Can’t find what you’re looking for?
There is plenty of information below on the Metro Radio Arena. If your question is not answered, please don't hesitate to contact us.
 
Are There Any Age Restrictions?
 
Under 14’s must be accompanied by an adult (Over 16) at all times.
 
For certain shows, where seating and standing tickets are available, no one under 14 will be permitted to stand on the floor section.
 
*Photographic identification may be required*
 
Can I Take A Camera/Video Recorder Into The Venue?
 
The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.
  • Unless otherwise stated, small digital cameras will be allowed into shows.
  • Large SLR (i.e. cameras where the lens comes off and can be changed for another one) are never permitted (unless expressly allowed by the promoter).
 
Is The Venue Accessible For Wheelchair Users?
 
The venue is accessible for wheelchair users.
 
If you would like to book for disabled access tickets, please contact the venue directly on 0191 260 6066 or by email accessibility@smgnewcastle.co.uk.
 
Getting To The Arena
 
Public Transport
 
Local bus services and the Metro to Central Station are approximately 5 minutes away.
  • No. 22 bus goes from Market Street to the Arena, the last one is 18:25.
  • No. 604 bus goes from Eldon Square, the last one is 23:00.
Car
 
The Metro Radio Arena Newcastle is only 3 minutes from the A1 North – South route. Take the A184 signposted “City Centre”, then follow the A189 over the Redheugh Bridge. When in the vicinity of the Arena, follow the signs to the appropriate car parks.
 
The full address for Sat Nav users:
 
Metro Radio Arena,
Arena Way,
Newcastle upon Tyne,
NE4 7NA.
 
Parking Facilities
 
There are over 600 Official Car Park spaces available on site at the rear of the building. This car park offers:
  • CCTV Cameras
  • Regular security patrols
When this car park is full, an NCP Car Park is located next to the Arena.
 
Disabled parking spaces are available, for blue badge holders, at the Arena on a first come first served basis. (Badge holders must be present in the vehicle.)
 
Dispatch Information
 
As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.
 
If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.
 
We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.
 
Additional Box Office Information
 
Box office opening hours
 
Monday – Friday: 09:30 – 16:00
Saturday: 09:30 – 15:00
Saturday Evening Events – The box office will be open all day.
Sunday: Closed
Sunday Evening Events – Box office will be open from 15:00
 
*On event days, the box office will be open until the main act goes on stage.*
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There's plenty of information below on Hampden Park National Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area:
 No children under 5 years old.

Standing Area: No children under 14 years old.

All children under 16 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to Hampden Park National Stadium?

The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 952 0110 from 9am to 5:30pm Monday to Friday, and Saturday 9am to 5pm.

Can I Smoke At Hampden Park National Stadium?

Smoking is not permitted anywhere within the Stadium footprint, including the pitch.

Travelling To The Stadium

Hampden Park National Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The stadium is a five Minute walk from Mount Florida Station and King’s Park Station. Trains to both stations run from Glasgow central. 

Bus

First Glasgow operates the following bus services from the city centre on a regular basis: 5, 6, 7, 7A, 34, and 90.

Parking Facilities

It’s recommended that any visitors wishing to drive to the stadium only use the Official Hampden Park National Stadium Car Parks. To Reserve your space, please visit http://www.cityparkingglasgow.co.uk/index.aspx?articleid=2155. To avoid disappointment, please pre-book your space early. Spaces for cars are available at £5 per car, or £10 per van/minibus.

Hampden Park National Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available four hours before turnstiles opening for the event.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.

Prohibited Items

Hampden Park National Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

All bottles, cans and flasks are prohibited from the stadium.

Ground regulations will be printed on your event ticket and a list of prohibited items is available by clicking the link: http://www.hampdenpark.co.uk/visitor-information/ground-regulations.html.

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There's plenty of information below on Ricoh Arena - Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area: All ages permitted, but anyone under 16 years old must be accompanied by an adult.

Standing Area: No children under 14 years old.

All children under 16 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to Ricoh Arena - Stadium?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 02476 786 423 if you would like to make a booking.

Can I Smoke At Ricoh Arena - Stadium?

Ricoh Arena – Stadium is a no smoking venue.

Travelling to The Stadium

Ricoh Arena - Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Coventry Arena train station is next to the Ricoh Arena - Stadium. There is a limited service in operation at the moment.  

Bus

There is a service available to the Stadium from Coventry Train Station. First you catch the number 8 bus to Coventry Transport Museum. Then catch the number 4 or 5 from the Transport Museum to Arena Park (Tesco). Once at Arena Park there is an underpass which takes you into Car Park B of the Ricoh Arena. Just follow the signs from there.

Parking Facilities

A protective parking scheme operates in the local area on Stadium event days. Only vehicles with the appropriate resident or business event day permits will be allowed to park in the area.

It’s recommended that any visitors wishing to drive to the stadium only use the Official Ricoh Arena - Stadium Car Parks. To Reserve your space, please http://www.ricoharena.com/visiting-us/travel/ and select the type of event you’re attending, either Concert or Match day, and select the correct event.

Ricoh Arena - Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available four hours before turnstiles opening for the event.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.
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There's plenty of information below on Stadium of Light. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area: No children under 5 years old.

Standing Area: No children under 12 years old.

All children under 14 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to the Stadium of Light?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0191 551 5004 for accessible information. The line is open from 9am to 5pm, Monday to Friday.

Can I Smoke at the Stadium of Light?

Stadium of Light is a no smoking venue.

Travelling To The Stadium

Stadium of Light is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The nearest train station is Sunderland or Seaburn, which is approximately 10-15 minutes’ walk from the Stadium.

Metro

The nearest metro station is Stadium of Light or St. Peters. Both are within a short walking distance of the ground.

Bus

Local buses to the Stadium include: 2, 3, 4, 12, 13, 15 and 16. All buses stop within a few minutes’ walk of the Stadium.

Parking Facilities

There is a parking available in the city. The St Mary’s, Sunniside and The Bridges car parks are only a few minutes’ walk from the Stadium.

The Stadium of Light is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.


Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available two hours before the event starts.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.

Prohibited Items

Stadium of Light upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

• In the event of an emergency we must have all access and exit points clear.

• Stadium of Light reserves the right to confiscate flags if they are very large or may compromise public safety, obscure someone’s view, a camera position or if a flag carries offensive, discriminatory or inflammatory messaging.

• Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.

• Bringing any of the following into the Stadium (or using them within the Stadium): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; flares; laser devices; bottles; glass vessels or any item that might be used as a weapon or compromise public safety.

For full details please check the ground regulations here.

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There's plenty of information below on Principality Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

For Rugby matches babies over 12 months can attend but must have a ticket.

Seated Area: No children under 5 years old.

Standing Area: No children under 12 years old.

All children under 14 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to the Principality Stadium?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 02920 822 427 for accessible information. The line is open from 9:30am to 5:30pm, Monday to Saturday.

Can I Smoke at the Principality Stadium?

Principality Stadium is a no smoking venue.

Travelling To The Stadium

Principality Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The nearest train station is Cardiff Central which is almost opposite the Stadium. Cardiff Queen Street Station is a 15 minute walk to the east of the Stadium.

Parking Facilities

There is no dedicated fan car parking at, or near, the stadium but there is plenty of parking available in the City Centre itself.
Park and Ride is available along the routes into Cardiff Central. We would advise you take advantage of the Park and Rides available on event days located at Pentwyn and Leckwith.

The Principality Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.


Box Office Information

The box office is next to Gate 3 of the Stadium, on Westgate Street. The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available three hours before the event starts.

Gig Run times

We usually don't receive any information like this until the day of the show

We can only advise that you arrive when the gates open to make sure you don't miss any of the gigs.

Prohibited Items

Principality Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

 In the event of an emergency we must have all access and exit points clear.

 Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.

Any person who enters the Ground is liable to be searched by a police officer, steward or representative of the WRU Group and the WRU Group reserves the right to refuse admission to, or to eject from the Grounds, any person who refuses to be searched.

 Bringing any of the following into the Stadium (or using them within the Stadium): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; cooking devices; flares; laser devices; ‘selfie’ sticks; cans; bottles; glass vessels or any item that might be used as a weapon or compromise public safety.

For full details please check the ground regulations here.

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There's plenty of information below on Emirates Old Trafford, Manchester, also known as Lancashire County Cricket Club. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

For the Beyonce and Rihanna gigs.

Seated Area: No children under 5 years old.

Standing Area:  No children under 5 years old.

All children under 14 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to the Emirates Old Trafford?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

For any of the Cricket matches please contact the venue by email: tickets@lccc.co.uk.

For any of the gigs please call 0800 988 4440 for accessible information.

Can I Smoke at the Emirates Old Trafford?

Emirates Old Trafford is a no smoking venue.

Travelling To The Stadium

Emirates Old Trafford is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The nearest train station is Manchester Piccadilly or Manchester Victoria. From either station you can board and Metrolink or take a bus to the grounds.

Bus

Local buses to the grounds from Manchester Piccadilly Gardens include: 515, 255, 256 and 263

Metrolink

The closest stop is Old Trafford on the Altringham line. The grounds is sign posted and walking distance.

Parking Facilities

There is limited parking available at the venue. There are is Car Park 1 on the City side of the Main Entrance. Car Park 2 is on the Stretford side. Car Park 3 is adjacent to Great Stone Road. And Car Park 4 is to the rear of C stand.

Emirates Old Trafford is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.


Box Office Information

The Box Office is near the main entrance.

The Box Office will only be open on the day of the event for collections and will usually be available three hours before the event starts.

Gig Run times

We usually don't receive any information like this until the day of the show.

We can only advise that you arrive when the gates open to make sure you don't miss any of the gigs.

Prohibited Items

Emirates Old Trafford Manchester upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

In the event of an emergency we must have all access and exit points clear.

Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.

Bringing any of the following into the grounds (or using them within the grounds): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; flares; laser devices; ‘selfie’ sticks; cans; bottles; glass vessels or any item that might be used as a weapon or compromise public safety.

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There's plenty of information below on Alexandra Palace. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket..

Can I Take A Camera/Video Recorder to Alexandra Palace?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0871 22 00 260 if you would like to make a booking.

Can I Smoke At Alexandra Palace?

Alexandra Palace is a no smoking venue.

Travelling to Alexandra Palace

Alexandra Palace is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

Alexandra Palace train station is located at the Wood Green entrance to Alexandra Palace Park. Trains run from Kings Cross and Moorgate stations via Finsbury Park.  

Tube

Wood Green Station, on the Piccadilly Line is the nearest station. It connects via Kings Cross to the Circle Line. It’s about 10 to 15 minutes’ walk to the venue.

Bus

The W3 bus route runs from Northumberland Park to Finsbury Park and links the Palace with Wood Green and Alexandra Palace stations.

Parking Facilities

There is a limit number of free parking spaces on-site.

Please note for Red Bull Soapbox Race there is no on-site parking and we suggest using public transport.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.

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There's plenty of information below on Motorpoint Arena Cardiff. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to Motorpoint Arena Cardiff?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For disabled customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 02920 234 509 if you would like to make a booking. The line is open Monday to Saturday from 10am to 5pm.

For any information regarding the Access facilities please email: liveaccessmotorpointarenacardiff@livenation.co.uk.

Can I Smoke At Motorpoint Arena Cardiff?

Motorpoint Arena Cardiff is a no smoking venue.

Travelling to Motorpoint Arena Cardiff

Motorpoint Arena Cardiff is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Arena is just a few minutes’ walk from Cardiff Central Station and Cardiff Queen Street Station.  

Bus

Head to the centre of Cardiff, and it’s just a few minutes’ walk from the Cardiff Central train station stop.

Parking Facilities

Parking is available at NCP multi-storey car parks around the venue. Please visit www.npc.co.uk for up to date information regarding available parking. The postcode for the Motorpoint Arena Cardiff is CF10 2EQ.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Motorpoint Arena Cardiff official site.

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There's plenty of information below on Motorpoint Arena Nottingham If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to Motorpoint Arena Nottingham?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For disabled customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0115 853 3002 if you would like to make a booking. The line is open Monday to Saturday from 10am to 5pm.

Can I Smoke At Motorpoint Arena Nottingham?

Motorpoint Arena Nottingham is a no smoking venue.

Travelling to Motorpoint Arena Nottingham

Motorpoint Arena Nottingham is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Arena is just ten minute walk from Nottingham Train Station.

Bus

The Arena is a 10 minute walk from the Broadmarsh and Victoria stations. Several bus services drop you right outside the venue.

Parking Facilities

There is no on-site parking available, but as the arena is located in the city centre plenty of car parks are nearby.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Motorpoint Arena Nottingham official site.

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There's plenty of information below on Barclaycard Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to Barclaycard Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 640 5001 if you would like to make a booking. The line is open Monday to Sunday from 8am to 10pm.

Can I Smoke At Barclaycard Arena?

Barclaycard Arena is a no smoking venue.

Travelling to Barclaycard Arena

Barclaycard Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Arena is just a short walk from Birmingham New Street, Moor Street, Snow Hill and Five Ways train Stations.

Bus

A number of bus routes run past the arena all day. Visit Network West Midlands for details.

Parking Facilities

The arena is in the centre of the city and easy to get to. Parking is limited but available by clicking here. The postcode for the Barclaycard Arena is B1 2AA.

Box Office Information

The Box Office is clearly signposted near the main entrance.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Barclaycard Arena official site.

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There's plenty of information below on Liverpool Echo Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to Liverpool Echo Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 8000 400 if you would like to make a booking. The line is open Monday to Saturday from 10am to 5pm.

Can I Smoke At Liverpool Echo Arena?

Liverpool Echo Arena is a no smoking venue.

Travelling to Liverpool Echo Arena

Liverpool Echo Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Arena is just twenty minutes’ walk from Lime Street Station. Alternatively you can change at Lime Street onto the underground Wirral Line trains and travel to James Street Station and then a 10 minute walk from there. There is also a CityLink bus service that runs a circular route around the city and stops at both Liverpool Lime Street and Echo Arena.

Bus

The arena is just five minutes’ walk from the station at Liverpool ONE.

Parking Facilities

The Liverpool Waterfront Car Park is the closest to the arena. The postcode is L3 4FP.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Liverpool Echo Arena official site.

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There's plenty of information below on O2 Apollo Manchester. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the O2 Apollo Manchester?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0161 273 7785 if you would like to make a booking. The line is open Monday to Friday from 9am to 5pm and weekends when events go on sale.

Alternatively you can email to: o2apollomanchester@livenation.co.uk. Please have Live Access in the subject line.

Can I Smoke at the O2 Apollo Manchester?

The O2 Apollo Manchester is a no smoking venue.

Travelling to O2 Apollo Manchester

O2 Apollo Manchester is a Public Transport Destination and we recommend that anyone coming to an event uses public transport. Alternatively, the venue is a 20 minute walk from Manchester city centre.

Rail

The Apollo is just a 15 minutes’ walk from Manchester Piccadilly station.

Bus

There are frequent buses from Manchester, with the 192, 201, 203, 204, and 205 all stopping close to the venue.

Parking Facilities

There are two car parks adjacent to the Apollo both priced at £5. The larger one is off Marshall Street. The other is on Hyde Road side of the Apollo and Is best for any customers requiring disabled access. Both car parks are open from one hour before the doors open to the events. The postcode is M12 6AJ.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show, if at all.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the O2 Apollo Manchester official site.

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There's plenty of information below on Genting Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Genting Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 640 5001 if you would like to make a booking. The line is open Monday to Sunday from 8am to 10pm.

Can I Smoke at the Genting Arena?

The Genting Arena is a no smoking venue.

Travelling to Genting Arena

Genting Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The arena is right next to the Birmingham International Station. If your train doesn’t go there, you can get on a connecting train at Birmingham New Street. It only takes 10-15 minutes. If you arrive at the Birmingham Moor Street and Solihull Stations buses can be caught to the arena from there.

Bus

There are frequent buses from Birmingham coach station to Birmingham Airport. The arena is next to the Airport.

Parking Facilities

There is parking available at the arena. The postcode is B40 1NT.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show, if at all.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Genting Arena official site.

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There's plenty of information below on AECC GE Oil and Gas Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to AECC GE Oil and Gas Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0800 988 4440 if you would like to make a booking. The line is open Monday to Sunday from 9am to 5pm.

Can I Smoke at AECC GE Oil and Gas Arena?

AECC GE Oil and Gas Arena is a no smoking venue.

Travelling to AECC GE Oil and Gas Arena

AECC GE Oil and Gas Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Rail

The Arena is just a 10 minute taxi ride from Aberdeen train station in the city centre.  

Bus

You can get to the arena on the either the 1, 2, or 13 buses. The nearest stop is only a short walk away. The Arena is just a 10 minute taxi ride from Aberdeen bus station in the city centre.  

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the AECC GE Oil and Gas Arena official site.

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There's plenty of information below on Royal Albert Hall. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Royal Albert Hall?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

The venue asks that for any disabled access queries all customers fill out their Accessibility Request from that is available through their website. Click here for more information.

Can I Smoke at the Royal Albert Hall?

The Royal Albert Hall is a no smoking venue.

Travelling to the Royal Albert Hall

The Royal Albert Hall is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Train/Tube

South Kensington and High Street Kensington are the closest tube stations to the venue, and take approximately 10 minutes to walk from either station.

The nearest train station is London Victoria is a 35 minutes’ walk, or you can take catch the tube that has a station near Victoria.  

Bus

You can catch the numbers 9, N9, 10, 52, N52 and 452 which all stop outside the Hall.

You can also catch the numbers 70 and 360 which are both within minutes’ walk of the venue.   

Parking Facilities

Parking is available at Imperial College which is approximately 5 minutes’ walk away. The postcode for the car park is SW7 2BX.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Royal Albert Hall official site.

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There's plenty of information below on First Direct Arena. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the First Direct Arena?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

The venue asks that customers call the dedicated line on 0844 248 1585, and select option 2.

Can I Smoke at the First Direct Arena

The First Direct Arena is a no smoking venue.

Travelling to the First Direct Arena

The First Direct Arena is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Train

Leeds City Station on New Station Street is the closest and around a 15 minute walk from the Arena.

Parking Facilities

Parking is available at either the Woodhouse Lane Car Park, located on Woodhouse Lane, or the Merrion Centre Car Park, located on Merrion Way are closest to the arena.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the First Direct Arena official site.

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There's plenty of information below on the Eventim Apollo Hammersmith. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Eventim Apollo?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is the Venue Accessible for Disabled Customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0208 563 3800 if you would like to make a booking. The line is open Monday to Friday from 9am to 5pm and weekends when events go on sale.

Can I Smoke at the Eventim Apollo?

The Eventim Apollo is a no smoking venue.

Travelling to The Eventim Apollo

The Eventim Apollo is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Tube

The Apollo is just a short walk from the Hammersmith station.

Bus

There are frequent buses to the Apollo, with the 9, 10, 27, 33, 72, H91, 190, 211, 220, 267, 283, 295, 391 and 419  all stopping close to the venue.

Parking Facilities

The Eventim Apollo doesn’t have any parking spaces and the venue would advise customers not to drive and park in the surrounding areas due to it being mostly residential areas.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show, if at all.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Eventim Apollo official site.

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There's plenty of information below about Twickenham Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Please check the age restrictions at the time of booking.

Can I Take A Camera/Video Recorder to Twickenham Stadium?

The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0871 222 2017 and then select option 4 for accessible information.

Alternatively customers can email at: disabledaccess@therfu.co.

Can I Smoke At Twickenham Stadium?

Twickenham Stadium is a no smoking venue.

Travelling To The Stadium

Twickenham Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Trains/Tube

The nearest train station to the stadium is Twickenham, which is a short walk from the stadium.

The nearest tube stations are Hounslow East and Richmond.  

Bus

Buses to the Stadium include: 267, 281, 481, 681 and H20. All services which pass close to the stadium.

Alternatively take the R68, R70, 33, 110, 290, H22 and 490 to Twickenham town centre, then the stadium is a 10-15 minute walk.

Parking Facilities

There is a controlled parking area a mile around the stadium, with fines and towing enforced in the area. So it is recommended that you pre-book your space online. Click here to book a space.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and customers must collect their tickets at least 45 minutes prior to Kick off.

Prohibited Items

Twickenham Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations. To read them all please click here.

 

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You can find a lot of information below about The O2 Arena. If your query isn't answered, please feel free to contact us.
 
Are There Any Age Restrictions?
 
Under 14's must be accompanied by an adult. Standing areas are not suitable for under 16's. Events may be age restricted and it is the responsibility of the ticket holder to check before purchasing.
 
All children must have a ticket.
 
Can I Take A Camera/Video Recorder Into The Venue?
 
The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.
 
Is The Venue Accessible For Wheelchair Users?
 
The venue is accessible for wheelchair users.
 
There are lifts and escalators to all levels of the venue.
 
If you would like to book disabled access tickets, please contact the venue directly on 0870 600 6140. Only disabled access queries can be handled on this line.
 
What Is The Facility Fee Added To Bookings?
 
The venue facility fee will allow AEG to continue to invest in enhancing The O2 campus, to ensure that The O2 continue to consistently deliver the highest quality experience for artists, promoters and fans.
 
General information on booking fees for Ticketmaster bookings can be viewed by clicking here.
 
Parking Facilities
 
If you are coming to an arena event it is advisable to pre-book a space, although there is limited parking at The O2 on event nights, which is subject to availability. Parking for arena events costs £20 and the car parks are available from 10am on event days. Pre-booked cars should head for Car Park 1, which is signposted from Millennium Way.
 
Pre-booked parking at The O2 works on a "ticketless" system. Customers who have purchased a car parking ticket will need to insert the credit card used to make the booking at the car park barrier in order to gain entry on the day of the event. Therefore, a car park ticket will not be sent in advance.
 
Click here to pre-book parking. Car park ticket sales for pre-booked tickets close 24 hours before each event.
 
Disabled parking, at a 50% discount to the pre-booked rate, can be booked by emailing mailto:ticketing@theo2.co.uk. This email address is being protected from spam bots, you need JavaScript enabled to view it or call 0870 4000 750.
 
If there are no arena events on the day you visit, it is not necessary to book a space and parking is available at the rate of £5, all day.
 
Motor cycles and bicycles are permitted to park for free at The O2 in either the Coach Park or Car Park 4.
 
Parking for exhibitions at The O2 Bubble including ‘Tutankhamun and the Golden Age of the Pharaohs’ is available at the rate of £5, all day, in Car Park 4, and does not need to be pre-booked.
 
Please note there is a controlled parking zone in all streets within two miles of The O2. Please be considerate to neighbours. Do not park illegally and please leave the area quietly.
 
Unfortunately, Ticketmaster is no longer selling advance parking for the O2 Arena. Advance parking tickets are now being sold directly through the venue and can be purchased through:
 
 
Dispatch Information
 
For events at The O2 Arena, the following dispatch options are offered on most events. Please review the different options carefully and ensure that you choose the one which is most suitable for you.

To check we have started sending the tickets for your event please click here.
 
Standard Post
 
Your tickets will be posted and delivered to your billing address no later than 48 hours before the event date. If the tickets have not arrived by then, please contact us and we shall be able to arrange for duplicates to be held at the venue for collection on the day of the event from when the doors open onwards. Without exception, only the named cardholder is permitted to collect duplicate tickets. In addition, neither transfers of payment to another card nor letters of authorisation will be permitted under any circumstances. Therefore, please only select this option if you are certain that the named cardholder is personally attending the event.
 
Secure Post
 
This is a secure delivery method, with tracking facility. A signature may be required on delivery. You will receive your tickets no later than 48 hours before the event. This service is not available to PO Box addresses. If the cardholder is not certain to be personally attending the event, please select secure post.
 
Box Office Collection
 
Also known as Care Of Box Office or COBO. Only the named cardholder can collect tickets. Without exception, letters of authorisation will not be permitted. Therefore, please only select this option if you are certain that the named cardholder is personally attending the event.
 
Additional Box Office Information
 
Where is the O2 Arena Box Office?
 
The box office is at the O2 Arena and is prominently located at the main entrance to the arena, facing Greenwich North tube station.
 
What are the box office opening hours?
 
The O2 Arena & indigO2 box office opening hours are as follows:
 
On non-event days the box office is open from 12pm - 7pm.
 
On event days the box office is open from 12pm - 9pm.
 
Do I pay a booking fee if I go to the box office to book in person?
 
All events booked in person at the O2 Arena/IndigO2 will still be charged a booking fee, regardless if they are paying by card or cash.
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There is plenty of information located below about The Manchester Arena. If your question isn't answered below, please contact us for assistance.
 
Are There Any Age Restrictions?
 
The management team for this venue has provided the following information to help customers who have young children and are considering attending an event with them.
 
Please note that all persons require a ticket for admission into the Arena unless the event organiser specifically advises otherwise.
 
1) My child is between 0 and 18 months
 
The venue does not recommend that any child in this age group is brought to the arena for any event. Very few shows, if any, are aimed at this age group. Even attending family shows and shows aimed at older children can be an uncomfortable experience for this age group. All persons require a paid ticket even if sharing a seat with a parent unless the event organiser specifically advises otherwise.
 
2) My child is 18 months - 3 years
 
The venue strongly recommends that children in this age group do not attend concerts although this is at the parent or guardian's discretion. Please check for any age restrictions put in place by the event organisers for each specific show.
 
For children's shows, the sound levels etc. are generally appropriate for this age group but please check the event details on our website and contact us for further advice if you are in any doubt. All persons require a paid ticket even if sharing a seat with a parent unless the event organiser specifically advises otherwise.
 
3) Ages 3 and over
 
The venue advises customers to consider carefully before bringing young children to concerts and comedy events not specifically targeted at children. Please bear in mind that a live show may be very different to what is shown when the act performs on television. So, an event may not be suitable even if the child enjoys the act's television show. Noise levels may not be suitable for your children. Please remember that adults attend concerts and comedy events to relax and enjoy themselves. Your children may not be used to this type of atmosphere and may not enjoy the experience.
 
If in any doubt, please check the event information and if you require any further advice contact us directly and we shall always be happy to assist.
 
Can I Take A Camera/Video Recorder?
 
As a general rule, small cameras for personal use (simple phone cameras, disposable cameras etc.) will usually be allowed. However, please note that certain acts have very strict requirements and will not permit any recording or photography whatsoever.
 
Any professional type equipment (high quality video cameras, SLR cameras etc.) will not be allowed under any circumstances.
 
Is The Venue Accessible For Wheelchair Users?
 
The venue has a number of areas within the auditorium that offer access to wheelchair users and their companions. For more information or to book tickets, please call the Accessibility Co-ordinator on 0161 950 5229.
 
Travelling To The Venue
 
By Car
 
The Arena is situated on the A56, 3 miles from junction 17 of the M62. SAT NAV systems: M3 1AR.
 
Public Transport
 
The Manchester Arena is one of the easiest places to get to by public transport; buses, trains and trams drop you only minutes away from the entrance.
 
Trams
 
Metrolink trams call at the Victoria stop, right by the Arena. Trams run from many places in Greater Manchester and are also a handy way to get to the Arena from other places in the city centre.
 
Buses
 
Many buses serve Cannon Street and Victoria bus stations and many more stop within easy walking distance in the city centre.
If you’re staying out late then Nightbus services on Friday and Saturday nights run directly past the Arena.
Manchester’s free city centre Metroshuttle service also links Victoria station with other areas of the centre.
 
Trains
 
Many national and local trains stop at Victoria station, right underneath the Arena.
Manchester Piccadilly station is just a short journey away on a Metrolink.
 
Air
 
Manchester has a large international airport which provides easy access to the Arena.
The airport is approximately 10 miles from the venue and can be reached by bus or train as mentioned above.
 
Parking Facilities
 
There is an on-site multi-storey car park run by NCP and has a capacity for 900 vehicles.
 
Customers can pre-book their parking ticket on-line before arriving to guarantee a space.
 
There is an area on the ground floor – approximately 58 spaces – which is reserved for disabled customers. These spaces are allocated on a first come first served basis. 
 
The venue advises, anyone with walking difficulties to arrive as early as possible and use the NCP car parks at the Arena, Shudehill or the Printworks.
 
**Please beware of unauthorised car parks and street parking.**
 
Dispatch Information
 
As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.
 
If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.
 
We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.
 
Additional Box Office Information
 
What are the box office opening hours?
 
The box office will be open from 10:00 – 18:00 Monday to Saturday.
The box office will close 15 minutes after a main act has gone onstage during performance nights.
 
Do I pay a booking fee if I go to the box office in person?
 
The venue will no charge a booking fee on tickets purchased in person with cash.
 
View Packages
 
Please email mailto:TheView@smg-europe.com if you have a query about a View Package booking at The Manchester Arena.
 
Priority Pass
 
If you have any queries about your Priority Pass, please contact mailto:priority.pass@mcr-arena.com.
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There is plenty of information below about Wembley Arena. If you can't find an answer to your question, please contact us and we'll be happy to help.
 
Are There Any Age Restrictions?
 
Unless otherwise stated, for all shows, children under 14 years old must be accompanied by an adult (16 or over).
 
In addition to this, on standing shows, no-one under the age of 14 will be allowed onto the standing floor area. Anyone aged 14-15 must be accompanied by an adult (16 or over).
 
Can I Take A Camera/Recorder?
 
The promoters of the concert or event will inform the Arena of their policy regarding the admission of cameras to their shows. It should not be assumed that any camera will be admitted, as their policy may change at short notice, and without prior notification, at the artist’s request.
 
In these cases customers will be required to leave their cameras at the confiscation area, for collection after the show.
 
Usually, professional type cameras (with large or detachable lenses), camcorders and tripods are not permitted.
 
Is The Venue Accessible For Wheelchair Users?
 
The venue is accessible for wheelchair users.
 
There are 42 wheelchair accessible spaces within the auditorium and a number of seats for ambulant disabled patrons. These can be booked via the dedicated Specialist Sales Line: 020 8782 5629.
 
What Credit Or Debit Cards Does The Venue Accept On Site?
 
Merchandise will only accept MasterCard, Visa or Amex. They do not accept Maestro or Solo.
 
No debit or credit cards are accepted on the catering Concourse outlets.
 
Debit or credit cards are accepted in the Arena Restaurant.
 
Are There Any Cash Machines In The Venue?
 
There are two cash machines available. One located on the Ground Level in the main foyer and one on the Concourse located on Level 1.
 
Directions
 
Directions By Public Transport
 
Nearest Tube Stations: Wembley Park (Zone 4) - Metropolitan & Jubilee Line.
                                      Wembley Central (Zone 4) - Bakerloo Line.
 
Nearest Rail Station: Wembley Stadium or Wembley Central.
 
Buses: The following buses all pass close to Wembley 79, 83, 92, 182 and 224.
 
Directions By Car
 
The Wembley complex is located just off the North Circular Road within easy reach of Central London and the rest of the country, with major motorways connecting nearby. Follow the guide below for a step by step guide to Wembley:
 
If you're coming from the North:
M1/A1 > A406 > A404
 
If you're coming from the East:
M11 > M25 (J23) > A1 > A41 > A406 > A404
 
If you're coming from the South:
M25 (J8) > A217 > A240 > A24 > A3 > A306 > A205 > A406 > A404
 
If you're coming from the West:
M4 > A312 > A40 > A406 > A404
 
If you're coming from the A40:
Leave the A40 at Hanger Lane to join the A406, North Circular towards the M1.
Remain on the North Circular for 3.75 miles and turn left at traffic lights by Ikea & McDonalds.
Turn left here onto Drury Way and continue over the two roundabouts.
At the third roundabout, turn left onto Great Central Way.
Great Central Way leads to South Way and the Wembley Complex.
 
Parking
 
Wembley’s two official on-site car parks offer the closet, most secure parking available on a pay on entry basis. You can pre-book parking for Wembley events on-line up to the last working day (Monday to Friday) prior to the event. Please visit www.csparking.com for further information about this service.
 
** There are a number of unauthorised car park operators in the area. Customers are strongly advised to only use the official car parks. **

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.
 
Is The Arena Part Of Wembley Stadium?
 
No, the Arena and Stadium are owned by two different companies. The Stadium is owned by the Football Association.
 
Catering Facilities
 
There is a restaurant and fast food catering outlets and refreshment bars located throughout the venue.
 
Box Office Information
 
On show nights the Box Office remains open until the main act goes on stage. If tickets are left for collection after this time, they will be left at Reception (Door One entrance).
 
For show 'on sale' days the Box Office will be open from 09:00.
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There's plenty of information below on The Wembley Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area: No children under 5 years old.
Standing Area: No children under 8 years old.

All children under 16 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to Wembley Stadium?

The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.
Please call 0871 230 9801.

Can I Smoke At Wembley Stadium?

Wembley Stadium is a no smoking venue.

Travelling To The Stadium

Wembley Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

The stadium is served by three stations and five lines – the Jubilee, Metropolitan and Bakerloo underground lines plus Chiltern and Silverlink metro rail lines. Over 70 million GBP has been invested into the upgrading of local train, tube, bus and pedestrian routes and all three stations serving the stadium have undergone major improvements to increase passenger capacity and accessibility. This means that visitors can travel to and from the stadium smoothly and safely on event days.

In addition National Express, the Official Travel Supplier to Wembley Stadium, operates direct coach services to events at Wembley Stadium from all over the country. 

Tube
Baker Street
is only two stops from Wembley Stadium on the Metropolitan Line.
London Marylebone is nine minutes away from the Stadium on the Chiltern Line.

Bus
Local buses to the Stadium include: 18, 83, 92 and 224.

Parking Facilities

It’s recommended that any visitors wishing to drive to the stadium only use the Official Wembley Stadium Car Parks. To Reserve your space, please visit www.gotocsp.com/bookings/wembleystadium.aspx. To avoid disappointment, please pre-book your space early.

A protective parking scheme operates in the local area on Stadium event days. Only vehicles with the appropriate resident or business event day permits will be allowed to park in the area. The local council has stated that illegally parked vehicles will be issued with large parking fines and towed away.

Wembley Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is located in the north of the stadium, at the end of Olympic Way. The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available four hours before turnstiles opening for the event.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.

Prohibited Items

Wembley Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

• We know that many supporters like to display flags at football matches and Wembley Stadium will always be as accommodating as possible.
• Flags are not generally confiscated, however the obstruction of gangways, access routes, exits and entrances, health and safety signage and stairways is strictly forbidden.
• In the event of an emergency we must have all access and exit points clear.
• Wembley Stadium reserves the right to confiscate flags if they are very large or may compromise public safety, obscure someone’s view, a camera position or if a flag carries offensive, discriminatory or inflammatory messaging.
• Flags more than 250cm in size at their widest or longest section will not be allowed and flagpoles greater than 1m in length will not be allowed.
• Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.
• Permission must be sought in advance from the stadium and event owner to arrange use of the very large supporter flags that are designed to be passed over people’s heads. In such cases the flag must be flame retardant and the organiser bringing the flag into the stadium will need to provide the appropriate H&S certification.

Ground regulations will be printed on your event ticket and a list of prohibited items is available by clicking here.
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You can find a lot of information about The SSE Hydro Arena. If your query isn't answered, please feel free to contact us.

Are There Any Age Restrictions?

The SECC recommend that children under 14 don't attend in the standing area at any event. Children 14 and 15 should be accompanied by an adult if attending in this area. All children over 5 are welcome to attend in the seated section, unless otherwise stated. The venue recommend that children under 5 don't attend concerts or events other than those specifically aimed at younger visitors, i.e. children's shows.

Unless otherwise stated, the standard venue age advisory will apply.

Can I Take A Camera/Video Recorder Into The Venue?

The use of audio and video recording equipment and professional cameras are not permitted into events. Small non-professional cameras and phone cameras may be permitted, unless otherwise specified by the event promoter.

Can I bring a "Selfie Stick" into the venue?

"Selfie Sticks" are not permitted into the venue. This is a policy that applies to all venues on the SECC Campus.

Can I bring a bag into the venue?

Small bags, such as handbags and small carrier/shopping bags, are permitted into the venue; however large bags, suitcases and backpacks are not permitted. Please note that all bags are subject to security searching.

Is The Venue Accessible For Wheelchair Users?

To book accessible tickets, please contact the venue directly on 0844 395 4000. Calls to 0844s cost 7p per minute plus your phone company's access charge.

Can I Collect My Tickets?

All tickets set for collection, will need to be collected from the venue box office.

The box office will be open from 17:00 on the night of an event until 30 minutes after the main act starts or at the end of the interval.

Why do ticket-holders sometimes get reseated at events?

For various reasons it may be necessary occasionally to relocate ticket-holders to alternative seating. This is always carried out in line with the original seating position and/or ticket price band.

Parking At The Venue

Multi-storey Parking facilities are available close to the venue.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.
 
Additional information can be found on the venue website or by clicking here!
 
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There's plenty of information below on the Brighton Centre If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

Please remember the venue is all standing and everyone attending must have a ticket.

Can I Take A Camera/Video Recorder to the Brighton Centre?

The use of professional type cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For disabled customers?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 01273 292 695 if you would like to make a booking. The line is open Monday to Saturday from 10am to 5pm.

Or you can email the box office at: Brightoncentre@brighton-hove.gov.uk.

Can I Smoke At the Brighton Centre?

The Brighton Centre is a no smoking venue.

Travelling to the Brighton Centre

The Brighton Centre is a Public Transport Destination and we recommend that anyone coming to an event uses public transport.

On Foot

Brighton is very compact and is easy to explore on foot. The Brighton Centre is located on the seafront, Kings Road.

Rail

Brighton Train Station is located within a 10 minute of the Brighton Centre.

Bus

All the bus lines have a stop in the City Centre. Most of them stop at Churchill Square shopping centre.

Parking Facilities

There is no on-site parking available, but as the arena is located on the centre of the seafront with plenty of car parks nearby.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available when the doors open.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Gig Run times

We usually don't receive any information like this until the day of the show.

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the show.


If you have any further queries please just click here for the Brighton Centre’s official site.

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There's plenty of information below on The Etihad Stadium. If your question isn't answered below, please contact us for help.

Are There Any Age Restrictions?

Seated Area:
 No children under 5 years old.

Standing Area: No children under 12  years old.

All children under 15 years old must be accompanied by an adult.

Events may be age restricted and it is the responsibility of the Ticket holder to check before purchasing.

All children must have a ticket.

Can I Take A Camera/Video Recorder to Etihad Stadium?

The use of unauthorised cameras, video or sound recording equipment (including without limitation, mobile phones or other devices used for such purpose), is prohibited and such items may be confiscated.

Is The Venue Accessible For Wheelchair Users?

The venue is accessible for wheelchair users and has accessible toilets.

Please call 0161 444 1894 for accessible information.

Can I Smoke At Etihad Stadium?

Etihad Stadium is a no smoking venue(including the smoking electronic cigarettes).

Travelling To The Stadium

Etihad Stadium is Public Transport Destination and we recommend that anyone coming to an event uses public transport.

Etihad Stadium is located 1.5 miles from the city centre toward the east of Manchester.

The walk from the city centre to the stadium takes about 25 minutes, and from Manchester Piccadilly Station 20 minutes. Just follow the City Link signs.

Metrolink

The stadium has a dedicated tram stop, Etihad Campus, which is located adjacent to the Stadium beside City Square. Metrolink runs from the city centre, including Manchester Piccadilly station to Etihad Campus.

Bus

Local buses to the Stadium include: 53, 54, 185, 186, 216, 217, 230, 231, 232, 233, 234, 235, 236, 237, X36 and X37. After events buses to the city centre will depart from Ashton New Road next to the South Stand.

Parking Facilities

Pay on the day parking is available on site at the Etihad Stadium on the Blue Car Park accessed from Alan Turing Way. Cars are £10, Minibuses are £20 and Coaches and Caravans are £30.

Disabled parking is also available on-site, however it is limited. Please call 0161 444 1894 for any disabled parking.

A resident parking scheme is in place in the streets around the Etihad Stadium and this is strictly enforced and identified through on-street signage. Please do not park in these areas as you will be fined and your vehicle may be clamped or removed.

Etihad Stadium is a public transport destination and all visitors are advised to utilise public transport wherever possible.

Dispatch Information

As with all Ticketmaster bookings, tickets will be dispatched as soon as possible. We advise the latest to receive tickets will be 5 days before an event, but we aim to deliver tickets as soon as stock is available.

If souvenir tickets are being produced for an event, it is likely that tickets will not be posted until a lot closer to the event date.

We recommend keeping an eye on our dispatch updates for popular shows. This can be found by clicking here.

Box Office Information

The Box Office is clearly signposted.

The Box Office will only be open on the day of the event for collections and will usually be available two hours before the event starts.

Gig Run times

We usually don't receive any information like this until the day of the show

At the moment we can only advise that you arrive when the gates open to make sure you don't miss any of the gig.

Prohibited Items

Etihad Stadium upholds the highest standards of Health and Safety. The following guidance is in line with the stadium’s grounds regulations.

• We know that many supporters like to display flags at football matches and Etihad Stadium will always be as accommodating as possible.

• Flags are not generally confiscated, however the obstruction of gangways, access routes, exits and entrances, health and safety signage and stairways is strictly forbidden.

• In the event of an emergency we must have all access and exit points clear.

• Etihad Stadium reserves the right to confiscate flags if they are very large or may compromise public safety, obscure someone’s view, a camera position or if a flag carries offensive, discriminatory or inflammatory messaging.

• Flags more than 250cm in size at their widest or longest section will not be allowed and flagpoles greater than 1m in length will not be allowed.

• Any articles that could potentially be used as a weapon and/or compromise public safety are strictly prohibited.

• Bringing any of the following into the Stadium (or using them within the Stadium): illegal drugs; other illegal substances; fireworks; firecrackers; smoke canisters; air horns; flares; laser devices; bottles; glass vessels or any item that might be used as a weapon or compromise public safety.

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If you need to go to the box office when you arrive at your event, take a look at our list below for more details on how to find it. We haven't got all venues listed, but we've tried to include as many as we can.
 
Any venues not listed here, the box office will usually be right by the main entrance, and it should be clearly signposted. If you're ever unsure, most venues have their own official website that have loads of useful information on them – or just ask when you get there!
 
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
 

A


Aberdeen Exhibition And Conference Centre
The box office is located at the West Entrance.
B

Birmingham Symphony Hall- See Symphony Hall, Birmingham

Bridgewater Hall
The box office is at the right hand of the entrance foyer, adjacent to the cloak room.

Brighton Centre
The box office is located at the front of the building next to the Grand Hotel.

Brighton Dome
The box office is located at the entrance next to the Pavilion Theatre.

British Museum
Please enter via the main entrance and proceed to the ticket desk.
C

Cambridge Corn Exchange
The box office is located on Wheeler Street a few doors down from the front doors of the venue (to the right if you are facing the building).

Capital FM Arena
The box office is located within the National Ice Centre and The Capital FM Arena Nottingham, Bolero Square, The Lace Market, Nottingham.

City of Manchester Stadium - See Etihad Stadium

Clyde Auditorium - See SECC

Craven Cottage
The box office is located on Stevenage Road.
D

 
E

Emirates Stadium
The box office is located in Highbury House by the North Bank Bridge.

Etihad Stadium
The box office is located near the south stand.
F

 
G

 
H

Hyde Park
The box office is located by the main entrance which is at the North of the park. Nearest tube stations are Hyde Park Corner and Marble Arch.
I

IndigO2 - See O2 Arena
J

 
K

King George's Hall
The box office is located on Northgate.
L

Liverpool Echo Arena
The box office is located on site (Monarchs Quay, next to Albert Dock)

Liverpool Empire
The box office is located on the corner of London Road and Lime Street.

London Prepares
The box office is located near the "Eastern PSA" entry point. This is the only entry point to the events so is easy to locate.
M

Manchester Academy 1
The box office is located outside on the left hand side of the main entrance to the venue.

Manchester Academy 2, 3 and Club Academy
The box office is immediately on your right on entering the Students Union building.

Manchester Apollo
The box office is on the left hand side as you approach the main entrance.

The Manchester Arena
Please approach the venue through Victoria train station and up the stairs (clearly signposted) to the City Room. The box office is located directly in front of you at the top of these stairs.

Millennium Stadium
The box office is located on Westgate Street by Gate 3.
N

Nottingham Arena - Please see Capital FM Arena.
O

The O2 Arena
The box office is located to the left of the main entrance in Peninsula Square.
P

Palace Theatre, Manchester
The box office is located on your right hand side before you enter the venue, on the corner or Oxford Road and Whitworth Street.
Q

 
R

Royal Opera House
The box office is located in the Bow Street/Piazza Link.
S

The SECC
The box office is located on the main public concourse of the SECC.

Southampton Guildhall
The box office is located in the Northguild by the City Library & Art Gallery in Commercial Road.

Sunderland Stadium of Light
The box office is located on the east side of the stadium.

Symphony Hall, Birmingham
On entering the ICC through the main entrance on Centenary Square, the box office is to your right.
T

Twickenham Stadium
The box office is located in the South East corner of the stadium on the corner of Whitton and Rugby Road.
U

 
V

 
W

Wembley Stadium
The box office is located at the top of Olympic Way. Tickets are usually to be collected from the West Box Office; please take the right staircase as one approaches from Olympic Way.
X

 
Y

 
Z
 
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Required Contact Information

Event and Account Information
(please enter 0000 if you do not have a booking)
(please enter 0000 if you do not have a booking)
New Address Line Details

(Please enter previous address details in section above)

Gift Card Details
*required fields
You need to fill in all mandatory fields

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