Can’t find what you’re looking for?

For some events, the Lead Booker for the order will have to attend the event in person and the tickets can’t be transferred or passed on.

The Lead Booker is the cardholder for the order – that’s the person named on the card used to pay for the tickets, and is the only name that we take during the checkout process. We advise that if the lead booker can't attend the event, that you don't book tickets as a gift for someone else.

If the Lead Booker has to attend for your event, this will be made clear on your website on the event page when you first book.

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Even though we're not physically posting a set of tickets to you, there's still a lot going on in the background for us to provide the paperless service to you.

The order processing fee covers the cost of installing and maintaining the hardware and software at the venue so your Paperless ticket will be recognised, including wireless scanners for every member of door staff. It also allows us to develop and maintain our own technology to make sure you have a simple, straight forward experience getting into your event.

For more details on Paperless tickets please click here
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Required Contact Information

Event and Account Information
(please enter 0000 if you do not have a booking)
(please enter 0000 if you do not have a booking)
New Address Line Details

(Please enter previous address details in section above)

Gift Card Details
*required fields
You need to fill in all mandatory fields

Required Contact Information

Event and Account Information
(please enter 0000 if you do not have a booking)
(please enter 0000 if you do not have a booking)
New Address Line Details

(Please enter previous address details in section above)

Gift Card Details
*required fields
You need to fill in all mandatory fields

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Search Tips

You can search using a single word or phrase, just like you would with a search engine. So for example, if you’re event’s been cancelled, just type in the name of your event and we’ll bring up all the information we have.

Or you can actually ask us a question and our system will give you a list of answers. For the best results, make your questions clear – for example, “when will you send my tickets?” or “what type of cards do you accept?”

If the results don’t quite answer your question, click the Contact Us tab which will appear once you’ve clicked on an answer. From there, you’ll be able to send a message to our Customer Service team.