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Hit the Contact Us tab (under the blue Go button) near the top of the page to send us an email and we'll get back to you as soon as we can. If you'd rather speak to us, here are the details:
 
Phone: 0333 321 9999 
Overseas: 0044 161 425 7563
Opening hours: Monday to Friday 9am-8pm, Saturday & Sunday 10am-4pm

Calls to 0333 numbers are chargeable at a local rate from both UK landlines and mobile phones.
 
Please note that if you have booked for a show in Northern Ireland or the Rep. of Ireland you need to contact Ticketmaster Ireland. If you are calling from Northern Ireland or the rest of the UK please call 0333 321 9996. If your calling from Rep. of Ireland please call 0818 903 001. Or you can contact Ticketmaster Ireland through their website www.ticketmaster.ie.
 
If you're calling for help with an outstanding order, please have your booking reference number and the last 4 digits of your card number handy. We work in line with the Data Protection Act, so to keep your details safe we can only discuss a booking with the cardholder we have on record.
 
 
 
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You can find plenty of information about your festival below!

Remember there is plenty of information about line-up and festival details on our Festie Guru site. Your path to festival enlightenment starts here.

Deposit information

For information regarding deposits and to check when your next payment is due please click the links below. 

Creamfields Festival click here

Download Festival click here 

Isle of Wight Festival click here

Standon Calling click here

T in the Park click here

Wilderness Festival click here

Wild Life Festival click here
 

Ticket Dispatch

You can check the delivery status of your festival tickets here

Coach codes

The codes that you need to book your seat on the coaches will be sent to you by email closer to the festival. We will update each festival page as soon as its been confirmed they have been sent. If you haven't received them once we have updated it on your festival please get in touch and we'll resend the code for you.

Booking information is available below. More information will be added below as soon as its been made available. The festivals are arranged in date order.

Mutiny Festival 28th and 29th May 2016

Age Restriction

The festival is 16+ only. Any 16 and 17 year olds must be accompanied by an adult aged 18 or over.

Disabled Access

Disabled access tickets are available to book. The festival organisers ask that customers call 023 9282 3477. 

If you have any further queries please check the official site by clicking here.



We Luv Festival 28th and 29th May 2016

This festival has now been cancelled. Refunds will be issued automatically and can up to 10 working days to process into your account.

If you have any further queries please check the offical site by clicking here



Isle of Wight Festival 9th to 12th June 2016

Age Restriction

All ages permitted - children under 12 are admitted free but must obtain a  ticket and be accompanied by an adult 18+ at all times. The maximum number of children per adult is 4. 
There are teen tickets available for 13 to 17 year olds. And Student discounts are available too, but you will need to take Student ID.

Disabled Access

Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm.

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 6th April 2016 with your coach code, and just follow the instructions we sent and book your seat. If you haven't received your coach code let us know and we'll resend it to you.

Opening times

The gates for the camping area will open at 12 noon on the 9th June.

If you have any further queries please check the official site by clicking here.


Download Festival 8th to 12th June 2016


Quiet Camping

Anyone with quiet camping tickets can camp in either the quiet camping area or the general camping area. Unfortunately, if you have general camping tickets you can only camp in the general camping area. 

Age Restrictions

Any child under 5 is not allowed to attend. Children aged 5-12 can purchase a children ticket with ID. Under 16s must be accompanied by an adult 18 years or older. There is a Quiet campsite available for families.

Coach codes

We have sent the coach codes out to customers by email. Please follow the instructions on how to book your seat. If you haven't received it let us know and we can resend it to you.
Remember you have to book your coach travel by Friday 29th April.

If you have any further queries please check the official site by clicking here.



Field Day Festival 11th and 12th June 2016

Age Restrictions

This festival is over 18s only.

Disabled Access

Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm.
 

If you have any further queries please check the official site by clicking here



Parklife Festival 11th and 12th June 2016

Age Restrictions

No under 17s can attend. Anyone 17 years old must be accompanied by a responsible adult 18 year or older. Maximum of 4 17 years and under per adult.

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 6th April 2016 with your coach code, and just follow the instructions we snet and book your seat. If you haven't received your coach code let us know and we'll resend it to you.
 

If you have any further queries please check the official site by clicking here.
 

Wild Life Festival 11th and 12th June 2016

Age Restrictions

Under 16s must be accompanied by an adult aged 18 or over. Everyone will need to book an adult ticket, there are no concession tickets available.

Disabled Access

Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm.

Parking

Car parking tickets will be available to purchase closer to the festival. Or you can purchase it on the day. 

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 18th April 2016 with your coach code, and just follow the instructions we sent and book your seat. If you haven't received your coach code let us know and we'll resend it to you.

If you have any further queries please check the official site by clicking here.



Newark Festival 17th and 18th June 2016


Age Restrictions

Under 16s must be accompanied by an adult 18 years or older. There are concession tickets available for under 16s and students.
 

If you have any further queries please check the official site by clicking here.



Fold Festival 24th to 26th June 2016


Age Restrictions

Under 16s must be accompanied by an adult 18 years or older. Fold Festival is not suitable for any children under 5 years old.

Disabled Access

Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm. However once you've booked your ticket you will need to contact the promoter to apply for a companion ticket. Just send your request along with a scan of your blue badge and booking confirmation to: info@robomagiclive.com.
 

If you have any further queries please check the official site by clicking here



Summer Days Festival 6th and 8th July 2016

Age Restriction

Under 16s must be accompanied by an adult 18 years or older at all times.

Disabled Access

You will need to book a full price ticket. Then fill out the Access Requirement form, available to fill out by clicking here

If you have any further queries please check the official site by clicking here.




T in the Park 8th to 10th July 2016


Age Restrictions

No under 5s can attend. Children over 5 and under 16 must be permitted by an adult over 21 years old at all times.

Disabled Access

Customers are advised to book their ticket and then apply to the Special access facilities through the application form on T in the Park's official site to see if they can get a free companion ticket. Just click the link below to get to the site.

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 15th April 2016 with your coach code, and just follow the instructions we snet and book your seat. If you haven't received your coach code let us know and we'll resend it to you.
 

If you have any further queries please check the official site by clicking here.



Wireless Festival 8th to 10th July 2016

Age Restrictions


Under 16s must be accompanied by an adult 18 years or older at all times. Under 5 will not be admitted.

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 18th April 2016 with your coach code, and just follow the instructions we sent and book your seat. If you haven't received your coach code let us know and we'll resend it to you.

Locker Tickets

Lockers are available to book to store any items you bring through are website. Just search Wireless Festival to book.

If you have any further queries please check the official site by clicking here.



Electric Daisy Carnival 9th July 2016


Age Restrictions

This festival is over 18s only.

Disabled Access

All customers who require disabled access should book their ticket first. Then you will need to apply for access to the disabled facilities and a free PA ticket, if required. Just contact the event organisers with your requirements to: www.disabledaccess@electricdaisy.com.
 

If you have any further queries please check the official site by clicking here.


Cornbury Music Festival 8th to 10th July 2016

Age Restrictions

Children 16 years and under must be accompanied by an adult 18+ at all times. There are discounted Young Persons tickets for 13 to 16 year olds, and Child tickets for 3 to 12 year olds available. You can book a mximum of of 2 young person or child tickets per adult ticket purchased. Children aged 2 years or under do not require a ticket but will be wristbanded on arrival.

Disabled Access

Disabled access is available through the event organisers. For more information please click here.

If you have any further queries please check the official site by clicking here.



Latitude Festival 14th to 17th July 2016


Family Camping

Anyone wishing to stay in the Family Camping area must be with children 16 years old or younger.

Age restrictions

Children under 5 can attend free of charge and do not need a ticket. There are children tickets available for children aged between 5-12 years. There is a teens ticket available for teens aged between 13-15 years. All children and teens will need to be accompanied by an adult aged 18 years or older. 

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 18th April 2016 with your coach code, and just follow the instructions we sent and book your seat. If you haven't received your coach code let us know and we'll resend it to you.

Disabled Access

Please see info for Disabled access by clicking here.

If you have any further queries please check the official site by clicking here.



Lovebox Festival 15th to 16th July 2016


Age Restrictions

Under 18s must be accompanied by an adult 18 years or older. Maximum of 4 under 18s per person over 18. Everyone 12 years or over will need a ticket to attend. Children under 12 years can enter free of charge with a ticket holder over 18.

Disabled Access

Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm.
 

If you have any further queries please check the official site by clicking here.



Citadel Festival 17th July 2016


Age Restrictions

Under 18s must be accompanied by an adult 18 years or older. Maximum of 4 under 18s per person over 18. Junior aged 6 to 11 years can purchase a discounted ticket, Children tickets for 5 and under are available free of charge.

Disabled Access

Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm.

If you have any further queries please check the official site by clicking here.




Pennfest Festival 22nd to 23rd July 2016


Age Restrictions

All under 18s must be accompanied by an adult 18 years or older. There are teen concession tickets available for 13 to 17 year olds, and child concession tickets for 3 to 12 year olds. 

Disabled Access

For information about accessible tickets please check Pennfest's website that is linked below.

If you have any further queries please check the official site by clicking here.


Bluedot Festival 22nd to 24th July 2016

Age Restrictions

Children under 16 years of age must be accompanied by an adult who is 18 years or older at all times.

Disabled Access

For any accessible bookings please contact the event organisers by emailing access@discoverthebluedot.com before the 3rd June 2016. Please note it can take up to 3 days to get a reply.

If you have any further queries please check the official site by clicking here.



Splendour Festival 23rd July 2016

Age Restrictions

Children aged 14 or under must be accompanied by an adult aged 18 or older. Children aged 10 or younger can attend free of charge and don't requirer a ticket.

Disabled Access

Just buy your ticket first and then contact the promoters directly for a free companion ticket. You will just need to email proof of eligibility(like front age of DLA/PIP, Attendance Allowance Letter, or Evidence that registered severely sight impaired) through to customerenquiries@alt-tickets.co.uk.

Parking

Car parking is available to purchase for £6 on arrival. 

If you have any further queries please check the official site by clicking here.



Ramblin' Man Fair 23rd to 24th July


Age Restrictions

Under 12 year olds are free with an accompanying adult 18+.

Disabled Access

Just buy your ticket first and then contact the promoters directly for a free companion, and they'll send you an application form. Please contact the promoters if you wish to camp or need and accessible parking space. Just email them at: info@ramblinmanfair.com.

If you have any further queries please check the official site by clicking here.




Standon Calling Festival 29th to 31st July


Age Restrictions

All under 18s must be accompanied by an adult aged 18 or over. There are Teen concession tickets available for 13 to 17 year olds. Child tickets for 4 to 12 year olds. And Infant tickets available for 3 and under.

Disabled Access

For information about accessible tickets please check Standon Calling's website that is linked below. Just click on Info at the top of the page, and then Accessibility at the bottom of the page.

If you have any further queries please check the official site by clicking here.




Lytham Festival 4th to 7th August

Age Restrictions

Anyone under 16 must be accompanied by an adult aged 18 or older at all times.

Disabled Access

Disabled access tickets are available to book, please just call 0844 888 9991. 
 

If you have any further queries please check the official site by clicking here.



Wilderness Festival 4th to 7th August 2016


Age Restrictions

Anyone aged 17 years and under must be accompanied by an adult aged 18 years or over. There are young person tickets for anyone aged 11 to 17 years, and child tickets for anyone 10 and younger.

Disabled Access

Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm.

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 18th April 2016 with your coach code, and just follow the instructions we sent and book your seat. If you haven't received your coach code let us know and we'll resend it to you.

If you have any further queries please check the official site by clicking here.




Bloodstock Festival 11th to 14th August 2016

Age Restrictions

Anone under the age of 16 must be accompanied by and adult 18 years or older at all times. Children under 4 do not need a ticket. Discounted tickets are available for any children aged 4 to 11 though Bloodstock's website, click the link below.

Disabled Access

Just purchase a standard ticket and then you can apply for a companion ticket by clicking here.

Parking

Car park tickets are available though Bloocstock's website, link below, or can be purchased when you artive at the festival.

If you have any further queries please check the official site by clicking here.


V Festival 20th to 21st August

Please remember that V Festival takes place at 2 sites - Weston Park, Staffordshire and Hylands Park, Chelmsford. So please take care when booking to make sure you purchase the correct tickets.

Age Restrictions

Children aged 15 and younger must be accompanied by an adult 18 years or older. Children 5 years and younger are not permitted to attend.

Disabled Access

Just buy a standard festival ticket, as there are no specific tickets with disable access any more. 
Once you've booked your ticket you will then need to apply for access to the disabled facilities and a free PA tickets, if required. You can apply by emailing the event organisers at: disabledcustomer@vfestival.com

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 20th April 2016 with your coach code, and just follow the instructions we sent and book your seat. If you haven't received your coach code let us know and we'll resend it to you.

Parking

Your ticket doesn't include parking so you will need to purchase a separate car parking ticket. At Weston Park you can only book a car parking space on the day when you arrive at the festival site. For Hylands Park you can prebook a space through our website, or on the day when you arrive.

 If you have any further queries please check the official site by clicking here.

Reading Festival 25th to 28th August 2016

Age Restrictions

Anyone under 16s must be accompanied by an adult over 18 years old. Anyone 12 years or under are admitted free of charge when accompanied by a paying ticket holder.

Disabled Access

Disabled access tickets are available to book. The festival organisers ask that customers call 020 7009 3000. 

If you have any further queries please check the official site by clicking here



Leeds Festival 25th to 28th August 2016

Age Restrictions

Anyone under 16s must be accompanied by an adult over 18 years old. Anyone 12 years or under are admitted free of charge when accompanied by a paying ticket holder.

Disabled Access

Disabled access tickets are available to book. The festival organisers ask that customers call 020 7009 3000. 

If you have any further queries please check the official site by clicking here.




Creamfields Festival 25th to 28th August 2016

Age Restrictions

This festival is over 18s only.

Disabled Access

Just buy a standard festival ticket, as there are no specific tickets with disable access any more. 
Once you've booked your ticket you will then need to apply for access to the disabled facilities and a free PA ticket, if required. You can apply by emailing the event organisers at: disabledaccess@creamfields.co.uk

Parking

Car parking tickets are available to purchase at the time of booking or can be added to your booking.

If you have any further queries please check the official site by clicking here.



The Big Feastival 26th to 28th August 2016

Age Restrictions

There are Teen tickets available for anyone aged 13 to 17 and Child tickets for anyone aged 12 years or younger. Only 2 Teen or Child tickets available per adult ticket booked. All 12s and younger must be accompanied by an adult 18 years or older at all times. Teens must camp in the same location as their families and are not allowed in the arena unaccompanied after 10pm.

Disabled Access
 
Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm.

Parking

Car parking is available free of charge at the festival site. 

If you have any further queries please check the official site by clicking here.



South West 4 27th to 28th August 2016


Age Restrictions

This festival is over 18s only.

Disabled Access

Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm.

If you have any further queries please check the official site by clicking here.



Fusion Festival 3rd to 4th September 2016

Age Restrictions

Children aged 5 and under are admitted free with an adult, and don't need a ticket. 
Anyone who is 14 or younger must be accompanied by an adult who is 18 or older. 

Disabled access

Just book a general ticket through the website and then then email the event organisers at info@thefusionfestival.co.uk with your booking reference to request a space on the platform.

Parking

Car parking spaces are available on the day at £12 per car.

If you have any further queries please check the offical site by clicking here.​



Sundown Festival 3rd to 4th September 2016

Age Restrictions

Anyone under the age of 14 years must be accompanied by a paying adult (21 years or over). No children under the age of 5 will be admitted.

Disabled Access

Disabled access tickets are available to book. The festival organisers ask that customers call 0871 224 1112. 

Parking

Car Parking at the festival is £10 per day or £20 for Camping or weekend ticket holders for the whole weekend. You can either purchase it at the time of booking or when you arrive at the festival.​

If you have any further queries please check the official site by clicking here.



OnBlackheath Festival 10th to 11th September 2016


Age Restrictions

Anyone under 18 years must be accompanied by an adult aged 18 years or over. There are tickets available for anyone aged 13 to 16 years old, or anyone 12 years or under, but they must be purchased with at least one adult ticket.

Disabled Access

Disabled access tickets are available to book, please just call 0800 988 4440. The line is open Monday to Friday 9am to 8pm, and Saturday and Sunday 9am to 5pm.

If you have any further queries please check the official site by clicking here.



Loopallu Festival 30th September to 1st October 2016

Age Restrictions

There are concession tickets for 6 to 12 year olds. Children aged 5 years or young can attend free of charge but you will need to make sure your book the free ticket for them.
Anyone under 16 years old must be accompanied by an adult 18 years or over.

If you have any further queries please check the official site by clicking here.

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Sometimes the event organisers will ask us to use paperless tickets, to make sure as many genuine fans as possible get the chance to book.
 
How does it work?
When you book for a show, the card you use to pay will then act as your tickets to get you in on the night. It's all very clever – your card details are just transferred securely onto the scanning system at the venue, so on the night they just swipe your card, check it against your ID to make sure you are who you say you are, then you're in. No paper tickets through the post and no going to the box office to pick your tickets up.
One thing to remember – your whole group will need to arrive together. As the cardholder, you're the important one! Your guests will need to arrive with you to get in.
Virtual credit cards won't work as there's nothing to scan on the night – you'll need to use a physical card that you can take along with you.
 
Can I authorise someone else to use my tickets?
You can't – paperless tickets are designed to stop tickets from being passed on or resold, so this would make it too easy for resellers to get round the system. Please only buy tickets if you’re sure you're definitely going to the event. If your circumstances can change quite quickly, maybe you should leave it up to someone else in the group to book the tickets.
We will try to help where we can though – we know that things can come up, so if your circumstances do change, get in touch with our customer services team and we'll try to resell the tickets on your behalf, for face value. If they do resell, we'll refund your booking. The deadline for any resale requests is 24 hours before the event.
 
What if I go to the entrance with my kids and swipe my card – can they go in without me?
This isn't allowed – you, as the cardholder, actually have to go into the venue, watch the show and have a good time. If your kids ask you to book tickets for them and it's a paperless event, they'll have to make the booking on their own card if they want to go without you being there.
Don't forget, we accept debit cards as well as credit cards, so under 18s can still make a booking.
 
Can I transfer my order onto another card?
We can only ever transfer onto another card if the one you booked with has expired. It would still have to be in your name and address, so we can't transfer onto someone else's card.
 
What do I need to take with me on the night?
Confirmation of booking.
The credit/debit card used to buy the tickets.
State issued photo ID – that's a driving license or passport.
 
What if I don't have a passport or driving license?
It's going to be really strict on the night, so you will need some state issued photo ID. If you can't provide the right ID, you might not get in – and we can't refund unless the event actually gets cancelled. To avoid problems, if you don't have any photo ID, it's best to get someone else in your group to order the tickets.
 
Will I get any paper tickets before the show?
No, sorry! If it's a paperless event, just bring yourself, your card, photo ID and your reference number.
 
What if my friends won't be there until later?
The whole group does need to go in together. If your friends are late and you go in without them, they won't get in.
 
What if my card is expired or it's been lost?
We'll always try and contact everyone whose card is due to expire before the day of the event so that you can add your new card details to the booking. You can then get into the event with your new card.
We might not always be able to contact you though – and we won't know you've lost your card until you tell us – so please remember to get in touch once you've got your new card.
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This year's V Festival will take place from Saturday 20th August to Sunday 21st August.

How much are tickets?
Please note all ticket prices include the booking fee for each ticket.

Weekend Camping - £199.95
Weekend Camping VIP - £303.95
Saturday or Sunday Day - £97.90
Saturday or Sunday Day VIP - £177.90
Weekend Arena Only - £175.15
Weekend Arena Only VIP - £279.15

When will I receive my tickets?
Please note that tickets will be sent as soon as possible, but we are expecting them to be sent closer to the festival.

VIP
For information regarding what is included with the VIP tickets please visit the V Festival website by clicking here

Camping Information
Campsite opens on Fri from 9:00am. Gates for non-camping ticket holders will be open from 12:00 (Sat & Sun). Campsite closes at noon Monday Monday (subject to change). 

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 20th April 2016 with your coach code, and just follow the instructions we sent and book your seat. If you haven't received your coach code let us know and we'll resend it to you.

Disabled Access Tickets
Please buy your festival ticket first, you will then need to apply for access to disabled customer facilities and/or a free PA ticket, if required.                                                                                                                         
The application period is not yet open, but if you wish to be notified when it opens please send us your name, reference number and confirm which V site you are attending (Hylands or Weston park) to disabledcustomer@vfestival.com and we will add you to the list.  

Once the application period is open we will send you out our registration form.

Please Note:                                                                  
Only buy your ticket, do not buy a ticket for your PA as this will NOT be refunded if you are approved a PA ticket through the application.       
                                                                              
Hylands Park accessibility campsite is right next door to the arena with a grass path leading from one to the other. The car park is close to the campsite but cars are not permitted in the campsite.

At both sites there is toilets, showers and a HDU unit for your use and wheel chair charging. There are festival staff based in the office on the campsite 24 hours.  

You are permitted to bring more than your helper into the campsite so long as they have weekend camping tickets but due to capacity numbers will be assessed by the staff on site and a decision made there. For larger groups some people may have to camp in the general campsites.      
                                                                              
If you are arriving by car we ask that you display the car park pass on your rear view mirror, this will help stewards direct you to the accessible car park.This will be sent with your festival ticket/wristband.  

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This year's V Festival will take place from Saturday 20th August to Sunday 21st August.
            
How much are tickets?

Please note all ticket prices include the booking fee for each ticket.

Weekend Yellow Camping - £199.95
Weekend Yellow Camping VIP - £303.95
Weekend Red Camping - £199.95
Weekend Red Camping VIP - £303.95
Saturday or Sunday Day - £97.90
Saturday or Sunday Day VIP - £177.90
Weekend Arena Only - £175.15
Weekend Arena Only VIP - £279.15

VIP

For information regarding what is included with the VIP tickets please visit the V Festival website by clicking here

When will I receive my tickets?

Please note that tickets will be sent as soon as possible, but we are expecting them to be sent closer to the festival.

Big Green Coach Travel

At the time of booking we offered customers a chance to booking Coach Travel to the festival. An email was sent on the 20th April 2016 with your coach code, and just follow the instructions we sent and book your seat. If you haven't received your coach code let us know and we'll resend it to you.

Camping Information

If you purchase 2-day tickets without camping you must leave the venue and then return the following day.

There are 2 campsites, on site in Hylands Park (RED) and off site (YELLOW)    
in Montpelliers Farm, adjacent to Hylands Park.

There are limited capacities in both, so please specify which you would like.

Your order may be split between the two if either is oversubscribed.

The main arena will open at 12 noon on Saturday and Sunday and the bands will finish at 11pm. 

Once the arena is closed customers with camping tickets can remain in a section of the arena that stays open (The Village) throughout the night. Films will be shown in The Arena Stage on Friday and Saturday. Some food and drink stalls and fun fair rides will remain open.

Campsites open on Friday 19 August and close on Monday 22 August at noon. 

Disabled Access Tickets

Please buy your festival ticket first, you will then need to apply for access to disabled customer facilities and/or a free PA ticket, if required.                                                                                                                         
The application period is not yet open, but if you wish to be notified when it opens please send us your name, reference number and confirm which V site you are attending (Hylands or Weston park) to disabledcustomer@vfestival.com and we will add you to the list.  

Once the application period is open we will send you out our registration form.

Please Note:                                                                  
Only buy your ticket, do not buy a ticket for your PA as this will NOT be refunded if you are approved a PA ticket through the application.       
                                                                              
Hylands Park accessibility campsite is right next door to the arena with a grass path leading from one to the other. The car park is close to the campsite but cars are not permitted in the campsite.

At both sites there is toilets, showers and a HDU unit for your use and wheel chair charging. There are festival staff based in the office on the campsite 24 hours.  

You are permitted to bring more than your helper into the campsite so long as they have weekend camping tickets but due to capacity numbers will be assessed by the staff on site and a decision made there. For larger groups some people may have to camp in the general campsites.      
                                                                              
If you are arriving by car we ask that you display the car park pass on your rear view mirror, this will help stewards direct you to the accessible car park.This will be sent with your festival ticket/wristband.  

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