydro: 0844 395 4000
Motorpoint Arena Cardiff: 02920 234 509
Mayflower Southampton: 02380 711 811 
O2 Apollo Manchester: 0161 273 7785
Brighton Dome: 01273 261 516
De Montfort Hall: 0116 233 3111
Empire Liverpool: 0844 871 7677
Nottingham Royal Concert Hall: 0115 989 5555

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

When you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.
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Taylor Swift will be touring the UK in June 2018. 

Taylor will be playing on the following date:
Etihad Stadium - 8th and 9th June
Wembley Stadium - 23rd and 22nd June

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Wembley Stadium Hospitality Packages Info

Style Hospitalty Package
£599 per ticket

Wildest Dreams Hospitality Package
£399 per ticket

Shake It Off Drinks Package
£249 per ticket

Full terms and conditions regarding the package please click here.

Age Restrictions

Etihad Stadium: Seats - Everyone must be over 4 years old. Under 16 year olds must be accompanied by an adult aged 18 or over.  Standing - No under 12s can stand, anyone under 14 years old must be accompanied by an adult aged 18 or over.
Wembley Stadium: Seats - Everyone must be over 4 years old. Under 16 year olds must be accompanied by an adult aged 18 or over.  Standing - No under 14s can stand, anyone under 16 years old must be accompanied by an adult aged 18 or over.

Accessible Bookings

Etihad Stadium: 0161 444 1894 then press option 5, 2 and then 1.
Wembley Stadium: 0800 093 0824.

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Little Mix will be touring the UK in July 2018. 

Little Mix will be performing at the following venues:
The 1st Central Country Ground Hove - 6th July
Liberty Stadium Swansea - 7th July
Community Stadium Colchester - 8th July
County Ground Northampton - 12th July
KCOM Craven Park Hull - 13th July
Macron Stadium Bolton - 14th July
John Smith's Stadium Huddersfield - 15th July
The 3AAA County Ground Derby - 19th July
Lincolnshire Showground Lincoln - 20th July
Earlham Park Norwich - 21st July
Kent Event Centre Maidstone - 22nd July
International Stadium Gateshead - 26th July
Falkirk Stadium Stirlingshire - 27th July
Outdoors at AECC Aberdeen - 28th July
Bught Park Inverness - 29th July

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Age Restrictions

The 1st Central Country Ground: Under 14s must be accompanied by an adult aged 18 years or over.
Liberty Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
Community Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
County Ground: Under 14s must be accompanied by an adult aged 18 years or over.
KCOM Craven Park: Under 14s must be accompanied by an adult aged 18 years or over.
Macron Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
John Smith's Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
The 3AAA County Ground: Under 14s must be accompanied by an adult aged 18 years or over.
Lincolnshire Showground: Under 14s must be accompanied by an adult aged 18 years or over.
Earlham Park: Under 14s must be accompanied by an adult aged 18 years or over.
Kent Event Centre: Under 14s must be accompanied by an adult aged 18 years or over.
International Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
Falkirk Stadium: Under 14s must be accompanied by an adult aged 18 years or over.
Outdoors at AECC: No under 5s can attend, and under 14s must be seated. Under 16s must be accompanied by an adult aged 18 years or over. 
Bught Park: Under 14s must be accompanied by an adult aged 18 years or over.

Accessible Bookings

The 1st Central Country Ground: 01273 827 107
Liberty Stadium: 0844 815 6665
Community Stadium: 0800 988 4440,
County Ground: 0800 988 4440.
KCOM Craven Park: 01482 222 072
Macron Stadium: 0844 871 2932.
John Smith's Stadium: 01484 484 123
The 3AAA County Ground: 0800 640 5001
Lincolnshire Showground: 0800 988 4440
Earlham Park: 0800 988 4440
Kent Event Centre: 0208 463 3362
International Stadium: 0800 988 4440
Falkirk Stadium: 0844 888 9991
Outdoors at AECC: 0800 988 4440
Bught Park: 0844 888 9991

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Catfish and the Bottlemen at Cardiff Castle on the 29th July 2018.

THE NAME OF THE LEAD BOOKER WILL BE PRINTED ON EACH TICKET. 
The name cannot be changed once the purchase has been made. 
When the lead booker attends the show, they will be asked to present matching PHOTO ID to gain entry to the venue. 
IF THE ID DOES NOT MATCH YOU WILL BE REFUSED ENTRY. Failure to adhere to the terms and conditions may result in the customer's order being cancelled..

For full terms and conditions for the gig, please click here.
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Even though we're not physically posting a set of tickets to you, there's still a lot going on in the background for us to provide the paperless service to you.

The order processing fee covers the cost of installing and maintaining the hardware and software at the venue so your Paperless ticket will be recognised, including wireless scanners for every member of door staff. It also allows us to develop and maintain our own technology to make sure you have a simple, straight forward experience getting into your event.

For more details on Paperless tickets please click here
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U2 will be touring the UK in October 2018. 

U2 will be performing at the following venues:
Manchester Arena, 19th and 20th October 2018
O2 Arena, 23rd and 24th October 2018

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Age Restrictions

Manchester Arena: Children under 14 must be accompanied by an adult aged 18 years or old at all times. No under 14s are allowed in the standing arena.
O2 Arena: Children under 14 must be accompanied by an adult aged 18 years or old at all times. No under 16s are allowed in the standing arena.

Accessible Bookings

Manchester Arena: 0161 950 5229
O2 Arena: 0208 463 3359

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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BBC Music’s The Biggest Weekend will run across four sites, with different line-ups at each. Tickets will go on sale on Monday 12th February 2018. Here’s where they will take place:

Scone Palace, Perth, Scotland on Friday 25th and Saturday 26th May 2018.
Titanic Slipways, Belfast, Northern Ireland on Friday 25th and Saturday 26th May 2018.
Singleton Park, Swansea, Wales on Saturday 26th and Sunday 26th May 2018.
War Memorial Park, Coventry, England on Sunday 27th and Monday 28th May 2018.

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Disabled Access

All disabled access customers MUST purchase a standard event ticket first (including additional picnic ticket,if required) for themselves at the time of on sale – you do NOT need to purchase a PA ticket. See below.

Once purchased, you must complete and submit an access requirements application form which goes to Festival Republic (Appointed Promoters of event) which consists of a number of questions regarding their requirements at the events.

A Link to the Access forms and further accessible information are available here:

http://www.bbc.co.uk/programmes/articles/1VDYPjxc8X78mRk8XQtrVHd/accessibility

The Access Scheme allows the customer to apply for the following facilities:

  • Wheelchair Accessible Viewing Platform at all site Main Stages and Stage 2 in Swansea
  • Accessible car parking
  • PA(Personal Assistant) ticket – at no extra charge
  • Accessible toilet facilities

Valid Proof of Disability

Customer must include one of the following documents  with their completed form:

  • PIP (Personal independence payment)
  • DLA – care and/or mobility
  • Letter from a medical professional
  • D/deaf or blind registration
  • The Access Card or equivalent with a +1 Icon for PA tickets
  • Blue Badge –permitted for parking only requests

More information can be found on the BBC website: www.bbc.co.uk/events/efj3v2

Details are very limited at the moment but more will be added as soon as its available.

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Kevin Hart will be performing in the UK in 2018. 

Kevin will be performing on the following dates:
SSE Hydro, 29th August
Arena Birmingham, 30th August
Manchester Arena, 31st August
O2 Arena, 1st and 2nd September

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Age Restrictions

SSE Hydro: Over 18s only.
Arena Birmingham: Over 18s only.
Manchester Arena: Over 18s only.
O2 Arena: Over 18s only.

Accessible Bookings​​​​​​​

SSE Hydro: 0844 965 4000
Arena Birmingham: 0800 640 5001
Manchester Arena: 0161 950 5229
​​​​​​​O2 Arena: 0208 463 3359

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.
 
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Frontgate is our brand new ticketing platform for festivals and a number of outdoors events.

Frontgate lets customers book tickets and have more control over their booking by letting customers edit their address if they move or adding a shipping, or if you have booked tickets on a deposit scheme to update your card details if the original card has expired.

Just click the links below to the event you've booked to check or edit your booking.

To edit Billing details just sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. 

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page you can edit the shipping address and also change the name the tickets are sent to as well. 

Download Festival
TRNSMT Festival
Wireless Festival
Parklife Festival
Community Festival
Isle of Wight Festival 
Latitude Festival
Leeds Festival
Reading Festival
Lovebox Festival
Standon Calling Festival
Wychwood Festival
Liam Gallagher at Finsbury Park
Citadel Festival
 

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Justin Timberlake will be touring the UK in 2018. 

Justin will be performing at the following venues:
Arena Birmingham, Birmimgham - 27th and 28th June 2018
Manchester Arena, Manchester - 1st and 2nd July 2018
SSE Hydro, Glasgow - 5th and 6th July 2018
The O2, London - 9th and 11th July 2018

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Age Restrictions

Arena Birmingham: Under 14s must be accompanied by an adult over 18 at all times. Only over 14s in the standing area. Under 16s must be accompanied by an adult in the standing area.
Manchester Arena: Under 14s must be accompanied by an adult over 18 at all times. Only over 14s in the standing area. Under 16s must be accompanied by an adult in the standing area.
SSE Hydro: Under 14s must be accompanied by an adult over 18 at all times. Only over 14s in the standing area. Under 16s must be accompanied by an adult in the standing area.

**More details will be added as soon as they are confirmed**

VIP Packages

When a VIP Package is purchased, customers will be contacted by Wonderful Union via email 24-48 hours before the event with further instructions regarding the package. All packages are non-transferable.

Standing Floor Ticket Bundle:

  • One Standing Floor Ticket
  • VIP Only, Limited Show Specific Poster & Prints
  • VIP Laminate and Lanyard
  • Priority Entry Into The Venue
  • Access To On Site Concierge

Premium Seated Ticket Bundle:

  • One Top Price Seated Ticket (location provided at the time of purchase)
  • VIP Only, Limited Show Specific Poster & Prints
  • VIP Laminate and Lanyard
  • Access To On Site Concierge

Party Pit:

  • One Standing “Party Pit” Ticket To The Show (experience the show from an exclusive section next to the center stage)
  • Access to the Pre-Show “Man of the Woods” Lounge (hors d’oeuvres, refreshments and VIP only activities before the show)
  • VIP Only, Limited Show Specific Poster & Prints
  • Special VIP Gift From Justin
  • VIP Laminate and Lanyard
  • Priority Entry Into The Venue
  • Access To On Site Concierge
  • Limited Availability

The "Stage Bar" VIP Experience:

  • One Stage Bar Ticket (watch from your own barstool, up against the center stage)
  • One Drink Ticket To Redeem at The Stage Bar (must be legal drinking age to consume alcohol)
  • Access to the Pre-Show “Man of the Woods” Lounge (hors d’oeuvres, refreshments and VIP only activities before the show)
  • VIP Only, Limited Show Specific Poster & Prints
  • Special VIP Gift From Justin
  • VIP Laminate and Lanyard
  • Priority Entry Into The Venue
  • Access To On Site Concierge

Accessible Bookings

Arena Birmingham: 0800 640 5001
Manchester Arena: 0161 950 5229
SSE Hydro: 0844 965 4000
O2 Arena: 0208 463 3359

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address.

Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made.

If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Demi Lovato will be touring the UK in June 2018. 

Demi will be performing at the following venues:
O2 Arena, 10th June
Arena Birmingham, 12th June
SSE Hydro, 13th June
Manchester Arena, 16th June

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Age Restrictions

O2 Arena: Under 15 years must be accompanied by an adul aged 18 years or older.
Arena Birmingham: Under 14 years must be accompanied by an adul aged 18 years or older.
SSE Hydro: 14 years must be accompanied by an adul aged 18 years or older.
Manchester Arena: Under 14 years must be accompanied by an adul aged 18 years or older.

Accessible Bookings

The veunes ask customers to contact them directly for accessible tickets.

O2 Arena: 0208 463 3359
Arena Birmingham: 0800 640 5001
SSE Hydro: 0844 965 4000
Manchester Arena: 0161 950 5229

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address.

Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made.

If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Even if your card’s expired, it can still be swiped on your way into the theatre as normal, so please keep hold of the original card if you can.

If you no longer have the original, please call us on 0333 003 5938 to update to your new card details. This phone line will be open between 9am and 5pm Monday to Friday. As we are updating card details you will need to call as we can't process new card information via email.

Calls to 0333 numbers are chargeable at a local rate from both UK landlines and mobile phones.

If you are calling from overseas please call +44 333 003 5938.

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Booking confirmations can be sent within 72 hours of booking. Please make sure you check any junk or spam folders as some providers may automatically filter the email as junk or spam.

If you haven't received your email confirmation, just log into your online account and you can print a booking receipt that you can use in lieu of the confirmation email. Just choose Print Receipt from the menu on the right. You'll be asked to enter the phone number you gave us when you booked and the payment card number. 

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Rolling Stones will be touring the UK in May and June 2018. 

Rolling Stones will be performing at the following venues:  

London Stadium London, 22nd May 2018
Old Trafford Football Stadium Manchester, 5th June 2018
BT Murrayfield Stadium Edinburgh, 9th June 2018
Principality Stadium Cardiff, 15th June 2018
Twickenham Stadium London, 19th June 2018

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Big Green Coach Info

When you purchase your Big Green Coach travel you’ll receive an email closer to the event allowing you to reserve your seat. The email will contain a redemption code and a link with which you can book your seat and choose your departure point. Don’t worry if you haven’t received the email yet as we’re just finalising the details, but you will receive it soon.

Please be aware that the redemption code will have an expiry date so make sure you book your seat as soon as you receive your email!

If you have any issues once you have received your redemption code just click the link on the email for the Big Green Coach Customer Service and choose Contact Us.

Age Restrictions

London Stadium: Over 14s only in the standing area. Under 16s must be accompanied by an adult 18 years or older.
Old Trafford Football Stadium: Over 14s only in the standing area. Under 16s must be accompanied by an adult 18 years or older. 
BT Murrayfield Stadium: Over 14s only in the standing area. Under 16s must be accompanied by an adult 18 years or older. 
Principality Stadium: Over 14s only in the standing area. Under 16s must be accompanied by an adult 18 years or older. 
Twickenham Stadium: Over 14s only in the standing area. Under 16s must be accompanied by an adult 18 years or older. 

Accessible Bookings

The venues ask customers to contact them directly for accessible tickets.

London Stadium: Disable access tickets are available toi book online. Select online from Wheelchair and Ambulant Disabled ticket types. If you require telephone assistance to make your booking or to make additional accessible ticket purchases, please call the accessible line on 0800 988 4440 (00 44 161 637 2697 International)
Old Trafford Football Stadium: 0161 868 8009.
BT Murrayfield Stadium: 0203 3325 8999
Principality Stadium: 02920 822 427.
Twickenham Stadium:  0203 325 8999

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address.

Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made.

If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Kylie will be touring the UK in September and October 2018. 

Kylie will be performing at the following venues:
Metro Radio Arena, 18th September 2018
Motorpoint Arena Nottingham, 20th September 2018
Genting Arena, 21st September 2018
Bournemouth International Centre, 22nd September 2018
Motorpoint Arena Cardiff, 24th September 2018
O2 Arena, 26th and 27th September 2018
SSE Hydro Arena, 30th September 2018
Manchester Arena, 1st October 2018
Liverpool Echo Arena, 3rd October 2018
First Direct Arena, 4th October

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Age Restrictions

Metro Radio Arena: Over 14s only in the standing area. Under 14s must be accompanied by an adult over 18 years.
Motorpoint Arena Nottingham: Under 14s must be accompanied by an adult over 18 years.
Genting Arena: Over 14s only in the standing area. Under 14s must be accompanied by an adult over 18 years.
Bournemouth International Centre: Under 14s must be accompanied by an adult over 18 years.
Motorpoint Arena Cardiff: Under 14s must be accompanied by an adult over 18 years.
O2 Arena: Over 12s only in the standing area. Under 16s must be accompanied by an adult over 18 years.
SSE Hydro Arena: Over 14s only in the standing area. Under 16s must be accompanied by an adult over 18 years.
Manchester Arena: Over 16s only in the standing area. Under 14s must be accompanied by an adult over 18 years.
Liverpool Echo Arena: Over 14s only in the standing area. Under 14s must be accompanied by an adult over 18 years.
First Direct Arena: Over 14s only in the standing area. Under 14s must be accompanied by an adult over 18 years.

Accessible Bookings

The venues ask customers to contact them directly for accessible tickets.

Metro Radio Arena: 0191 260 6066
Motorpoint Arena Nottingham: 0843 373 3000
Genting Arena: 0800 640 5001
Bournemouth International Centre: 0844 576 3000.
Motorpoint Arena Cardiff: 02920 234 509
O2 Arena: 0208 463 3359
SSE Hydro Arena: 0800 952 0110
Manchester Arena: 0161 950 5229
Liverpool Echo Arena: 0844 8000 400
First Direct Arena: 0844 248 1585 (Press Option 2)

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address.

Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made.

If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.
 
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We understand that bad weather can make it difficult for you to attend, but we can only offer refunds or exchanges if the event has been cancelled or rescheduled.

You can click here to check our cancelled/altered page to see if there have been any alterations, but you will also receive an email from us if there are any changes to your event's status once confirmed by the organisers.

If you haven't received an email and the event doesn't appear on the cancelled/altered page then the event is still taking place and no refunds are available.

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To make sure that the tickets get in the hands of real fans the name of the lead booker will be printed on tickets.

The lead booker will be asked to show Photo ID matching the name printed on their tickets to access the show and if you have booked with friends then it is strongly advised that you arrive together.

If the lead booker is unable to attend the gig then please get contact us here

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Beyonce and Jay-Z will be touring the UK in June 2018 and performing at the following venues:

Principality Stadium, 6th June
Hampden Park, 9th June
Etihad Stadium, 13th June
London Stadium, 15th and 16th June 

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Big Green Coach Info!

When you purchase your Big Green Coach travel you’ll receive an email closer to the event allowing you to reserve your seat. The email will contain a redemption code and a link with which you can book your seat and choose your departure point. Don’t worry if you haven’t received the email yet as we’re just finalising the details, but you will receive it soon.

Please be aware that the redemption code will have an expiry date so make sure you book your seat as soon as you receive your email!

If you have any issues once you have received your redemption code just click the link on the email for the Big Green Coach Customer Service and choose Contact Us.

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

VIP Packages

Details regarding the VIP Experiences will be emailed to customers closer to the gigs.

           VIP RISER EXPERIENCE

  • Premium Ticket on the VIP Riser to see JAY-Z AND BEYONCE; OTR II live
  • Exclusive access to the elevated VIP Riser located on the field with unobstructed views of the stage
  • Dedicated bar for the VIP Riser guests serving beers, wines and soft drinks (2 drink tickets included)
  • Exclusive access to an intimate backstage tour
  • Go behind the scenes and ask select members of the JAY-Z AND BEYONCE; OTR II crew what it takes to put this elaborate production together (tour led by your VIP Concierge)
  • Start your night off right with a red carpet photo opportunity in front of the VIP backdrop
  • Official JAY-Z AND BEYONCE; OTR II VIP Riser laminate and lanyard
  • Crowd Free Merchandise shopping where available
  • Limited edition JAY-Z AND BEYONCE; OTR II VIP gift item
  • Early Entry into the venue
  • Designated Check in and on site event staff

    VIP PREMIUM GA
     
  • Standing Ticket inside the Premium GA zone to see JAY-Z AND BEYONCE; OTR II live
  • Official JAY-Z AND BEYONCE ; OTR II Premium GA laminate and lanyard
  • Start your night off right with a red carpet photo opportunity in front of the VIP backdrop
  • Limited edition JAY-Z AND BEYONCE; OTR II VIP gift item
  • Early Entry into the venue
  • Designated Check in and on site event staff

    RUNWAY EARLY ENTRY
     
  • Standing ticket in the front standing sections to see JAY-Z AND BEYONCE; OTR II live
  • Official JAY-Z AND BEYONCE; OTR II Runway Early Entry laminate and lanyard
  • Start your night off right with a red carpet photo opportunity in front of the VIP backdrop
  • Limited edition JAY-Z AND BEYONCE; OTR II VIP gift item
  • Early Entry to the front standing section before standard ticket holders
  • Designated Check in and on site event staff

    EARLY ENTRY
     
  • Standing ticket in the rear standing section to see JAY-Z AND BEYONCÉ OTR II live
  • Official JAY-Z AND BEYONCÉ OTR II tour laminate and lanyard
  • Limited edition JAY-Z AND BEYONCÉ OTR II VIP gift item
  • Early Entry to the rear standing section before standard ticket holders
  • Designated Check in and on site event staff

    GOLD VIP FAN PACKAGE
     
  • Top priced seated ticket to see JAY-Z AND BEYONCÉ OTR II live
  • Official JAY-Z AND BEYONCÉ OTR II tour laminate and lanyard
  • Limited edition JAY-Z AND BEYONCÉ OTR II VIP gift item
  • Designated Check in and on site event staff

    SILVER FAN VIP PACKAGE
     
  • Seated ticket to see JAY-Z AND BEYONCÉ OTR II live
  • Official JAY-Z AND BEYONCÉ OTR II tour laminate and lanyard
  • Limited edition JAY-Z AND BEYONCÉ OTR II VIP gift item
  • Designated Check in and on site event staff


Age Restrictions

Principality Stadium: Under 16s must be accompanied by an adult aged 18 years or older. No under 14s on the pitch.
Hampden Park: No under 5s permitted. Under 16s must be accompanied by an adult aged 18 years or older. No under 14s on the pitch.
Etihad Stadium: Under 16s must be accompanied by an adult aged 18 years or older. No under 12s on the pitch.
London Stadium: No under 5s permitted. Under 16s must be accompanied by an adult aged 18 years or older. No under 14s on the pitch.

Accessible Bookings

Principality Stadium:  Disable access tickets are available toi book online. Select online from Wheelchair and Ambulant Disabled ticket types. If you require telephone assistance to make your booking or to make additional accessible ticket purchases, please call the accessible line on 0800 988 4440 (00 44 161 637 2697 International).
Hampden Park: 0800 952 0110
Etihad Stadium: 0161 444 1894 then press option 5.
London Stadium: London Stadium: Disable access tickets are available toi book online. Select online from Wheelchair and Ambulant Disabled ticket types. If you require telephone assistance to make your booking or to make additional accessible ticket purchases, please call the accessible line on 0800 988 4440 (00 44 161 637 2697 International).

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Arctic Monkeys will be the touring the UK in September 2018. 

Please note: The surname of the Lead Booker will be printed on all tickets. The name cannot be changed once the booking has been made. Where more than one ticket has been purchased, each guest in the party must arrive with the Lead Booker at the venue on the night of the show. Failure to do so will result in the guests being turned away. To gain admission to the concert, the Lead Booker must bring the tickets & a valid photo ID matching the Lead Booker surname on the tickets. Failure to do so will result in refusal of admission to the concert.

Arctic Monkeys will be performing on the following dates:

Manchester Arena, 6th and 7th September. 
O2 Arena, 9th, 10th, 12th and 13th September
Arena Birmingham, 15th September
FlyDSA Arena Sheffield, 18th, 19th, 21st and 22nd September 
Metro Radio Arena, 27th and 28th September 

When will I receive my tickets? 

Tickets will be dispatched closer to the event. The latest to expect them is 5 days before the event. Please click here for our up to date dispatch information.

I need to plan my trip - when will the gig end?

Unfortunately, we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Age Restrictions

Manchester Arena: Under 14s must be accompanied by an adult over 18 years old. Over 16s only in the standing area.
O2 Arena: Under 15s must be accompanied by an adult over 18 years old. Over 16s only in the standing area.
Arena Birmingham: Under 14s must be accompanied by an adult over 18 years old. Over 16s only in the standing area.
FlyDSA  Arena Sheffield: Under 14s must be accompanied by an adult over 18 years old. Over 16s only in the standing area.

Accessible Bookings

Tickets are only available through the venue at 9am on Friday 13th April.

Manchester Arena: 0161 950 5229
O2 Arena: 0208 463 3359
Arena Birmingham: 0800 640 5001
FlyDSA  Arena Sheffield: 0114 256 5656
Metro Radio Arena: 0800 640 5001

Booking Confirmation

Once you've made your booking you will receive your booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive. 

Changing Address

If you've not made your booking yet please go to your online account and make sure we have the correct address. 
Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However, we can change the address to a non-billing address 72 hours after the booking has been made. 
If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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This year's Download Festival will be taking place at Donington Park on Friday 8th to Sunday 10th June 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves. 

Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.

My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.

Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.

Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.

Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.

Disabled Access
Just click here for details regarding accessible bookings.

Children Tickets
Any children under 5 years old are unable to attend. Child tickets are available for children aged between 5 and 12 years old, can only be purchased with at least one adult ticket. Anyone under 16 must be accompanied by an adult aged 18 years or older,

Quiet Camping
Quiet Camping is in a separate field in the main campsite area. These tickets are suitable for families, younger festival goers, or anyone who would prefer to have a break from the 24-hour party atmosphere of the standard campsites.

Anyone with quiet camping tickets can camp in either the quiet camping area or the general camping area. Unfortunately, if you have general camping tickets you can only camp in the general camping area. 

Dispatch Information
For up to date dispatch information please click here.

Download 2018 Collectable Zippo Lighter
No tickets are being sent out for this. Just take your proof of purchase and show your ID at the Zippo booth at the festival to collect your limited edition lighter. 

Seat of Luxury Toilet Tickets
No tickets are being sent out for this. Just take your proof of purchase and some ID. The Seat of Luxury team will confirm the booking and issue you a Seat of Luxury access wristband. 

Locker Tickets
Weekend Lockers are provided by Lockerhouse, who will send an email 7 days prior to the event with details of how to use the lockers at the event, no locker tickets will be sent out in the post. Customers who are camping will only have access to the lockers situated in the campsite area and not the arena.

Car Park Tickets
If you are driving to Download you must purchase a pass for parking. Charges are at £20 per car and £10 per motorbike. A limited number will be available at the site but prices haven't been confirmed yet. 
Parking tickets will be sent out with your festival tickets.

Line Up
For full line-up information please click here to check on Downloads official site. 

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This year's Isle of Wight Festival will be taking place at Seaclose Park on Thursday 21st to Sunday 24th June 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves. 

Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.

My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.

Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.

Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.

Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.

Disabled Access
For accessible ticket just click here to make a booking. 

Dispatch Information 
For up to date dispatch information please click here.

Car Parking
Weekend Parking: £15.00
Friday Parking: £10.00
Saturday Parking: £10.00
Sunday Parking: £10.00

Campervan Tickets
Now Sold Out.

Please note: Everyone staying in the Campervan needs a weekend ticket.

Line Up
For full line-up information please click here to check on Isle of Wight Festival's official site. 
 
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Liam Gallagher will be performing at Finsbury Park on Friday 29th June 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

Dispatch Information
For up to date dispatch information please click here.

Locker Tickets 
Locker tickets will be emailed out to you closer to the event. 

Please note that bags bigger than A4 size will not be allowed into the event, therefore bags larger than A4 cannot be left in the lockers.
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Queens of the Stone Age will be performing at Finsbury Park on Saturday 30th June 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

Age Restriction
Under 5s are not allowed to attend. Anyone aged 5 to 15 years must purchase an adult ticket and be accompanied by a parent/guardian over 18 years at all times.

Dispatch Information
For up to date dispatch information please click here.

Locker Tickets 
Locker tickets will be emailed out to you closer to the event. 

Please note that bags bigger than A4 size will not be allowed into the event, therefore bags larger than A4 cannot be left in the lockers.

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This year's Citadel Festival will be taking place at Gunnersbury Park on Sunday 15th July 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

Accessible Tickets
All accessible tickets have to be booked over the phone. To make an access booking please call 0800 988 4440. 

Age Restrictions
Under 18s must be accompanied by a person aged 18 years or older. Children under 12 years old require either a junior ticket for 6-11 years or a child ticket for 5s and under.

Ticket Dispatch
Tickets will be sent out by email closer to the event.

Line Up
For full line-up information please click here to check on Citadel's official site. 
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This year's Wychwood Festival will be taking place at Cheltenham Racecourse on Friday 1st to Sunday 3rd June 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves. 

Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.

My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.

Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.

Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.

Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.

Accessible Bookings
Accessible tickets are available to book online. Please select 2 accessible tickets and you will be charged the full amount for just one ticket. If you have any queries about the access you can email the venue: info@wychwoodfestival.com.

Age Restriction
Under 16s must be accompanied by an adult aged 18 years or older. Concession tickets are available for children aged 10-15 years, 5-9 years and children under 5.

Line Up
For full line-up information please click here to check on the Wychwood Festival's official site. 

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This year's Lovebox Festival will be taking place at Gunnersbury Park on Friday 13th to Saturday 14th July 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves. 

Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.

My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.

Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.

Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.

Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.

Accessible Booking
To make a booking please call our accessible ticketing team on 0800 988 4440.

Age Restriction
Under 18s must be accompanied by an adult aged 18 years or older. Everyone 12 years or under can attend free of charge but you must select the free children's tickets. 

Line Up
For full line-up information please click here to check on Lovebox's official site. 
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This year's Latitude Festival will be taking place at Donington Park on Thursday 12th to Sunday 15th July 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves. 

Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.

My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.

Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.

Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.

Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.

Accessible Tickets
Please click here for information regarding accessible tickets.

Line Up
For full line-up information please click here to check on Latitude's official site. 
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This year's Reading Festival will be taking place at Richfield Avenue on Friday 24th to Sunday 26th August 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves. 

Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.

My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.

Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.

Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.

Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.

Accessible Tickets
You will need to purchase your ticket first, and then apply for your free companion ticket and access to the disabled facilities by clicking here.

Age Restrictions
All under 16s must be accompanied by an adult aged 18 years or older. Anyone 12 or under is admitted free of charge but must be accompanied by a paying adult.

Locker Tickets
Locker Ticket: £20.00 - You should receive an email from Lockerhouse the week before the festival.

Seat of Luxury
Order online and arrive onsite with your proof of purchase and some ID. The Seat of Luxury team will tick you off the list, and issue you with a SOL wristband. No tickets will be posted out. 

Line Up
For full line-up information please click here to check on Reading Festival's official site. 
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This year's Leeds Festival will be taking place at Bramham Park on Thursday 23rd to Sunday 26th August 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves. 

Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.

My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.

Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.

Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.

Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.

Accessible Tickets
You will need to purchase your ticket first, and then apply for your free companion ticket and access to the disabled facilities by clicking here.

Age Restrictions
All under 16s must be accompanied by an adult aged 18 years or older. Anyone 12 or under are admitted free of charge but must be accompanied by a paying adult.

Locker Tickets
Locker Ticket: £20.00 - You should receive an email from Lockerhouse the week before the festival.

Seat of Luxury
Order online and arrive onsite with your proof of purchase and some ID. The Seat of Luxury team will tick you off the list, and issue you with a SOL wristband. No tickets will be posted out. 

Line Up
For full line-up information please click here to check on Leeds Festival's official site. 
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This year's Community Festival will be taking place at Finsbury Park on Sunday 1st July 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through Ticketmaster Frontgate the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

Age Restriction
Under 5s are not allowed. All 5 to 15 year olds must be accompanied by an adult aged over 18 and have a full price ticket.

Locker Tickets
Locker tickets will be emailed out to you closer to the event. 

Please note that bags bigger than A4 size will not be allowed into the event, therefore bags larger than A4 cannot be left in the lockers.

Line Up
For full line-up information please click here to check on Community Festival's official site. 
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This year's Parklife Festival will be taking place at Heaton Park on Saturday 9th to Sunday 10th June 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves. 

Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.

My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.

Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.

Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.

Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.

Accessible Tickets
Please book a general ticket and then click here to apply for a free companion.

Age Restrictions
No under 17s can attend the festival, and all 17s must be accompanied by an adult aged 18 years or older. No refunds will be given for underage bookings.

Delivery
Tickets will be emailed out to customer closer the to gig.

Line Up
For full line-up information please click here to check on Parklife Festival's official site. 
 
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This year's Wireless Festival will be taking place at Finsbury Park on Friday 6th to Sunday 8th July 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

Disabled Accessibility
Please just purchase a standard ticket for the day/s you'd like to attend. Once you have booked apply for a companion ticket or access the disabled facilities please click here.  

Line Up
For full line-up information please click here to check on Wireless Festival's official site. 
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This year's TRNSMT Festival will be taking place at Glasgow Green on 29th and 30th June, 1st, 6th, and 8th July 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through Ticketmaster Frontgate the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

How do I update my card details for future deposit payments?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves. 

Just click here to log into your account. Then click ‘Sign In’. Once you’ve signed in click ‘Your Account’ and then ‘Order Details’. Then you’ll need to click ‘Manage Layaway Plan’ next to your order. Click ‘Edit’ next to your stored payment method and then click ‘Edit Card Info’ to add your new card details and click ‘Update’.

My deposit payment hasn't gone through, what can I do?
If a deposit payment does not go through you are now able to retake the payment yourself.

Just click here to sign into your account and click 'Order Details'. The click 'Manage Layaway Plan' next to your order. Click 'Retry' next to the failed payments to try them again. If your payment still fails please check that your card details are valid and the funds are available in your account.

Can I pay my deposit tickets in full early?
You can now pay off you deposit tickets early through your Ticketmaster Frontgate account yourself.

Just click here and sign into your account. Click 'Your Account' then 'Order Details'. Then click 'Manage Layaway Plan' next to your order. Click 'Pay Order in Full' and finally 'OK' to confirm, and the payment will be taken.

Accessible Tickets
If you'd like to attend the Festival just buy a standard ticket first and then click here to apply for a companion ticket and access to the disabled facilities.

Age Restrictions
No under 5s can attend. Anyone under 16 must be accompanied by an adult aged 21 years or over.

Line Up
For full line-up information please click here to check on TRNSMT's official site. 
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This year's RiZE Festival will be taking place at Hylands Park on Thursday 16th to Saturday 18th June 2018. Tickets will now be available through our new Ticketmaster Festivals Frontgate system.

Why can't I find my booking on my Ticketmaster account?
As bookings are now made through the Ticketmaster Frontgate system the booking won't show on your online account. To check your booking just click here. Then you can either 'Sign In' at the top of the page, with either your email address and password. If you're unsure of what details you used to make the booking click 'Manage Order' and enter your Email address, Order ID and Phone number to find your order. 

How do I update my delivery address?
Our new Ticketmaster Frontgate system allows customers to easily update their address details themselves.

To edit Billing details just click here to sign into your account, click Order History, Order Details, Account Details and then Edit Card Info. There you will be able to update your billing card if you have booked deposit tickets, or change your address if you have moved. If your tickets have already been printed then after clicking edit you won't see anything to change, as tickets that haven't been printed yet will let you make amendments to your address.

If you want to just send your tickets to a different shipping address, like your work address, just sign into your account, click Order History, Order Details and at the bottom of the page, you can edit the shipping address and also change the name the tickets are sent to as well. 

Age Restrictions
No under 5s are allowed and Children aged 5 to 12 can go free of charge. Children aged 5 to 15 must be accompanied by an adult aged 18 years or older.

Accessible Ticket
Please buy a standard ticket, and then click here to apply for access to the disabled facilities and a companion ticket.

Line Up
For full line-up information please click here to check on RiZE Festival's official site. 
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For most events, you can give tickets as gifts or pass them on to someone else if you can't make it and it isn't a problem – they're yours to do pretty much whatever you like with them!
 
For really popular events, the event organisers will sometimes put special measures in place that mean the cardholder personally has to attend the event. Don't worry, though – if that's the case we'll always be sure to tell you before you buy any tickets.
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What is Ticketfast?

For some events we are able to send the tickets out as Ticketfast etickets. This allows you to print off your tickets and not have to wait for them to arrive through the post or forward the tickets on to a friend.

Why can't I print my tickets?

Due to the nature of some events the tickets aren't available to print until closer to the event. This is because we are still looking at a few final details with the event organisers, so your tickets aren't quite ready yet. We will email you to let you know the tickets are available to print, but if your event is on the list below that mean it isn't available to print yet. We are working hard to resolve this and will be in touch as soon as possible. 

Please Note: Always use a laptop or a desktop computer to print your tickets, as the mobile site on phones and tablets won't let you print your tickets.

If you bought them as a gift, you can always create your very own Ticketmaster Gift Receipt at: www.ticketmaster.co.uk/giftreceipts.

The events below are unavailable to print at the moment. If your event isn't listed click here to read how to print them off.

If your tickets are a gift but can't be printed yet, then get a gift receipt by clicking here and then print the tickets later when they are available.

April
Faith Evans Live at O2 Ritz Manchester on 22nd April 2018.
Nearly Noel Gallagher's High Flyin' Birdz at The Brighton Centre on 22nd April 2018.
Wayward Sons at Slade Rooms Wolverhampton on 24th April 2018.

May
Party Monster Ball Tour at O2 Academy Leeds on 2nd May 2018.
Whitney Rose at O2 ABC 2 Glasgow on 2nd May 2018.
Planet Zeus & Lionize at Slade Rooms Wolverhampton on 2nd May 2018.
Jellybaby at O2 ABC Glasgow on 3rd May 2018.
Jungle at O2 ABC Glasgow on 3rd May 2018.
One Night Only: Billy Gunn at Motorpoint Arena Cardiff on 3rd May 2018.
Tears For Fears: Alison Moyet at Motorpoint Arena Cardiff on 4th May 2018.
Noel Gallagher's High Flying Birds at Motorpoint Arena Cardiff on 6th May 2018.
Mallory Knox at O2 Academy 2 Oxford on 6th May 2018.
Blossoms at O2 Academy Leeds on 7th May 2018.
We Are Scientists at O2 Ritz Manchester on 9th May 2018.
The Bluetones at O2 ABC Glasgow on 9th May 2018.
Nadine Coyle at O2 ABC Glasgow on 10th May 2018.
Wilko Johnson + Hugh Cornwell & Band at O2 ABC Glasgow on 11th May 2018.
Black Coffee at O2 Institute2 Birmingham on 13th May 2018.
Machine Head at O2 Guildhall Southampton on 13th May 2018.
Screwdriver at O2 ABC 2 Glasgow on 16th May 2018.
The Slow Readers Club at Slade Rooms Wolverhampton on 17th May 2018.
Car Seat Headset at O2 ABC Glasgow on 18th May 2018.
The Elvis World Tour at Motorpoint Arena Cardiff on 18th May 2018
Gerry Cinnamon at O2 Academy2 Liverpool on 19th May 2018.
Monster Jam at Principality Stadium on 19th May 2018.
Strictly Come Dancing: The Professionals Tour at Hull Venue on 19th May 2018.
Alma at O2 ABC2 Glasgow on 21st May 2018.
The Cutkelvins at Arts Club - The Loft on 21st May 2018.
Ink at Slade Rooms Wolverhampton on 22nd May 2018.
Sparks at O2 Academy Glasgow on 22nd May 2018.
Daniel Docherty at O2 ABC2 Glasgow on 23rd May 2018.
Strictly Come Dancing: The Professionals Tour at Motorpoint Arena Cardiff on 25th and 26th May 2018.
Dan and Phil 2018 World Tour at Motorpoint Arena Cardiff on 25th May 2018.
Kirvana at Slade Rooms Wolverhampton on 26th May 2018.
Cirque Du Mort at O2 ABC Glasgow on 27th May 2018.
Digital Society 2018 at O2 Academy Leeds on 27th May 2018.
Ezra Furman at O2 ABC Glasgow on 28th May 2018.
Sarah Millican at O2 Apollo Manchester on 28th May 2018.
G Eazy at O2 Academy Glasgow on 29th May 2018.
The Shades at O2 ABC2 Glasgow on 29th May 2018.
Volbeat at O2 Ritz Manchester on 29th May 2018.
Why Don't We at O2 Ritz Manchester on 30th May 2018.
The Beat at O2 ABC 2 Glasgow on 31st May 2018.

June
James Bay at O2 Academy Sheffield on 1st June 2018.
Danny Baker - Live at O2 Guildhall Southampton on 2nd June 2018.
Roy Woods at O2 Institute Birmingham on 2nd June 2018.
Volbeat at O2 ABC Glasgow on 6th June 2018.
Jonathan Davis at O2 Academy Islington on 7th June 2018.
K. Michelle at O2 Ritz Manchester on 8th June 2018.
Demi Lovato at Newmarket Racecourse on 9th June 2018.
Doug Stanhope at O2 Academy Newcastle on 10th June 2018.
Doug Stanhope at O2 Academy Leeds on 11th June 2018.
Demi Lovato at SEC - The SSE Hydro on 13th June 2018.
A Perfect Circle at O2 Academy Brixton on 13th and 14th June 2018.
Sticky Fingers at O2 Forum Kentish Town on 13th June 2018.
Michael McIntyre at SEC - The SSE Hydro on 14th to 16th June 2018.
Foo Fighters GB at O2 ABC 2 Glasgow on 16th June 2018.
TTF at Braehead Arena on 16th June 2018.
D'Angelo at O2 Ritz Manchester on 18th June 2018.
The Church at O2 Academy2 Newcastle on 19th June 2018,
Foo Fighters at Etihad Stadium on 19th June 2018.
Hollywood Vampires at SEC - The SSE Hydro on 19th June 2018.
T-Pain at O2 Ritz Manchester on 19th June 2018.
The Church at O2 ABC2 Glasgow on 20th June 2018.
J.I.D and Earthgang at O2 ABC2 Glasgow on 21st June 2018.
B.O.B. at O2 Ritz Manchester on 22nd June 2018.
Gary Barlow at Open Air Theatre Scarborough on 22nd June 2018.
Foo Fighters at London Stadium, Queen Elizabeth Olympic Park on 22nd and 23rd June 2018.
The Killers at Liberty Stadium on 23rd June 2018.
Ben Monteith at O2 Academy2 Newcastle on 26th June 2018.
Nile Rogers & Chic at Castlefield Bowl on 27th June 2018.
Rock In Rio 2018 Lisboa at Parque Da Bela Vista on 29th to 30th June 2018.
Shed Seven at Castlefield Bowl on 29th June 2018.
Alfie Boe at Open Air Theatre Scarborough on 30th June 2018.
British Athletics Championships 2018 at Alexander Stadium on 30th June and 1st July 2018.
Hacienda Classical at Castlefield Bowl on 30th June 2018.
Kate Voegele at O2 Academy2 Birmingham on 30th June 2018.

July
A Beautiful Day Out 2 at Castlefield Bowl on 1st July 2018.
Emeli Sande at Old Royal Naval College on 3rd July 2018.
Eels at O2 Academy Glasgow on 4th July 2018.
Tom Jones at Old Royal Naval College on 4th July 2018.
Rag N Bone Man at Castlefield Bowl on 4th July 2018.
Il Divo at Euston Hall on 5th July 2018.
Paul Heaton & Jacqui Abbott at Castlefield Bowl on 6th July 2018.
Tom Jones at Euston Park on 6th July 2018.
Angie Stone at O2 Ritz Manchester on 7th July 2018.
Il Divo at Englesfield House on 7th July 2018.
Little Mix at Liberty Stadium on 7th July 2018.
Il Divo at Old Royal Naval College on 8th July 2018.
Tom Jones at Englefield House on 8th July 2018.
James Taylor & His All-Star Band at SEC - The SSE Hydro on 10th July 2018.
Thee Oh Sees at O2 Academy Leeds on 11th July 2018.
Tom Jones at Ragley Hall on 12th July 2018.
The Killers at Macron Stadium on 13th July 2018.
Little Mix at KCOM Craven Park on 13th July 2018.
Tom Jones at Alnwick Castle on 13th July 2018.
Eminem at Twickenham Stadium on 14th and 15th July 2018.
Little Mix at Macron Stadium on 14th July 2018.
Il Divo at Ragley Hall on 14th July 2018.
Little Mix at John Smith's Stadium on 15th July 2018.
Il Divo at Alnwick Castle on 15th July 2018.
Il Divo at Stansted Park on 17th July 2018.
Tom Jones at Stansted Park on 18th July 2018.
Fidlar at O2 Ritz Manchester on 19th July 2018.
Il Divo at Belvoir Castle on20th July 2018.
Il Divo at Open Air Theatre Scarborough on 21st July 2018.
Lowkey at O2 Ritz Manchester on 21st July 2018.
Muller Anniversary Games 2018 at London Stadium on 21st and 22nd July 2018.
The Dolly Parton Story at O2 ABC Glasgow on 21st July 2018.
Little Mix at Norwick Earlham Park on 21st July 2018.
Benicassim 2018 at Benicassim, Castelon on 22nd July 2018.
Steve Earl and the Dukes at O2 Ritz Manchester on 22nd July 2018.
Tom Jones at Belvoir Castle on 22nd July 2018.
Little Mix at Gateshead International Stadium on 26th July 2018.
Little Steven at O2 Shepherd's Bush Empire on 27th July 2018.
ICW at O2 ABC Glasgow on 27th and 28th July 2018.
Let's Rock London at Clapham Common on 28th July 2018.
Little Mix at Outdoors at AECC on 28th July 2018.
Black Rebel Motorcycle Club at O2 Academy Glasgow on 30th July 2018.

August
Glasgow 2018 European Championships: Cycling at Sir Chris Hoy Velodrome on 2nd to 7th August 2018.
Glasgow 2018 European Championships: Gymnastics at SEC - The SSE Hydro on 2nd to 5th and 9th to 12th August 2018.
Glasgow 2018 European Championships: Rowing at Strathclyde Country Park on 2nd to 4th August 2018.
Glasgow 2018 European Championships: Sychronised Swimming at Scotsoun Sports Campus on 3rd to 7th August 2018.
Glasgow 2018 European Championships: Swimming at Tollcross International on 3rd to 9th August 2018.
Bad Bunny at O2 Academy Brixton on 4th August 2018.
Glasgow 2018 European Championships: Diving at the Royal Commonwealth Pool on 6th to 12th August 2018.
Glasgow 2018 European Championships: Golf at PGA Centenary Course on 7th to 12th August 2018.
Jesse Leach at O2 Academy2 Birmingham on 8th August 2018.
Glasgow 2018 European Championships: Triathlon at Strathclyde Country Park on 9th to 11th August 2018.
Glasgow 2018 European Championships: BMX at Knightswood BMX Track on 10th and 11th August 2018.
UK Guns N' Roses at O2 Academy Bournemouth on 11th August 2018.
Sziget Festival at Obuda Island on 12th, 14th and 15th August 2018.
Paw Patrol Live at FLY DSA Arena Sheffield on 15th August 2018.
Lowlands Festival 2018 at Biddinghuizen, the Netherlands on 17th August 2018.
British Athletics Grand Prix 2018 at Alexander Stadium on 18th August 2018.
Liam Gallagher at Lancashire CCC on 18th August 2018.
The Black Angels at O2 Ritz Manchester on 21st August 2018.
The Big Feastival 2018 at Alex James' Farm on 24th to 26th August 2018.
South West Four at Clapham Common on 25th and 26th August 2018.
Walking With Dinosaurs at SEC - The SSE Hydro on 25th and 26th August 2018.
St Vincent at O2 Academy Leeds on 28th August 2018.
PAW Patrol Live at Leeds First Direct Arena on 29th August 2018.

September
The League of Gentlemen Live Again! at Hull Venue on 4th September 2018.
Blood Brothers Tour 2018 at O2 ABC Glasgow on 6th September 2018.
The League of Gentlemen Live Again! at Motorpoint Arena Cardiff on 6th and 7th September 2018.
Camel at O2 Guildhall Southampton on 12th September 2018.
Jurassic Park in Concert at SEC Armadillo on 14th September 2018.
The Quireboys at O2 Forum Kentish Town on 14th September 2018.
Definitely Mightbe at O2 ABC 2 Glasgow on 15th September 2018.
Star Shaped Festival at O2 Ritz Manchester on 16th September 2018.
Tory Lanez at O2 ABC Glasgow on 19th September 2018.
Champions League of Darts at Brighton Centre on 22nd and 23rd September 2018.
Dionne Warwick at SEC Armadillo on 22nd September 2018.
The League of Gentlemen Live Again! at O2 Apollo Manchester on 22nd September 2018.
Magic Gang at O2 Institute Birmingham on 22nd September 2018.
The Midnight Beast at O2 ABC2 Glasgow on 22nd September 2018.
Raiders of The Lost Ark in Concert at Hall Venue on 22nd September 2018.
Tash Sultana at O2 Academy Brixton on 22nd September 2018.
Tory Lanez at O2 Academy Birmingham on 22nd September 2018.
Halestorm at O2 Academy Glasgow on 23rd September 2018.
Tory Lanez at O2 Academy Brixton on 25th September 2018.
Erdinger Oktoberfest 2018 at Greenwich Peninsula on 27th September to 20th October 2018.
Noel Fitzpatrick is the Supervet at Hull Venue on 27th September 2018.
The Treatment at Slade Rooms Wolverhampton on 27th September 2018.
Chantel McGregor at O2 ABC 2 Glasgow on 28th September 2018.
Kylie at SEC - The SSE Hydro on 30th September 2018.
Peter Hook & The Light at O2 ABC Glasgow on 30th September 2018.

October
The Magic Gang at O2 Academy Bournemouth on 2nd October 2018. 
The Daniel Wakeford Experience
at O2 ABC 2 Glasgow on 4th October 2018.
Sons of Pitches at O2 Academy Bournemouth on 4th October 2018.
Rae Morris at O2 Ritz Manchester on 5th October 2018.
The Smyths...Unite and Take Over Tour 2018 at Old Fire Station on 5th October 2018.
Early Doors Live at Hull Venue on 6th October 2018.
New Model Army at O2 Academy Newcastle on 6th October 2018.
James Martin on the Road Again at Hull Venue on 7th October 2018.
Jorja Smith at O2 Academy Newcastle on 7th October 2018.
Jorja Smith at O2 Academy Glasgow on 8th October 2018.
Luke Combs at O2 Ritz Manchester on 8th October 2018.
The Daniel Wakeford Experience at O2 Academy 2 Newcastle on 10th October 2018.
Sons of Pitches at O2 Ritz Manchester on 10th October 2018.
Aurora at O2 Forum Kentish Town on 11th October 2018.
Big Country at O2 Academy Newcastle on 13th October 2018.
Los Campesinos! at O2 Forum Kentish Town on 13th October 2018.
UK Foo Fighters at O2 ABC 2 Glasgow on 13th October 2018.
The Elvis World Tour at SEC Armadillo on 14th October 2018.
Tom Grennan at O2 Guildhall Southampton on 15th October 2018.
The Elvis World Tour at AECC BHGE Arena on 16th October 2018.
Eric Martin at O2 Academy2 Newcastle on 17th October 2018.
Michael Bolton at SEC Armadillo on 17th October 2018.
Elvana: Elvis Fronted Nirvana at Old Fire Station on 18th October 2018.
Eric Martin at O2 ABC2 Glasgow on 18th October 2018.
Jamali Maddix at Slade Rooms Wolverhampton on 18th October 2018.
Will Varley at O2 Ritz Manchester on 18th October 2018.
The Daniel Wakeford Experience at Old Fire Station on 19th October 2018.
Billy Bragg at O2 Ritz Manchester on 20th October 2018.
Editors at O2 Academy Leeds on 20th October 2018.
Nothing, Nowhere at O2 Institute3 Birmingham on 20th October 2018.
Jack Maynard at O2 ABC Glasgow on 22nd October 2018.
Ash at O2 Ritz Manchester on 23rd October 2018.
Tom Grennan at O2 Academy Birmingham on 23rd October 2018.
Superorganism at O2 Shepherd's Bush Empire on 24th October 2018.
Chas & Dave at Diamond Suite on 26th October 2018.
James Martin on the Road Again at SEC Armadillo on 26th October 2018.
Neil Hilborn at O2 Ritz Manchester on 26th October 2018.
Dita Van Teese at O2 Apollo Manchester on 29th October 2018.
Heels of Hell Tour 2018 at O2 Academy Glasgow on 29th October 2018.
Lewis Capaldi at O2 Academy Bournemouth on 30th October 2018.
Superorganism at O2 Academy Oxford on 30th October 2018.

November
Roger Taylor's Queen Extravaganza at SEC Armadillo on 1st November 2018.
Video Games Live at O2 Ritz Manchester on 1st November 2018.
Blackberry Smoke at O2 Academy Newcastle on 2nd November 2018.
Fastlove: Tribute to George Michael at Alhambra Theatre on 2nd November 2018.
Joanna Lumley at O2 Guildhall Southampton on 2nd November 2018.
Kacey Musgraves at SEC Armadillo on 2nd November 2018.
Stewart Francis at Diamond Suite on 2nd November 2018.
Jon Hopkins at O2 Academy Brixton on 3rd November 2018.
Ladytron at O2 Academy Liverpool on 3rd November 2018.
Lewis Capaldi at O2 Institute Birmingham on 3rd November 2018.
Soul II Soul at SEC Armadillo on 3rd November 2018.
The Decemberists at O2 Academy Glasgow on 5th November 2018.
Leon Bridges at O2 Academy Bristol on 5th November 2018.
Michael Schenker at O2 Institute Birmingham on 6th November 2018.
Fat Freddy's Drop at O2 ABC Glasgow on 7th November 2018.
Baxter Dury at O2 Ritz Manchester on 8th November 2018.
Saints Evening of Football at O2 Guildhall Southampton on 8th November 2018.
George Ezra at Liverpool Guild on 9th November 2018.
Killing Joke at O2 Institute Birmingham on 9th November 2018.
Leon Bridges at O2 Academy Glasgow on 9th November 2018.
Noel Fitzpatrick is The Supervet at AECC BHGE Arena on 9th November 2018.
The Decemberists at O2 Academy Leeds on 10th November 2018.
Killing Joke at O2 Academy Bristol on 10th November 2018.
Roy Chubby Brown at O2 Academy Newcastle on 10th November 2018.
George Ezra at Hull Venue on 10th November 2018.
Killing Joke at O2 Guildhall Southampton on 11th November 2018.
Leon Bridges at O2 Institute Birmingham on 11th November 2018.
Within Temptation at O2 Academy Glasgow on 11th November 2018.
Tom Misch at O2 Academy Birmingham on 12th November 2018.
Blackberry Smoke at O2 Guildhall Southampton on 13th November 2018.
Tom Misch at O2 Apollo Manchester on 14th November 2018.
Fastlove - Tribute to George Michael at O2 Academy Newcastle on 15th November 2018.
Tom Misch at O2 Academy Brixton on 15th November 2018.
Fastlove - Tribute to George Michael at SEC Armadillo on 16th November 2018.
Heaven 17 at O2 Academy Bournemouth on 16th November 2018.
Kevin Bridges at Motorpoint Arena Cardiff on 16th and 17th November 2018.
Killing Joke at O2 Academy Oxford on 16th November 2018.
Hookworms at O2 Ritz Manchester on 17th November 2018.
Leon Bridges at O2 Academy Brixton on 17th November 2018.
The Four Tops & The Temptations at SEC Armadillo on 18th November 2018.
Kevin Bridges at O2 Apollo Manchester on 21st November 2018.
Nitro Circus Live at SEC - The SSE Hydro on 21st November 2018.
Culture Club at SEC - The SSE Hydro on 22nd November 2018.
Kevin Bridges at O2 Apollo Manchester on 23rd and 24th November 2018.
The Men They Couldn't Hang at O2 Academy3 Birmingham on 23rd November 2018.
Australian Pink Floyd at Motorpoint Arena Cardiff on 24th November 2018.
Heaven 17 at O2 Academy Liverpool on 24th November 2018.
Shame at O2 ABC Glasgow on 24th November 2018.
The Human League at SEC Armadillo on 25th November 2018.
Dave Gorman at Wolverhampton Civic Hall on 25th November 2018.
Sarah Millican at Aldersley Leisure Village on 28th November 2018.
Frankie Valli & The Four Seasons at SEC - The SSE Hydro on 29th November 2018.

December
Alabama 3 at O2 Academy Liverpool on 1st December 2018.
Jurassic Park in Concert at Hull Venue on 1st December 2018.
Roy Chubby Brown at O2 Apollo Manchester on 1st December 2018.
Pearl Jam UK at O2 ABC 2 Glasgow on 1st December 2018.
Definitely Oasis at O2 Academy Glasgow on 1st December 2018.
Fish at O2 Academy Newcastle on 2nd December 2018.
The Human League at Motorpoint Arena Cardiff on 2nd December 2018.
Fish at O2 Ritz Manchester on 3rd December 2018.
Dan Baird and the Homedae Sin at O2 ABC2 Glasgow on 4th December 2018.
Frankie Valli & The Four Seasons at Motorpoint Arena Cardiff on 5th December 2018.
Absolute Bowie at O2 Academy Newcastle on 7th December 2018.
Heaven 17 at O2 Ritz Manchester on 7th December 2018.
Star Wars A New Hope: Film with Live Orchestra at Motorpoint Arena Cardiff on 7th December 2018.
Deacon Blue at O2 Apollo Manchester on 7th December 2018.
August Burns Red at O2 Institute2 Birmingham on 8th December 2018.
Star Wars A New Hope: Film with Live Orchestra at SEC - The SSE Hydro on 9th December 2018.
Jeff Wayne's The War of the Worlds at Motorpoint Arena Cardiff on 9th and 10th December 2018.
Def Leppard at SEC - The SSE Hydro on 11th December 2018.
Bjorn Again at O2 Academy Glasgow on 12th December 2018.
Boney M at O2 Guildhall Southampton on 15th December 2018.
Cinderella at SEC Armadillo on 15th December 2018 to 5th January 2019.
Elf the Musical at Motorpoint Arena Cardiff on 14th to 16th December 2018.
Ryder's Creed at O2 Academy2 Birmingham on 15th December 2018.
SOTN End of Year Blowout at O2 Ritz Manchester on 15th December 2018.
The Southmartins at O2 Academy Newcastle on 15th December 2018.
Travis at SEC - The SSE Hydro on 21st December 2018.
Andre Rieu at SEC - The SSE Hydro on 22nd December 2018.
Jools Holland and His Rhythm & Blues Orchestra at Motorpoint Arena Cardiff on 22nd December 2018.

January 2019
War Horse at SECC - Clyde Auditorium on 15th January to 2nd February 2019.

February 2019
Professor Brian Cox Live! at AECC BHGE Arena on 20th February 2019.

March 2019
Country to Country 2019 at SEC - The SSE Hydro on 8th to 10th March 2019.

For more information regarding Ticketfast, please click here.

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We're sure you'll want to plan your night out at the theatre down to the last detail, so to make that a bit easier we've got the running times for most of our West End and touring shows listed here. This should only be used as a rough guide though – things can sometimes change at the last minute. Always be sure to leave enough time so you're not cutting it too fine if you're using public transport.

For information about any events that are not theatre shows, please click here!
 
**All times are approximate and subject to change.**
 
If the running time you require is not yet on the below list, please check back closer to the time of the event.
 
**********************
 
Beautiful - the Carole King Musical
Aldywich Theatre
2 hours 30 minutes (including a 15 minute interval)
 
**********************
 
Billy Elliot
Victoria Palace Theatre
3 hours (includeing a 20 minute interval)
 
**********************
 
The Book of Mormon
Prince of Wales Theatre
2 hours 20 minutes (including a 15 minute interval)
 
**********************
 
Charlie and the Chocolate
Theatre Royal Drury Lane
2 hours 30 minutes (including an interval)
 
**********************
 
The Commitments
Palace Theatre
2 hours 20 minutes (including an interval)
 
**********************
 
The Curious Incident of the Dog in the Night-Time
Gielgud Theatre 
2 hours 45 minutes (including an interval)
 
**********************
 
Jersey Boys
Piccaldilly Theatre
2 hours 40 mins (including an interval)
 
**********************

Kinky Boots
Adelphi Theatre
2 hours 40 minutes (including an interval)

**********************
 
Les Miserables
Queens Theatre
2 hours 50 minutes (including an interval)
 
**********************
 
Lion King
Lyceum Theatre
2 hours 30 minutes (including an interval)
 
**********************
 
Mamma Mia
Novello Theatre
2 hours 30 minutes (including an interval)
 
**********************
 
Matilda
Cambridge Theatre
2 hours 40 minutes (including an interval)
 
**********************
 
Memphis
Shaftesbury Theatre
2 hours 25 minutes (including a 20 minute interval)
 
**********************
 
Miss Saigon
Prince Edward Theatre
2 hour 50 minutes (including an interval)
 
**********************
 
The Mousetrap
St. Martins Theatre
2 hours 15 minutes (including a 20 minute interval)
 
**********************
 
The Play That Goes Wrong
Duchess Theatre
2 hours 5 minutes (including interval)
 
**********************
 
Phantom of the Opera
Her Majesty's Theatre
2 hours 30 minutes (including interval)
 
**********************
 
STOMP
Ambassadors Theatre
1 hours 40 minutes - no interval 
 
**********************
 
Sunny Afternoon
Harold Pinter Theatre
2 hours 30 minutes (including interval)
 
**********************
 
The 39 Steps
Criterion Theatre
Approx 2 hours (including interval)   
 
**********************
 
Thriller Live!
Lyric Theatre
2 hours 30 mins (including a 20 minute interval)
 
***********************
 
Warhorse
New London Theatre
2 Hours 40 Mins
 
**********************
 
Wicked
Apollo Victoria
2 hours, 50 minutes approx. (including interval)
 
**********************
 
The Woman In Black
Fortune Theatre
2 hours
 
**********************
 
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Runtimes are a bit tricky, especially for really big events. With so much going on, the event organisers sometimes don't know themselves until they've done the sound check on the day. Even then, things can change at the last minute. If the running time is confirmed in advance, we'll be sure to post it on our helpdesk, so just search by the name of the band or artist. A lot of venues work to a curfew, so it can be a good idea to check their official website for any details if you need to arrange your travel home.
 
Theatre shows are a bit different – we've got timings for all the big, long running West End shows, so just click here to look for yours. If a show hasn't started its run yet, we may not get the running time until closer to opening night. Always remember though, timings are subject to change.
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We can't offer exchanges or refunds unless an event is cancelled, so we offer you the chance to insure your booking during the checkout process. At this point, you have to either select “Yes” to add insurance, or “No” if you don’t want to. If you don’t select either of the options, we default to “No”, as it's important to us that you're clear on anything being added to your order. We do confirm that insurance is being added to your order along with any extra charges.

If you have booked ticket insurance by accident and you don't need it, please contact Allianz to cancel the policy within 14 days of the booking. Unfortunately we are unable to cancel the policy for you as you are now the policy holder. You can contact Allianz on 0345 641 9726, by email on the form below, or by writing to the address below:

Email Allianz at: missedeventinsurance@allianz-assistance.co.uk

Customer Services Manager
Allianz Assistance (AGA)
Mondial House
102 George Street
Croydon
CR9 1AJ

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If you're thinking about taking your little ones with you, here's some information to take into account. There are sometimes age restrictions that won't allow children under a certain age into an event, so please check this before buying any tickets. 
 
Unless we specifically say otherwise on the event information page, your children will need their own ticket, even if they'll be sitting on your knee.
 
Children aged 0-18 months
Very few shows, if any, are aimed at this age group. Even family events and shows aimed at older children can be a bit uncomfortable for children this young. 
 
18 month – 3 years
We wouldn't recommend taking children this young to gigs or concerts, but unless there's a specific age restriction set by the venue or event organisers, this is completely up to you.
For shows aimed at children, the sound levels are generally appropriate for this age group, but do check the event details on our website and get in touch for further advice if you're in any doubt.
 
3 years and over
We'd always advise to think very carefully before bringing young children to gigs and comedy events that aren't specifically aimed at children. It's important to remember that a live show might be very different to what you see when the act performs on TV. So even if your little ones like the TV show, the live act might not be appropriate. Noise levels may also not be suitable for young children. 
 
Please remember that adults go to gigs and comedy shows to relax and enjoy themselves – if your children aren't used to this type of atmosphere, it may not be an enjoyable experience for them.
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Details for book signings are always kept under wraps until much closer to the event, to make the signing as enjoyable as possible for our customers. As soon as we receive the details we’ll send you an email with all the info you need – this will usually be a couple of days before the big day, so please don’t panic!

 

If you haven’t received the information by 24 hours before the book signing, just hit the Contact Us tab above and we’ll be able to send the details again.

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There's plenty of information below on Principality Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

For Rugby matches babies over 12 months can attend but must have a ticket.

Seated Area: No children under 5 years old.

Standing Area: No children under 12 years old.

All children under 14 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to the Principality Stadium?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 02920 822 427 for accessible information. The line is open from 9:30am to 5:30pm, Monday to Saturday.

Can I Smoke at the Principality Stadium?

Principality Stadium is a no smoking venue.

Travelling To The Stadium

Principality Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The nearest train station is Cardiff Central which is almost opposite the Stadium. Cardiff Queen Street Station is a 15 minute walk to the east of the Stadium.

Parking Facilities

There is no dedicated fan car parking at, or near, the stadium but there is plenty of parking available in the City Centre itself.
Park and Ride is available along the routes into Cardiff Central. We would advise you take advantage of the Park and Rides available on event days located at Pentwyn and Leckwith.

The Principality Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.


Box Office Information

The box office is next to Gate 3 of the Stadium, on Westgate Street. The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available three hours before the event starts.

Gig Run times

We usually don't receive any information like this until the day of the show

We can only advise that you arrive when the gates open to make sure you don't miss any of the gigs.

Prohibited Items

Principality Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

 In the event of an emergency we must have all access and exit points clear.

 Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.

Any person who enters the Ground is liable to be searched by a police officer, steward or representative of the WRU Group and the WRU Group reserves the right to refuse admission to, or to eject from the Grounds, any person who refuses to be searched.

 Bringing any of the following into the Stadium (or using them within the Stadium): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; cooking devices; flares; laser devices; ‘selfie’ sticks; cans; bottles; glass vessels or any item that might be used as a weapon or compromise public safety.

For full details please check the ground regulations here.

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The producers of HAMILTON are determined to combat unauthorised resale and to protect patrons from having to pay highly-inflated prices. Therefore, Delfont Mackintosh Theatres will be operating a new paperless ticketing system, HAMILTON Paperless Ticketing, powered by Ticketmaster, which will prevent computer programmes (‘bots’) from harvesting vast amounts of tickets to make available for resale at inflated prices.

No traditional tickets will be issued in advance. The payment card you use to originally purchase your tickets will gain you admission to the theatre on the night.

When you book, you’ll receive a simple email confirmation as proof of purchase. This is not a ticket. Upon arrival at the theatre, you’ll be required to present your original email confirmation, your original payment card and a Government-issued photo ID such as a driving license or passport as proof of ID. The cardholder must be present and attend the performance.

The theatre will then swipe your card to produce seat location slips which gain you and your party admittance into the auditorium. All members of the party should enter the theatre at the same time.

Additional dates added!

Tickets are available until the 15th December 2018.

I’m interested in booking for the audio description / captioned performance

If you’re interested in booking for these performances please call 0800 988 4440 or fill in the form here. Tickets are subject to availability.

Audio Described
Saturday 10th November matinee and Monday 12th November.
Captioned
Thursday 4th October matinee and evening.

When will I receive my tickets?

As HAMILTON is operating paperless ticketing, no tickets will be posted or emailed in advance.

What do I need to bring with me to the theatre on the night?

Three things:

  • your original purchase confirmation
  • the payment card used to make the original purchase
  • an officially-issued photo ID such as a driving license or passport.

I can’t find my original confirmation email. What should I do?

You can generate a receipt for your booking at any time from your Ticketmaster account – find out more about that click here.

What if my credit card expires before the performance?

Even if your card’s expired, it can still be swiped on your way into the theatre as normal, so please keep hold of the original card if you can.

If you no longer have the original, please call us on 0333 003 5938 to update to your new card details. This phone line will be open between 9am and 5pm Monday to Friday.

If you are calling from overseas please call +44 333 003 5938.

What if my card is lost or stolen before the performance?

Please call us on 0333 003 5938 to update to your new card details. This phone line will be open between 9am and 5pm Monday to Friday.

If you are calling from overseas please call +44 333 003 5938.

Can I give tickets as a gift or issue a Letter of Authorisation for someone else to attend?

Unfortunately not. Hamilton is operating a Ticketless admission system designed to limit the transferability of tickets in order to prevent touting and the unauthorised reselling of tickets at inflated prices. If we allowed people to transfer tickets, it would create a flaw in the reason why the system was adopted.

If you have tickets but your circumstances change, contact us up to 48hrs before a performance and we will cancel and refund your booking subject to a cancellation fee of £3.00 per ticket.

Can I cancel or resell tickets which I can no longer use?

The reselling of any HAMILTON ticket is strictly forbidden. Any ticket offered for resale will be immediately cancelled.

However, if you can no longer attend a performance for a legitimate reason, please contact us up to 48hrs before a performance and we will cancel and refund your booking subject to a cancellation fee of £3.00 per ticket.

Less than 48hrs before a performance, we can only refund tickets at the producers’ discretion.

Age Restrictions

Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. Children under 16 years old must be accompanied by an adult.

How long is the show?

HAMILTON runs 2 hours 45 minutes including one 15-minute interval.

My seats are in the Royal Circle – where is this?

The Royal Circle is the first tier of seating above the Stalls – this was originally called the Dress Circle. If you’d like to take a look at a seat map, you can do this on our website here.

Can I make a Group Booking?

Due to the anticipated high demand for HAMILTON tickets, we are unable to accommodate any group bookings during the first booking period.

 

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Pop icon Britney Spears will be making her eagerly anticipated return to the UK for live shows this August.

Britney will be performing at the following venues:

Scarborough Open Air Theatre, Scarborough - 17th August 2018
Manchester Arena, Manchester - 18th August 2018
SSE Hydro, Glasgow - 22nd August 2018
The O2, London - 24th to 26th August 2018
Genting Arena, 31st August
Blackpool Tower Festival Headland, 1st September 

Ticket Dispatch

Please click here for our up to date dispatch information! Be aware that the latest to expect them is 5 days before the event.

Fan Club Membership

If you've booked a Fan Club Membership you should've received an email 7 to 10 days of booking with more details. If you booked over 10 days ago and still haven't received your Fan Club email please contact the Fan Club directly by clicking here.

Age Restrictions

Scarborough Open Air Theatre: Under 16s to be accompanied by 18+
Manchester Arena: Under 14s must be accompanied by an adult 18+
SSE Hydro, Glasgow: TBC
The O2, London: 16+ on the floor. Under 15s must be accompanied by an adult aged 18+.
Genting Arena: Under 14s must be accompanied by an adult 18+
Blackpool Tower Festival Headland: Under 14s must be accompanied by an adult 18+

VIP Packages

Scarborough Packages:

Hot Tickets

  • Top priced seated ticket to see Britney Spears Live
  • Souvenir Britney Spears tour laminate and lanyard
  • Merchandise Item designed exclusively for package purchasers
  • Designated Check-in with our on-site event staff

Early Entry:

  • Standing ticket to see Britney Spears Live
  • Early Entry onto the venue floor before standard ticket holders
  • Souvenir Britney Spears tour laminate and lanyard
  • Merchandise Item designed exclusively for package purchasers
  • Designated Check-in with our on-site event staff

Meet & Greet Upgrade:

  • Individual pre-show photo opportunity with Britney Spears
  • Exclusive access to backstage tour
  • Autographed special edition Britney Spears poster
  • Souvenir Britney Spears tour laminate and lanyard
  • Designated Check-in with our on-site event staff

**This package is an upgrade only and does not include a concert ticket, which must be purchased separately.**

Backstage Tour Upgrade:

  • Exclusive access to backstage tour
  • Autographed special edition Britney Spears poster
  • Souvenir Britney Spears tour laminate and lanyard
  • Designated Check-in with our on-site event staff

**This package is an upgrade only and does not include a concert ticket, which must be purchased separately.**

Rest of Tour:

Front 5 Rows Package:

  • Top priced seated ticket in the first 5 rows to see Britney Spears Live
  • Souvenir Britney Spears tour laminate and lanyard
  • Merchandise Item designed exclusively for package purchasers
  • Designated Check in and on site event staff

Hot Ticket:

  • Top priced seated ticket to see Britney Spears Live
  • Souvenir Britney Spears tour laminate and lanyard
  • Merchandise Item designed exclusively for package purchasers
  • Designated Check-in with our on-site event staff

Meet & Greet Upgrade:

  • Individual pre-show photo opportunity with Britney Spears
  • Exclusive access to backstage tour
  • Autographed special edition Britney Spears poster
  • Souvenir Britney Spears tour laminate and lanyard
  • Designated Check-in with our on-site event staff

**This package is an upgrade only and does not include a concert ticket, which must be purchased separately.**

Backstage Tour Upgrade:

  • Exclusive access to backstage tour
  • Autographed special edition Britney Spears poster
  • Souvenir Britney Spears tour laminate and lanyard
  • Designated Check-in with our on-site event staff

**This package is an upgrade only and does not include a concert ticket, which must be purchased separately.**

Accessible Bookings

Scarborough Open Air Theatre: 0800 988 4440
Manchester Arena: 0161 950 5229
SSE Hydro, Glasgow: 0800 952 0110
The O2, London: 0208 463 3359
Genting Arena: 0800 640 5001
Blackpool Tower Festival Headland: TBC

I need to plan my trip - when will the gig end?

Unfortunately we won't receive any details regarding the runtime until the sound check has been done, which is usually on the day of the gig.

Booking Confirmation

Once you've made your booking you will receive you booking reference number to give us if you have any queries about your booking. You will also get a booking confirmation emailed to the email address you gave us at the time of booking, but this can take up to 72 hours to receive.

Changing Address

If you've not made your booking yet please go on your online account and make sure we have the correct address.

Alternatively, when you are booking we need to take the address that your card is registered to for our security checks. However we can change the address to a non-billing address 72 hours after the booking has been made.

If your address has been changed with the card issuer already and you've just entered the incorrect address, just let us know as soon as you realise the error and we'll correct it for you.

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Required Contact Information

Event and Account Information
(please enter 0000 if you do not have a booking)
(please enter 0000 if you do not have a booking)
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(Please enter previous address details in section above)

Gift Card Details
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You need to fill in all mandatory fields

Required Contact Information

Event and Account Information
(please enter 0000 if you do not have a booking)
(please enter 0000 if you do not have a booking)
New Address Line Details

(Please enter previous address details in section above)

Gift Card Details
*required fields
You need to fill in all mandatory fields

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You can search using a single word or phrase, just like you would with a search engine. So for example, if you’re event’s been cancelled, just type in the name of your event and we’ll bring up all the information we have.

Or you can actually ask us a question and our system will give you a list of answers. For the best results, make your questions clear – for example, “when will you send my tickets?” or “what type of cards do you accept?”

If the results don’t quite answer your question, click the Contact Us tab which will appear once you’ve clicked on an answer. From there, you’ll be able to send a message to our Customer Service team.